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Executive Order 11246, Section 503 & VEVRAA EOE, including disability/vets
LAN/WAN BGP HTTP FTP Cisco Router Visio Analyst
(Jobs in Brookfield, WI)
 
Requirement id 19934
Job title Analyst
Job location in Brookfield, WI
Skills required LAN/WAN, BGP, HTTP, FTP Cisco Router Visio
Open Date 31-Jul-2014
Close Date
Job type Contract to Hire
Duration 6 Months
Compensation DOE
Status requirement ---
Job interview type Phone Screening
Apply
   Email Recruiter: coolsoft
Job Description Analyst: LAN/WAN, BGP, HTTP, FTP Cisco Router Visio

** Only W2 Employee - No Subcontracting

** Can submit only Green Card and Citizens

** Can submit at higher rate

*** Over Time is paid at 1.420 times
OT - Extra Hours on Weekdays and Saturdays

*** Double Time is paid at 2.0 times
DT - Hours worked on Sundays

Description:
· Provide network support for troubleshooting and resolving network related incidents.
· Manage incidents through to resolution to include: coordinate and test with vendors and customers, internal communication and escalation, and follow-up/documentation of the troubleshooting performed.
· Maintain network systems tools, applications.
· Experience with network diagnostic tools required, ie. Spectrum, eHealth and the use of a sniffer to trouble shoot application performance issues (ability to analyze and decode sniffer traces).
· Provide Sniffer capture and decode. Perform detailed packet analysis via data packet capture to rule out network issues and provide diagnostics for application performance issues and server problems.
· Ability to communicate with Business unit management and/or their clients disseminating information relevant to the client request in a clear and concise manner.
· Resolve incidents deal with difficult situations, bringing professionalism and tact during stressful circumstances, represent Fiserv as a quality organization.
· Participates in Problems reviews, bridge calls and Sigma meetings.
· Performs network changes.
· Assists with Maintenance Windows as needed.
· Create and maintain internal processes and procedures.
· Create & review monthly Reporting including capacity reporting, incident reporting, etc.
· All other duties as assigned.
Education Required
· Bachelors Degree, related work experience can be substituted for the educational requirements.
Experience Required
· 3 - 5 years of hands on network support experience
Skills and Knowledge Required
· Excellent communication skills, well spoken, ability to deal with clients and managers at various levels, work with engineers & vendors.
· Must be outgoing, self-starter and be able to resolve complex issues with limited supervision or direction.
· CCNA desired. Proficiency in Cisco routers and switches, Microsoft Office Applications and Visio Diagramming.
· Excellent oral, written, analytical skills. Ability to communicate technical concepts to non-technical employees.
· Must be able to work as a team member in a technical project environment. Must be self-motivated and able to think “outside the box.”
· Experience defining and creating process and procedure documentation preferred. Ability to act a mentor and train 1st level associates.
· Thorough understanding of LAN/WAN technology and protocols including but not limited to BGP, EIGRP, HTTP, FTP, TCP, and Spanning Tree.
Working Conditions
· Shared working environment in Command Center.
· Stressful situations may occur occasionally
· Occasional lifting, up to 50 pounds
· Some travel required
Additional Responsibilities and Requirements
· Experience configuring and independent troubleshooting of Cisco Switches and Routers.
· Experience with troubleshooting WAN and LAN connectivity issues.
· Knowledge of BGP& EIGRP is necessary.
· Knowledge of load balancing concepts is required. Specific knowledge of Brocade and Cisco Load Balancing products is desirable.
· Working knowledge of CheckPoint & Juniper Firewalls is a plus
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 19934 while calling.
 
Other jobs in WI: De Pere (2), Green Bay (8), Kenosha (2), Madidson (1), Madison (36), Menomonee Falls (19), Milwaukee (59), Sun Prarie (1), Unknown (2), Waukesha (2),
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** Only W2 Employee - No Subcontracting

** Can submit at higher rate

*** Over Time is paid at 1.420 times
OT - Extra Hours on Weekdays and Saturdays

*** Double Time is paid at 2.0 times
DT - Hours worked on Sundays

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(Analyst: LAN/WAN, BGP, HTTP, FTP Cisco Router Visio in Brookfield, WI)
     
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