MS Office Ticket Management Solution Service Now Administrator Help Desk Developer<   Requirement id 142038 Job title Developer Job location in Columbus, OH Skills required Ms O365 Exchange And Unified Communication Environment., MS Office, TIME MANAGEMENT, Ticket Management Solution Service Now A Open Date 03-Jul-2023 Close Date Job type Contract Duration 12 Months Compensation DOE Status requirement --- Job interview type --- Apply    Email Recruiter: coolsoft Job Description Developer: Ms O365 Exchange And Unified Communication Environment., MS Office, TIME MANAGEMENT, Ticket Management Solution Service Now A Start date :07/10/2023 End Date :06/30/2024 Submission deadline :07/05/2023 Client Info :DAS Description : ------------------------------------------------------ Years of Relevant Experience: 3 + Years of Experience in Call Center Support 1 Year of experience in Help Desk technical Support Preferred Education: 4-year college degree or equivalent technical study preferred; may accept equivalent work experience. Job Description: • Receive telephone calls and e-mails from users having problems using computer software and hardware or inquiring how to use specific software, programming languages, electronic mail, or operating systems. • Ascertain the nature of problem, determine whether problem is caused by hardware such as modem, printer, cables, or telephone, and log in tracking system. • Escalate problems in accordance with defined procedures. • Assist users through problem solving steps. • Use technical databases to research problems and talk with co-workers to research problem and find solution. • Provide accurate and complete answers to general use and administrative environment questions in a timely manner. • Support shared software, such as operating systems, configuration management tools, application, and development tools, testing tools, compilers, and code editors. • Communicate accurate and useful status updates. • Manage and report time spent on all work activities. • Follow quality standards. • Ability to work in a team environment. • Complete assigned tasks. • Strong communication skills; both written and spoken. Mandatory skills Microsoft O365, ability to type 40+ WPM, excellent time management Certifications or Desired skills if any Experience with ServiceNow, Salesforce or similar ticketing system. Qualifying questions if any Are you able to provide access to a computer as well as a consistent internet connection? Are you able to work from home without distraction? Open to Open market Laptop Shipped/ Need to pick up Candidate must be able to provide their own laptop/computer, USB headset, and a consistent internet connection   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 142038 while calling.   Other jobs in OH: Cincinnati (1), Cleveland (1), Columbus (233), Dublin (8), Solon (2),    Ms O365 Exchange And Unified Communication Environment. job openings in other states Jobs List DOAS Helpdesk System Analyst (768251) Create date: 18-Jul-2025 Start date : 08/18/2025 End Date : 12/31/2026 Submission deadline : 07/25/2025 Client Info : DOAS Note: * Agency Interview Type : Either Web Cam or In Person * Onsite Description : Job Description: As a Help Desk System Analyst, you will play a criti.... (This job is for - VPN Jobs in GA Atlanta Analyst - (in Atlanta, GA)) Help Desk III -129458 Create date: 24-Apr-2024 No of Submissions : 3 Start date : 06/03/2024 End Date : 06/30/2024 Submission deadline : 4/30/2024 at 4:00 PM CST. Client Info : DOA Note : * Interview Process: one Teams interview, two max. Video and Audio on. * Duration: Until 6/30/24 with possibility of extension <.... (This job is for - Intune Jobs in WI Madison Consultant - (in Madison, WI))     (Developer: Ms O365 Exchange And Unified Communication Environment., MS Office, TIME MANAGEMENT, Ticket Management Solution Service Now A in Columbus, OH)

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