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Executive Order 11246, Section 503 & VEVRAA EOE, including disability/vets
MS Office Captivate Articulate Studio And Storyline 2. ITIL ITSM IT Technical Writin
 
Requirement id 60857
Job title Developer
Job location in Columbus, OH
Skills required Technical Writing, MS Office, Captivate, Articulate Studio And Storyline 2. ITIL
Open Date 10-May-2017
Close Date
Job type Contract
Duration 18 Months
Compensation DOE
Status requirement ---
Job interview type ---
Apply
   Email Recruiter: coolsoft
Job Description Developer: Technical Writing, MS Office, Captivate, Articulate Studio And Storyline 2. ITIL

Responsibilities include:

Augmenting the Adoption Team to support ITIL Process Ownership on complex needs analysis, design, development, testing, implementation &/or delivery, evaluation, and reporting of Technical documentation and training for any audit-findings remediation
Creation and maintenance of process, project, and application (primarily ServiceNow) job aids
End-to-end IT training video production, including script writing eLearning courses, both creating new courses and editing existing ones to maintain currency For end-user groups in one or more disciplines or families within the IT Job Structure on various information systems policies, processes, and applications.
Strong technical writing experience
Instructional analysis, design, development, testing, implementation and/or delivery, and evaluation of content delivered via classroom, webinar, screen-capture video, eLearning, job aids, knowledge base article, quick reference guide, and other media as needed
Fast, in-depth, self-directed learner who can discover and track details
Able to deliver on time within scope and budget, including under tight deadlines

Required Skills:

Associates degree (Bachelor or above preferred)
Solid technical writing and time-management skills (ideally project management as well) *Experience with all aspects of IT technical training
MS Office (ideally including SharePoint), Captivate 8 suite, and Articulate Storyline 2.0
Learning management system administration, including reporting (ideally Cornerstone)
Understanding of ITSM and ITIL (ideally at least ITIL Foundation certified and experience with ServiceNow)
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 60857 while calling.
 
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(Developer: Technical Writing, MS Office, Captivate, Articulate Studio And Storyline 2. ITIL in Columbus, OH)
     
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