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Executive Order 11246, Section 503 & VEVRAA EOE, including disability/vets
MS Office Documentation Verbal Communication Development Consultant
(Jobs in Balt
 
Requirement id 114264
Job title Consultant
Job location in Baltimore, MD
Skills required Framework, MS Office, Documentation, Verbal Communication Development
Open Date 22-Feb-2021
Close Date
Job type Contract to Hire
Duration 6 Months
Compensation DOE
Status requirement not found
Job interview type ---
Apply
   Email Recruiter: coolsoft
Job Description Consultant: Framework, MS Office, Documentation, Verbal Communication Development

Note: Will need to relocate to Maryland.

Candidate must be our W2 Employee.

We should submit only GC,GC - EAD, L2-EAD,H4-EAD and Citizens.

Job Description:

Client has an immediate need for a highly skilled Technical Writer to support one of our larger federal government integrator clients. We are looking for someone local to the D.C., Maryland, Virginia market, or someone who is comfortable relocating to this area.

Primary Responsibilities

Under the direction of the Sr. Communications and Multimedia Manager and working collaboratively with the Knowledge Base Coordinator on KBA efforts, your responsibilities will include but not be limited to:

Conceive, write, edit and proofread product and project communications including end-user communications, marketing releases and stories, technical and instructional documents, digital and website content, presentations, other communications related to integrated strategic communication plans;

Digital, print and physical mediums include but are not limited to: presentations, signage, posters and banners, email broadcasts and announcements, intranet and web materials, newsletters, events, videos, animations, diagrams and dashboards, instructional documents, executive summaries, one pagers, white papers, reports and knowledge base articles and research;

Create integrated communications across different mediums;

Communicate with document authors during the writing and editing process and work with technical staff to research and review documentation;

Advance communication processes, guidelines and standard procedures including document management, review and approval processes and quality control;

Create technical instructional documents in a clear and concise manner using the Knowledge-Centered Services methodology;

Apply the Knowledge-Centered Services methodology to the process of updating and maintaining knowledge base articles;

Assist Knowledge Base Coordinator in reviewing and updating technical documentation used by Service Desk Operators and end users;

Convert current knowledge base articles to updated Knowledge-Centered Services article template;

Review and upload knowledge base articles to ServiceNow;

Learn and utilize ServiceNow to track knowledge base performance, trends and reporting;

Develop documentation for review and approval by technical specialists and management ensuring that final documents meet applicable contract requirements and government regulations;

Communicate with document authors during the writing and editing process and work with technical staff to research and review documentation;

Consult with relevant information sources, including research, technical documents, and client and project personnel, to obtain background information, and verify pertinent guidelines and regulations governing project deliverables;

Provide editing and proofreading through all stages of communications;

Ensure documents meet editorial and government specifications and adhere to standards for quality, graphics, coverage, format and style including 508 compliance.

Basic Qualifications

Bachelors degree in writing, journalism, mass communications, English, technical writing, or closely related discipline;

2-4 years of experience creating print and digital communication deliverables from concept through to production, execution and implementation;

Proven writing skills, content development and communications experience;

Ability to capture technical solutions and designs and translate in technical documentation and plain language;

Strong verbal communication skills;

Ability to write to
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 114264 while calling.
 
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(Consultant: Framework, MS Office, Documentation, Verbal Communication Development in Baltimore, MD)
     
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