MS Office Analyst (Jobs in Georgia, GA)   Requirement id 133663 Job title Analyst Job location in Georgia, GA Skills required MS Office, Customer Service, Deskside Support, Open Date 10-May-2022 Close Date Job type Contract Duration 14 Months Compensation DOE Status requirement --- Job interview type --- Apply    Email Recruiter: coolsoft Job Description Analyst: MS Office, Customer Service, Deskside Support, Start Date :05/30/2022 End date :06/30/2023 Submission Deadline :05/13/2022 Client Info :DHS Description : The GA SHINES Help Desk Analysts role is to ensure proper computer operation so that end users can accomplish business tasks. This includes receiving, prioritizing, documenting, and actively resolving end user help requests. Responsibilities include: Field incoming help requests from end users via both telephone and e-mail in a courteous manner. Document all pertinent end user identification information, including name, department, contact information, and nature of problem or issue. Build rapport and elicit problem details from help desk customers. Prioritize and schedule problems. Escalate problems (when required) to the appropriately experienced technician. Record, track, and document the help desk request problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to final resolution. Apply diagnostic utilities to aid in troubleshooting. Identify and learn appropriate software and hardware used and supported by the organization. Perform hands-on fixes at the desktop level, including installing and upgrading software, installing hardware, implementing file backups, and configuring systems and applications. Performing preventative maintenance, including checking and cleaning of workstations, printers, and peripherals. Test fixes to ensure problem has been adequately resolved. Perform post-resolution follow-ups to help requests. Develop help sheets and frequently asked questions lists for end users. Qualifications High School diploma with 3 years of help desk experience   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 133663 while calling.   Other jobs in GA: Alpharetta (12), Atlanta (37), Conyers (2), Downtown Atlanta (1), Dublin (1), Duluth (5), Dunwoody (4), Lawrenceville (2), Norcross (4), MS Office job openings in Georgia, GA Jobs List GDOT IT Business Analyst 2 - Project Initiation (693609) Create date: 26-Sep-2022 Start date :10/24/2022 End Date :06/30/2023 Submission deadline :10/07/2022 Client Info : GDOT - IT App Description : The Georgia Dept. of Transportation (GDOT) seeks a Business Analyst (BA) who will primarily assigned to analyzing IT project initiation requests and compiling documentation to f.... (This job is for - MS OfficeVisio Jobs in GA Georgia Analyst - (in Georgia, GA)) GA DHS-Child Welfare Modernization Help Desk Analyst(692685) Create date: 08-Sep-2022 Start date :09/26/2022 End Date :06/30/2023 Submission deadline :09/19/2022 Client Info :DHS Description : The Child Welfare Modernization Help Desk Analysts role is to ensure proper computer operation so that end users can accomplish business tasks. This includes receiving, prioritizing, docum.... (This job is for - Help Desk MS Office Jobs in GA Georgia Analyst - (in Georgia, GA))    MS Office job openings in other states Jobs List DOC - Electronic Health Records(760757) Create date: 27-Mar-2025 Job Title: DOC - Electronic Health Records/Health IT Account System Admin (760757) Hybrid Start date : 04/14/2025 End Date : 03/16/2026 Submission deadline : 4/1/2025 Client Info : DOC Note: * Agency Interview Type: In Person Only * Interview is IN PERSON only. .... (This job is for - MS Office Jobs in VA Richmond Consultant - (in Richmond, VA)) Help Desk III - 139500 Create date: 03-Feb-2025 No of Submissions: 1 Start Date :2/24/2025 End Date :06/30/2025 Submission Deadline : 2/7/25 at 4:00PM CST. Client Info: DPI Note: * Interview Process: Interview via MS Teams link (video) * Duration of the Contract: Through 6/30/25 with the possibility of ex.... (This job is for - MS Office Jobs in WI Madison Consultant - (in Madison, WI)) VDOT Technical Support 2 ONSITE Salem, VA (755729) Create date: 21-Jan-2025 No of Submissions : 1 Start date : 01/27/2025 End Date : 06/30/2025 Submission deadline : 1/24/2025 Client Info : VDOT Note: * Agency Interview Type : In Person Only * Onsite Description : *candidates local to the Roanoke/Salem, VA area required SharePoint MS Office Jobs in VA Salem Consultant - (in Salem, VA)) Certified Project Manager III - 139101 Create date: 17-Jan-2025 No of Submissions : 2 Start date : 03/10/2025 End Date : 06/30/2025 Submission deadline : 1/27/2025 4:00:00 PM Client Info : DCF Note: * NTERVIEW NOTES: PLEASE NOTE: A real-time screenshot photo of the candidate MUST be uploaded to candidates bid upon confirming the interview. .... (This job is for - MS Office Jobs in WI Madison Manager - (in Madison, WI)) CLIENT TECHNOLOGIES TECHNICIAN-CONSULTANT-11404-1 Create date: 04-Oct-2024 Candidate Submission Limit Per Supplier : 2 Start date : 10/15/2024 Submission deadline : 10/11/2024 Client Info : Department of Corrections Note : Q) INTERVIEW PROCESS (WHO WILL CONDUCT I/V, PHONE OR IN-PERSON, HOW MANY ROUNDS OF I/VS)? A) The Branch Chief of Network and Infrastruc.... (This job is for - MS Office Jobs in SC COLUMBIA Consultant - (in Columbia, SC))    MS Office job openings in GA Jobs List DCA Human Capital Management Training Coordinator (751258) Create date: 12-Nov-2024 Hybrid No of Submissions : 2 start date : 12/16/2024 End date : 12/31/2025 submission deadline : 11/19/2024 client info : DOAS Note: * Agency Interview Type: Either Web Cam or In Person Description : GE.... (This job is for - MS Office Jobs in GA Atlanta Consultant - (in Atlanta, GA)) GDOT IT Business Analyst 2 - Project Initiation (743110) Create date: 26-Jul-2024 Hybrid Max Submittals by Vendor : 2 Start date : 08/26/2024 End Date : 06/30/2025 Submission deadline : 08/09/2024 Client Info : GDOT - IT App Description : ------------------------------------------------------ Job Summary: The Georgia Dept. of Transportation (GDOT) .... (This job is for - MS Office Jobs in GA Atlanta Analyst - (in Atlanta, GA)) GA DDS - Level 1 IT Help Desk Analyst - (730829) Create date: 15-Mar-2024 Onsite start date :04/15/2024 End date :06/30/2024 submission deadline : 03/20/2024 client info :DDS - IT Description : LOCAL CANDIDATES This position is located at DDS Headquarters in Conyers, Georgia. Call Center envir.... (This job is for - MS Office Jobs in GA Conyers Analyst - (in Conyers, GA)) GA DHS - SHINES Help Desk Support Analyst (721429) Create date: 26-Sep-2023 Remote start date :10/30/2023 End date :06/30/2024 submission deadline :09/29/2023 client info :DHS Description : Qualifications and Education Requirements • Bachelors degree in related field AND Five (5) years of experience in In.... (This job is for - MS Office Jobs in GA Atlanta Analyst - (in Atlanta, GA)) GA DHS - Child Welfare (714764) Create date: 06-Jul-2023 Remote Start date :07/24/2023 End Date :06/30/2024 Submission deadline :07/12/2023 Client Info :DHS Description : ------------------------------------------------------ The Child Welfare Modernization Help Desk Analysts role is to ensure proper computer operation so that end users can.... (This job is for - Help Desk MS Office Jobs in GA Atlanta Analyst - (in Atlanta, GA)) (Analyst: MS Office, Customer Service, Deskside Support, in Georgia, GA)

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