MS Office IT Organization Management SMEs Analyst (Jobs in HORSHAM, PA)   Requirement id 45385 Job title Analyst Job location in Horsham, PA Skills required MS Office, Data Management, Gathering Requirements, IT Organization Management SMEs Open Date 28-Apr-2015 Close Date Job type Contract Duration 3 Months Compensation DOE Status requirement --- Job interview type --- Apply    Email Recruiter: coolsoft Job Description Analyst: MS Office, Data Management, Gathering Requirements, IT Organization Management SMEs Reporting Analyst - w/ Tableau and KPI automation Horsham, PA (Near Philadelphia) 6+ month Contract The performance management team is seeking a self-directed, technical and experienced contractor for a unique opportunity to support the teams efforts in maturing IT service reporting through metrics and automation. Baseline metrics are currently established for KPIs and metrics for UHC Insurance Solutions IT. This role will focus on driving the reporting to the next level by assisting in the tracking and setting of target benchmarks for the IT organization, meeting with SMEs to define right-sized targets for selected services, and implement an automated reporting process to streamline reporting efforts for the future. The individual should be well versed in working with KPI metrics and have extensive background in producing various levels of metrics and reporting. This individual must be able to work with moderate instruction and oversight, and be able to manage delivery of high quality outputs in a dynamic work environment with set deadlines and tight time constraints for reporting deliverables. A desirable candidate will be extremely business/customer focused, having moderate experience with automation of reports within and enterprise organization. Core responsibilities: Create an automation process to easily collect data for reporting into the service level reports Assisting management in the tracking and setting of target benchmarks from existing baseline metrics Provide analysis of existing metrics and recommend improvements Assume a role as a SME in regards to enterprise reporting for the IT organization Success Factors: Successful target definition and tracking of roughly 40 defined metrics (10 IT service areas) Gather requirements, analysis and implement an automated process for capturing data and reporting out to reporting tools such as MS Excel, Tableau or Microstrategy Apply best practices for reporting tools and techniques Assist in gathering of data from SMEs across the IT organization Qualifications: Proficient in MS Office Proficient in BI reporting tools such as Tableau or Microstrategy Bachelors degree preferred 2-5 years of work experience in similar reporting and data management roles 2-5 years of automation experience with multiple data sets and formats 3 years of experience gathering requirements Skilled knowledge of service level metrics and KPI reporting Ability to facilitate requirement sessions with IT SMEs A passion for using data to drive better decision making Strong problem-solving skills, self-motivation and the capacity to work under pressure and tight deadlines Strong communication skills, with the ability to clearly and concisely present issues, ideas and recommendations in verbal, written and presentation format Strong attention to detail Proven skills working well within a team to learn and share knowledge Knowledge of ITIL best practices preferred   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 45385 while calling.   Other jobs in PA: Dauphin (1), Dauphin County (3), Downingtown (2), Glen Milla (1), Harribsurg (1), Harrisburg (47), Horsham (6), Malvern (2), Pennsylvania (13), Phila (2), Philadelphia (16), Pittsburgh (1), Radnor (2), Reading (1), Sharon (3), WAYNE (1), West Cheste (1), West Chester (33),    MS Office job openings in other states Jobs List GA DDS Level 1 Help Desk Analyst (779877) Create date: 31-Oct-2025 Start date : 11/24/2025 End Date : 06/30/2026 Submission deadline : 11/06/2025 Client Info : DDS - IT Note: * Agency Interview Type : In Person Only * Onsite * LOCAL CANDIDATES * This position is located at DDS Headquarters in Conyers, Georgia* * Bil.... 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