MS Office Reports Logic And Analysis Information Analyzer Business System Analysts   Requirement id 100214 Job title Consultant Job location in Richmond, VA Skills required Developing And Documenting Best Practices, Trouble Shooting PC, MS Office, Reports Logic And Analysis Information A Open Date 13-Nov-2019 Close Date Job type Contract Duration 12 Months Compensation DOE Status requirement --- Job interview type Face to Face interview Apply    Email Recruiter: coolsoft Job Description Consultant: Developing And Documenting Best Practices, Trouble Shooting PC, MS Office, Reports Logic And Analysis Information A Start date:11/18/2019 End date:12/31/2020 Submission deadline:11/15/2019 Client info:ELECT Description: DAY TO DAY * Training with Help Desk staff member on updated processes * Monitoring ePlus ServiceWise system to determine if tickets are being escalated according to the vendors SLA agreement. * Ability to quickly learn ELECT systems to provide Tier 1 Support * Experience working with ticketing systems - i.e, managing ticket queues, escalating to appropriate workers * Experience creating process documentation * Experience with generating Help Desk metrics and reports for management * Providing software/hardware tech support - e.g., software installations, configuring hardware, etc. * Experience working with teleconference tools and MS Office * Assisting with special projects - e.g., VITA initiatives * Provide Help Desk support duties as assigned.   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 100214 while calling.   Other jobs in VA: Alexandria (1), Ashburn (3), Cardinal (1), Charllottesville (1), Charlottesville (6), Chesapeake (2), Chester (2), Dulles (3), Fredericksburg (1), Fremont (1), Glen Allen (2), Reston (4), Richmond (45), Roanoke (14), Virginia Beach (14),         (Consultant: Developing And Documenting Best Practices, Trouble Shooting PC, MS Office, Reports Logic And Analysis Information A in Richmond, VA)

Featured Jobs Business Analyst - Analyst (Jobs in Austin, Texas) ASP.Net IIS Developer (Jobs in Pontiac, Michigan) Data Architect SQL Architect (Jobs in Tallahassee, Florida) SQL Analyst (Jobs in Lansing, Michigan) CPM PMI Risk Manager (Jobs in Richmond, Virginia) FMS Manager (Jobs in Tallahassee, Florida) FMS - Manager (Jobs in Tallahassee, Florida) Developer (Jobs in St Paul, Minnesota) SQL Analyst (Jobs in Lansing, Michigan) .NET FRAMEWORK CSS Developer (Jobs in St Paul, Minnesota)