Microsoft Active Directory SCCM Desktop Support Consultant (Jobs in Milwaukee, WI   Requirement id 148379 Job title Consultant Job location in Milwaukee, WI Skills required Customer Service, Microsoft Active Directory, SCCM, Desktop Support Open Date 11-Jul-2024 Close Date Job type Contract Duration 5 Months Compensation DOE Status requirement --- Job interview type --- Apply    Email Recruiter: coolsoft Job Description Consultant: Customer Service, Microsoft Active Directory, SCCM, Desktop Support No of Submissions : 2 start date :08/12/2024 End date :12/31/2024 submission deadline : 07/17/2024 by 8:00 A.M. CST client info : Milwaukee, WI - IT - Milwaukee County- MILWCNTY-IMSD Note: * Interview Process: • Microsoft Teams * Duration: • Until 12/31/2024 * Onsite or Remote? • Onsite, possibly wet, and dirty working conditions. Typical work week would be Sun, Mon, Tue, Wed & Thurs - 8 hour shifts onsite at the Milwaukee County Zoo. • Candidate MUST be a WI resident or willing to relocate to WI prior to starting the role at their own expense. Please see additional details below as this position will require onsite and weekend work. Description : The Desktop Support Point of Sale Technician serves as the first point of contact for IT related support, providing tier 1 and 2 client support for all technical issues relating to hardware, software, printing, connectivity, mobile technology, Point of Sale Technology, and user set up and authorization, working all requests, incidents, and problems through to resolution. A critical role of the Desktop Point of Sale Technician will strive to provide the best possible end user computing experience for all MC employees. The Desktop Support Point of Sale Technician will be hands on with maintaining a Point-of-Sale infrastructure while also assisting in printer setup and maintenance, peripheral hardware support and maintenance and user account maintenance. This role is committed to addressing recurring issues through consistent ITIL practices. Essential Duties and Responsibilities: • Provide daily support for PC hardware and software, including: Windows 10, Office 365 and other departmental and enterprise applications. • Participate in installing, configuring, and maintaining computer operating systems and images. • Install and troubleshoot peripherals for users. • Aid in troubleshooting smartphones and other related ad hoc devices. • Ability to work outside of normal business hours to meet customer demand. (Nights & Weekends) • Asks appropriate probing questions to gather relevant information to aid in resolution of request. • Documents, tracks and monitors client incidents and requests in ticketing system to ensure timely and accurate resolution. • Sets client expectations when opening and assigning tickets and ensures all request/services are executed on time in accordance with service level agreements with the business. • Prioritizes and escalates support incidents and requests based on business impact and documented guidelines. • Makes recommendations to better assist end users and improve the overall efficiency of daily operating procedures. • Acquires and maintains current knowledge of core hardware standards and applications, as well as new technologies/applications being introduced in order to provide technically accurate solutions to clients. • Assists in special projects as needed. • Assist the Milwaukee County Zoo in day-by-day Point of Sale operation to ensure smooth business operations. Computer Skills: • Workstation, printer and peripheral maintenance and support skills. • General understanding of Client/Server environment. • Familiarity with Microsoft Active Directory. • Solid understanding of Microsoft products including Windows operating systems and the Office suite of applications. • Demonstrate analytical approach to problem resolution. • Excellent documentation skills • Familiarity with Microsoft SCCM imaging software • Basic understanding of what a Point of Sale is and how it functions on a fundamental level. Qualifications: • Ability to understand basic business practices. • Ability to manage working in a high stress environment. • Take ownersh   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 148379 while calling.   Other jobs in WI: De Pere (2), Green Bay (8), Kenosha (2), Madidson (1), Madison (36), Menomonee Falls (19), Milwaukee (59), Sun Prarie (1), Unknown (2), Waukesha (2), Customer Service job openings in Milwaukee, WI Jobs List Desktop Support I - 128435 Create date: 28-Mar-2024 Start date : 04/29/2024 End date : 12/31/2024 Submission deadline : 4/3 @ 4 pm CST Client info : Milwaukee County Note : * Interview Process: Microsoft Teams * Duration: Until 12/31/24 * Onsite or Remote? Local candidates or willing to relocate at the candidates exp.... (This job is for - Microsoft Active Directory Jobs in WI Milwaukee Consultant - (in Milwaukee, WI))    Customer Service job openings in other states Jobs List HHSTP Operations Manager- 143105 Create date: 27-May-2025 Start date : 7/1/2025 End Date : 6/30/2030 Submission deadline : 6/3/2025 3:00:00 PM Client Info : Medicaid Note: * 100% Onsite, do not submit remote candidates. Description : The Operations Manager works to ensure both efficiency and quality across every aspect of the o.... (This job is for - job Jobs in MS Jackson Manager - (in Jackson, MS)) VDACS - IT Purchasing Analyst (758862) Create date: 03-Mar-2025 Job title: VDACS - IT Purchasing Analyst - 100% ON SITE (758862) Onsite No of Submissions : 2 Start date : 03/24/2025 End Date : 09/30/2025 Submission deadline : 3/6/2025 Client Info : VDACS Note: * Agency Interview Type: Web Cam Interview Only * 100%.... (This job is for - Jobs in VA Richmond Analyst - (in Richmond, VA)) VDOT System Administrator 3 (756697) Create date: 05-Feb-2025 Onsite No of Submissions : 2 Start date : 02/17/2025 End Date : 06/30/2025 Submission deadline : 2/10/2025 Client Info : VDOT Note: * Agency Interview Type: In Person Only Description : Required experience as a Systems Administrator, creativity and m.... 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(This job is for - job Jobs in TN Athens Consultant - (in Athens, TN))    Customer Service job openings in WI Jobs List Desktop Support IV - 143125 Create date: 28-May-2025 Start date : 07/01/2025 End Date : 06/30/2026 Submission deadline : 6/4/2025 4:00:00 PM Client Info : DOC Note: * Interview Process: In-person interview required. * Duration: 6-30-26 with extensions possible * On-site or Remote? Candidate MUST be a WI resident or wi.... (This job is for - job Jobs in WI Madison Consultant - (in Madison, WI)) Programmer I - 141294 Create date: 28-Mar-2025 Start Date :4/21/2025 End Date : 06/30/2025 Submission Deadline :4/4/25 at 4:00PM CST. Client Info: DNR Note: * Interview Process: TEAMS * Duration of the Contract: Until 6/30/25 with extensions possible Onsite or Remote? Candidates must be WI resident or w.... (This job is for - Jobs in WI Madison Consultant - (in Madison, WI)) Telecommunications Analyst III -135184 Create date: 18-Sep-2024 No of Submissions : 2 start date : 10/14/2024 End date : 06/30/2025 submission deadline : 9/24/24 at 4:00PM CST client info : DOC Note: * Interview Process: In Person or Online via Teams * Duration: 6/30/25 with possibility for extension * Remote or on-site: .... (This job is for - job Jobs in WI Madison Analyst - (in Madison, WI)) Systems Engineer I -130680 Create date: 21-May-2024 No of Submissions : 1 start date : 07/01/2024 End date : 06/30/2025 submission deadline : 5/22 @ 4pm CST client info : DCF Note: * INTERVIEW NOTES: • Phone and web based interviews will be acceptable. • However, an in--person interview may be required. • Intervie.... (This job is for - LAN Jobs in WI Madison Engineer - (in Madison, WI)) Project Manager III -130611 Create date: 20-May-2024 Bid Limit Per Vendor : 1 Start date : 07/01/2024 End Date : 06/30/2025 Submission deadline : 5/22 at 4:00 PM CST. Client Info : DCF Note : INTERVIEW NOTES: • Phone and web based interviews will be acceptable. • However, an in--person interview may be required. job Jobs in WI Madison Manager - (in Madison, WI)) (Consultant: Customer Service, Microsoft Active Directory, SCCM, Desktop Support in Milwaukee, WI)

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