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Executive Order 11246, Section 503 & VEVRAA EOE, including disability/vets
Network User Administration And Support Client Server Environment Active Directory
Requirement id
136247
Job title
Administrator
Job location
in Atlanta, GA
Skills required
Operating Systems, Business Applications, Network, User Administration And Support Client S
Open Date
07-Sep-2022
Close Date
Job type
Contract
Duration
8 Months
Compensation
DOE
Status requirement
---
Job interview type
---
Apply
Email Recruiter:
coolsoft
Job Description
Administrator: Operating Systems, Business Applications, Network, User Administration And Support Client S
Start date :10/03/2022
End Date :06/30/2023
Submission deadline :9/9/2022
Client Info :FCG
Description :
***Local candidates only - this position is 100% Onsite - Periodic travel to one of the nine (9) Fulton county locations will be required.***
System Admin level I Responsibilities and Duties
• Install and configure hardware and software
• Respond to tickets in accordance with SLA guidelines
• Record, track, and document the help desk request problem-solving process including actions taken
through to the final resolution
• Respond in timely manner to requests and issues
• Repair and replace equipment as needed
• Provide onsite and remote support to end users
• Assist in AV setups as needed for meetings
• Responsible for troubleshooting o365 and submitting tickets to DPH through portal
• Assist new hire training for basic IT needs.
• Set up new workstations for users (deploying equipment, checking over account setups).
• Heavy use of Windows and Mac OS devices
• Assist network engineers with the installation, configuration and ongoing support of software , computers
and applications Installation for various computer applications and programs.
• Create and update documentation
• Create documentation for staff for training purposes
• Resolve Tier 1 support tickets
Minimal Education/Certification Requirements
• Bachelors Degree in Computer Science, or Associate Degree plus two years of tech support experience,
• or three plus years tech. support experience.
• A+ and Net+ Certification or equivalent required.
• Experience using a Ticketing system
• Experience providing support via remote tools
• Experience handling Technical Service Tickets
• Professional IT Certifications such as Microsoft MCP, MCSA or MCSE, ITIL, ITSM,CNA etc.
• Experience working either on a Helpdesk or for a Managed Service Provider (MSP) / IT Support Business.
• Ability to interact effectively and professionally, and provide exceptional service, both internally and
• externally always advanced experience and knowledge of working with the Microsoft 365 Platform,
including Azure Active Directory and SharePoint administration
• Ability to work in Active Directory
• Understanding of Cisco Meraki
Call
502-379-4456 Ext 100
for more details. Please provide Requirement id: 136247 while calling.
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(Administrator: Operating Systems, Business Applications, Network, User Administration And Support Client S in Atlanta, GA)
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