Ops/Mvs IT Support Knowledge Management Analyst (Jobs in Charlotte, NC)   Requirement id 143920 Job title Analyst Job location in Charlotte, NC Skills required Ops/Mvs, End User Support, Active Directory, IT Support Knowledge Management Open Date 18-Oct-2023 Close Date Job type Contract Duration 6 Months Compensation DOE Status requirement --- Job interview type --- Apply    Email Recruiter: coolsoft Job Description Analyst: Ops/Mvs, End User Support, Active Directory, IT Support Knowledge Management Hybrid start date :10/30/2023 End date :04/30/2024 submission deadline :10/24/2023 client info :Mecklenburg County - Information Technology Services - Technical Services Description : The IT Service Desk Agent I will provide front line telephone\email support to internal customers with IT related software and hardware issues. • Aid customers concerning the use of computer hardware (i.e. tablets, desktop, and laptop) and software (i.e. O365 & Windows Operating systems, etc.), including printing, installation, enterprise applications, electronic mail, and operating systems • Perform First Contact Resolution (FCR) • Provide operational support for user identity management, username provisioning, system access, and password management. (Active Directory) • Develop/Maintain documentation for proper maintenance of Knowledge Articles within the Knowledge Management Database • Understand and adhere to Incident Management, Request Management, and Knowledge Management policies Typically handles small initiatives and/or assignments independently. May work in an assisting role on larger initiatives and/or assignments projects requiring multiple agents and specialist.   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 143920 while calling.   Other jobs in NC: Chapel Hill (2), Charlotte (58), Dix Campus (1), Greensboro (3), Morrisville (2), North Charlotte (2), Raleigh (96), St Raleigh (2), Winston Salem (3), Ops/Mvs job openings in Charlotte, NC Jobs List NC - Meck County - Service Support Analyst- Junior (718080) Create date: 18-Oct-2023 Hybrid start date :10/31/2023 End date :04/30/2024 submission deadline :10/24/2023 client info :Mecklenburg County - Information Technology Services - Technical Services Description : The IT Service Desk Agent I will provide front line.... (This job is for - Ops Mvs Jobs in NC Charlotte Analyst - (in Charlotte, NC))    Ops/Mvs job openings in other states Jobs List Data Analyst I - 56511 Create date: 09-Dec-2019 note: * We should submit only GC,GC - EAD, L2-EAD,H4-EAD and Citizens * Candidate must be our W2 Employee * Candidates RTR form should be only on the name of APEX Systems Description: Job Description : At least 1 year relevant experience required. Responsibilities includ.... (This job is for - Ops Mvs Jobs in WA Bellevue Analyst - (in Bellevue, WA)) Unix Engineer - 48397 Create date: 11-Jun-2019 We should submit only GC, GC EAD, L2 EAD, H4 EAD and Citizens Description: Our large client is seeking a Senior Solaris/Linux administrator to support the operations of their affiliated companies. Responsibilities: Solaris (SPARC)/Linux/Exadata Administrator Responsible for installation, configuratio.... (This job is for - Linux Unix Ops Mvs Exadata Jobs in CA Irvine Engineer - (in Irvine, CA))     (Analyst: Ops/Mvs, End User Support, Active Directory, IT Support Knowledge Management in Charlotte, NC)

Featured Jobs APEX SOQL Architect (Jobs in Columbus, Ohio) JavaScript ASP. Consultant (Jobs in Cayce, South Carolina) Cybersecurity Threat Analyst (Jobs in Austin, Texas) Quality Assurance Jira Azure Analyst (Jobs in Lansing, Michigan) EHR Jira Windows Analyst (Jobs in Atlanta, Georgia) ITSM ServiceNow BMC Jira Developer (Jobs in Atlanta, Georgia) J2EE Curam Technical Developer (Jobs in Raleigh, North Carolina) Communication Quality Assurance Tourbleshooting Analyst (Jobs in Tallahass - - Consultant (Jobs in Tennessee, Tennessee) Migration Engineer (Jobs in Raleigh, North Carolina)