ServiceNow Process Mapping Analyst (Jobs in Richmond, VA)   Requirement id 157797 Job title Analyst Job location in Richmond, VA Skills required Gathering Requirements, Word, Excel, Visio, Snag-It, Powerpoint And Creation Of PDFs, ServiceNow, Process Mapping Open Date 31-Mar-2026 Close Date Job type Contract Duration 3 Months Compensation DOE Status requirement --- Job interview type --- Apply    Email Recruiter: coolsoft Job Description Analyst: Gathering Requirements, Word, Excel, Visio, Snag-It, Powerpoint And Creation Of PDFs, ServiceNow, Process Mapping Start date :4/1/2026 End Date :06/30/2026 Submission deadline :4/3/2026 Client Info : VDH Note: * Work Arrangement: Hybrid * Agency Interview Type:Either Phone or In Person Description: The IT Business Analyst II supports VDHs technology and operations teams by gathering and analyzing business requirements, documenting processes, assisting with solution design, and supporting project execution across multiple program areas Position Summary The IT Business Analyst II supports VDH technology initiatives by gathering requirements, mapping processes, documenting workflows, and coordinating with business and technical teams. This role ensures clear communication, accurate documentation, and smooth execution of IT projects. Candidates should be analytical, organized, and comfortable working in a dynamic, multi-team environment. Key Responsibilities: 1. Business Analysis & Requirements • Gather, analyze, and document business and technical requirements. • Facilitate requirement-gathering meetings and workshops. • Write user stories, acceptance criteria, and backlog items. • Support requirement prioritization and refinement with product owners and technical leads. 2. Process Mapping & Documentation • Create and update process flows in Visio. • Document current-state and future-state workflows. • Produce clear SOPs, reference guides, and operational documentation. • Support standardization and process-improvement efforts. 3. Project & Operational Support • Track tasks, deliverables, and dependencies in portfolio tools. • Document meeting notes, decisions, and action items. • Assist with testing activities and UAT coordination. • Support change management, communications, and training materials. • Maintain dashboards and reports for leadership. 4. Stakeholder Communication • Coordinate between business partners, IT teams, and leadership. • Communicate requirements, decisions, and project updates clearly. Other Duties (as needed) • Assist with onboarding/offboarding for project resources. • Support procurement documentation and technical input. • Gather and validate data for reporting or decision-making. Required Qualifications: • Experience with requirements gathering and documentation. • Proficiency with Visio, Excel, Word, Teams, and PowerPoint. • Familiarity with workflow or project tools like ServiceNow or Azure DevOps. • Strong analytical, organizational, and communication skills. • Experience with process mapping or IT project support. Preferred Qualifications • Experience in IT or public health environments. • Strong skills in ServiceNow, SharePoint, Azure DevOps, or Power BI. • Knowledge of SDLC or Agile practices. Competencies: • Attention to detail • Accountability and follow-through • Analytical problem-solving • Ability to learn tools quickly • Clear, professional communication • Adaptability Working Conditions: • Hybrid role; onsite at least three days per week, with occasional increased onsite needs. • Fast-paced, multi-team environment. • Periodic deadlines requiring flexibility.   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 157797 while calling.   Other jobs in VA: Alexandria (1), Ashburn (3), Cardinal (1), Charllottesville (1), Charlottesville (6), Chesapeake (2), Chester (2), Dulles (3), Fredericksburg (1), Fremont (1), Glen Allen (2), Reston (4), Richmond (45), Roanoke (14), Virginia Beach (14), Gathering Requirements job openings in Richmond, VA Jobs List VDH Business Analyst 3 (775505) Create date: 22-Aug-2025 Start Date :9/16/2025 End Date :06/30/2026 Submission Deadline :8/27/2025 Client Info : VDH Note: * Hybrid, in person sporadically to office and offsite for workshop Description : Looking for a highly motivated, proactive, analytical person with Electronic He.... (This job is for - job Jobs in VA Richmond Analyst - (in Richmond, VA))    Gathering Requirements job openings in other states Jobs List Data Warehouse Developer III - 155453 - Repost Create date: 17-Feb-2026 Start date :3/23/2026 End Date :06/30/2026 Submission deadline :2/24/2026 at 4:00 PM CST. Client Info : ETF Note: * Onsite or Remote? No WI residency required. Open to nationwide candidates. This position can work 100% remote within the continental US. * Interview Process: 1-2 rounds v.... (This job is for - Alteryx Jobs in WI Madison Developer - (in Madison, WI)) Product Manager With P And C Insurance Commercial Lines Create date: 15-Oct-2025 Start Date :11/10/2025 End date: Long Term Contract Submission Deadline : 10/20/2025 Client Info : Insurance client Note: ** Job Title: Product Manager with P&C Insurance – Commercial Lines & Underwriting Workstation Exp * Location: NY or NJ or CT - Onsite from Day 1 * Duration:.... (This job is for - job Jobs in CT Hartford Manager - (in Hartford, CT)) Business Analyst 5 - 146277 Create date: 19-Aug-2025 Start Date :9/22/2025 End Date :1 Years from projected start date Submission Deadline :8/26 at 10am EST Client Info : MDE Note: * Interview Process:1st round interviews will be held via MS Teams; 2nd round interviews will be held in person. Candidates must be available for an in-p.... (This job is for - job Jobs in MI Lansing Analyst - (in Lansing, MI)) Business Analyst Sr - CT DSS PATH BA Create date: 07-Aug-2025 Start Date :9/15/2025 End Date :12/15/2025 Submission Deadline :08/20/2025 Client Info : CT DSS Note: * Position Location: Hybrid * Local candidates preferred Description : Technical business analyst to work with Department of Social Services staf.... (This job is for - Analytical Skills Jobs in CT Hartford Analyst - (in Hartford, CT)) Data Warehouse Developer III - 145047 - Rebid Create date: 31-Jul-2025 Start Date :8/11/2025 End Date :06/30/2026 Submission Deadline :8/4/2025 at 4:00 PM CST. Client Info : ETF Note: * Interview Process: 1 round via Microsoft Teams. * Duration: 6/30/2026, likely to extend. * Onsite or Remote? No WI residency required. Open to.... (This job is for - job Jobs in WI Madison Developer - (in Madison, WI))    Gathering Requirements job openings in VA Jobs List ABC - Business Systems Analyst (732974) Create date: 29-Mar-2024 Hybrid start date :04/15/2024 End date :06/30/2024 submission deadline : 4/3/2024 client info :ABC Description : 3 days/week ON SITE required from Day 1. No Exceptions! Pls make sure they understand they will be required to come to the .... (This job is for - UAT Jobs in VA Mechanicsville Analyst - (in Mechanicsville, VA)) VITA Enterprise Services Engineer (664718) Create date: 06-Oct-2021 Start Date :10/18/2021 End Date :04/30/2022 Submission Deadline :10/12/2021 Client Info : VITA Note : 8 Agency Interview Type: Web Cam Interview Only Description : *local candidates strongly preferred *interviews will be conducted via MS Teams or Google Meet.... (This job is for - TroubleshootSIEM Jobs in VA Chester Engineer - (in Chester, VA)) (Analyst: Gathering Requirements, Word, Excel, Visio, Snag-It, Powerpoint And Creation Of PDFs, ServiceNow, Process Mapping in Richmond, VA)

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