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Executive Order 11246, Section 503 & VEVRAA EOE, including disability/vets
- - Manager
(Jobs in Columbia, SC)
Requirement id
158979
Job title
Manager
Job location
in Columbia, SC
Skills required
, -, -,
Open Date
28-Aug-2026
Close Date
Job type
Contract
Duration
12 Months
Compensation
DOE
Status requirement
---
Job interview type
---
Apply
Email Recruiter:
coolsoft
Job Description
Manager: , -, -,
Start date :9/22/2026
End Date :12 Months from projected start date
Submission deadline :09/03 at 5:00 PM EST.
Client Info : SCDHHS
Note:
* Interview Process: 1 round, Virtual/Online
* Work Location: Fully Onsite for 30-90 days - schedule will turn to hybrid at the managers discretion.
* Candidate Location: Candidate MUST be a SC resident or willing to relocate to SC prior to starting the role at their own expense.
Description:
We are looking for an IT Healthcare Consultant - Project Manager - Consultant who will be the lead for MMIS Medicaid Systems Operational Management. This position will lead teams that support business-critical operations for MCO enrollment, claims and encounter processing and payment and other support functions.
DAILY DUTIES / RESPONSIBILITIES:
• Oversee, coordinate, and perform operations and support activities for MMIS, Encounter Processing System, and other supporting systems. To include communication and coordination with vendors, Office of Cyber Security, Enterprise Architecture, etc.
• Conduct vendor management including monitoring service level agreements.
• Design and develop desk aides and process flows for new and existing service lines.
• Train team members to use desk aides, process flows, and ticketing system to perform operational support.
• Maintains an effective organizational team and motivates diverse staff to accomplish mission critical operations and objectives. These teams provide production support, helpdesk, interface/EDI support, and stakeholder monitoring and user acceptance testing.
• Oversee incident and issue management. Ensures documentation, tracking, escalation and resolution for all ticket types. Ensures timely resolution of production issues.
• Identifies and mitigates operational issues and ensures decisions and actions are well-documented.
• Handles internal and external escalations and requests and ensures they are satisfactorily resolved, communicating issues and outcomes to appropriate personnel. Ensures work is assigned appropriately and escalations are resolved in a timely and effective manner.
• Ensures compliance with security (CMS, SSA, etc.) and monitors all findings and recommendations to completion.
• Promotes workforce engagement and a safe, professional, and productive work environment for all team members
• Implements, monitors and follows Standard Operating Procedures and alerts team when practice differs from SOP.
• Oversees release management activities stakeholder communication, pre-implementation planning, readiness checks, and post-implementation monitoring.
• Provide support to change management by performing and coordinating backlog grooming and maintenance and ensuring compliance with appropriate approval gates.
REQUIRED SKILLS (RANK IN ORDER OF
IMPORTANCE):
• Bachelors degree in a technical, business, or healthcare field. 5+ years of equivalent experience in business/systems analysis and/or computer systems development/modification may be substituted.
• 3+ years of prior experience managing system operations and or administrative program functions in healthcare environment.
• 5+ years of experience in project/program management – managing system implementations or enhancements.
• Ability to provide incident management on call and after hours
PREFERRED SKILLS (RANK IN ORDER OF
IMPORTANCE):
• Prior experience managing operations of Medicaid Enterprise systems.
• Ability to make presentations and prepare reports.
• Knowledge of Medicaid eligibility, enrollment, and MMIS domain concepts
• Experience with ticketing software
• Experience with writing standard operating procedures for new system im
Call
502-379-4456 Ext 100
for more details. Please provide Requirement id: 158979 while calling.
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