Microsoft Active Directory Consultant (Jobs in Wauwatosa, WI)   Requirement id 157997 Job title Consultant Job location in Wauwatosa, WI Skills required Customer Service, Microsoft Active Directory, Microsoft SCCM, Open Date 13-Apr-2026 Close Date Job type Contract Duration 8 Months Compensation DOE Status requirement --- Job interview type --- Apply    Email Recruiter: coolsoft Job Description Consultant: Customer Service, Microsoft Active Directory, Microsoft SCCM, Start date :5/4/2026 End Date :12/31/2026 Submission deadline :4/20/2026 at 4 pm CT. Client Info : Milwaukee County Note: * Interview Process: Microsoft Teams * Onsite or Remote? Candidates must be CURRENT WI residents. No relocation is allowed. Role is 100% onsite. Description: The Service Operations Technician provides on-site Level 1 and Level 2 technical support to various Milwaukee County locations for hardware, software, printing, connectivity, mobile devices, point-of-sale systems, and user set up and access. This role is responsible for managing incidents, service requests, and problems through to resolution while delivering excellent customer service. Working under the guidance of a Manager or Team Lead, the technician identifies, prioritizes, and resolves technical issues in accordance with ITIL best practices. The technician will play a crucial role in Desktop Asset Lifecycle for 2026. As part of this process, outdated workstations will be replaced with newly imaged and fully configured computers to ensure seamless functionality. The technician will follow an imaging process in building the workstations and checklist for deployment. The role emphasizes clear communication with users of varying technical skill levels, effective ticket and work queue management, and proactive identification of recurring issues to support continuous improvement. Working environments include working inside and outside in all weather conditions. Key Responsibilities • Install, configure, and maintain computer systems, including hardware and software on desktops and laptops. • Deploy and support mobile devices such as tablets and smartphones. • Troubleshoot and resolve internet and network access issues (wired and wireless). • Provide support for network printers. • Set up and maintain point-of-sale systems, including credit card machines, receipt printers, cash drawers, and related software. • Ensure all devices remain updated, online, and compliant with security standards. • Meet with staff or coordinate remote support to provide one-on-one technical assistance and training on hardware and software use. • Diagnose and resolve hardware, software, and network malfunctions through evaluation, testing, and repair or escalation to internal and external support. • Maintain accurate equipment inventory, tracking each replaced device and ensuring that all devices are accounted for throughout equipment lifecycle. • Support for conference room Audio Visual equipment. • Provide onsite support for special events, including setup and tear down, occasionally outside regular business hours. • Utilize ticketing system to manage customer requests/issues and maintain records of work performed. • Perform other duties as assigned. Qualifications: • Knowledge of Windows operating systems, Microsoft products, and desktop support principles. • Experience with Microsoft Active Directory and Azure Active Directory. • Familiar with computer imaging, system settings, drivers and updates. • Understanding of workstations, printers, and peripheral maintenance and support. • Familiar with ITIL practices. • Strong problem-solving skills and ability to work independently. • Excellent communication and customer service skills. • Ability to lift and transport computer equipment as needed. • Valid drivers license and reliable transportation needed to support multiple locations.   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 157997 while calling.   Other jobs in WI: De Pere (2), Green Bay (8), Kenosha (2), Madidson (1), Madison (36), Menomonee Falls (19), Milwaukee (59), Sun Prarie (1), Unknown (2), Waukesha (2), Customer Service job openings in Wauwatosa, WI Jobs List Help Desk II - 111343 - SP Create date: 10-Nov-2022 start date:12/4/2022 End date:2 Months from projected start date submission deadline:11/17/2022 4:00:00 PM client info : City of Wauwatosa Note: * Interview Process: Panel interviews will be conducted on-site or via Zoom if necessary. * Duration of Contract: 2 months with potential for.... (This job is for - Help Desk Jobs in WI Wauwatosa Consultant - (in Wauwatosa, WI))    Customer Service job openings in other states Jobs List Idaho - Data Migration Field Support Technician (799664) Create date: 13-Apr-2026 Start date : 04/27/2026 End Date : 10/30/2026 Submission deadline : 04/17/2026 Client Info : Idaho Judicial Branch - Administrative Office of the Courts - IT Note: * Agency Interview Type : In Person * Work Arrangement : Onsite Description The Client is comm.... 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(This job is for - Jobs in FL Tallahassee TechLead - (in Tallahassee, FL))    Customer Service job openings in WI Jobs List Help Desk III - 157094 Create date: 01-Apr-2026 Start date :5/4/2026 End Date :06/30/2026 Submission deadline :4/8/26 at 4:00 PM CST. Client Info : DPI Note: * Interview Process: in person interviews in downtown Madison * Remote or on-site? Candidate MUST be a CURRENT WI resident. No relocation allowed. Up to 90% remote with some in.... (This job is for - job Jobs in WI Madison Consultant - (in Madison, WI)) Sr Internal Business Systems Analyst - 155656 Create date: 23-Feb-2026 Start date :4/6/2026 End Date :06/30/2026 Submission deadline :3/2/26 at 4:00 PM CST. Client Info : ETF Note: * Interview Process: via MS Teams, there might be two rounds of interviews. * Onsite or Remote? Candidates must be CURRENT WI residents. No relocation allowed. This position .... (This job is for - job Jobs in WI Madison Analyst - (in Madison, WI)) Desktop Support I - 154860 Create date: 02-Feb-2026 Start date :3/2/2026 End Date :12/31/2026 Submission deadline:2/9/2026 at 4 pm CST Client Info : Milwaukee County Note: * Interview Process: Microsoft Teams. * Onsite or Remote? Candidate MUST be a WI resident. No Relocation Allowed. Role is 100% On-Site. Description: <.... (This job is for - SCCM Jobs in WI Milwaukee Consultant - (in Milwaukee, WI)) DWD ITSC Help Desk II - 149943 Create date: 15-Oct-2025 Start date : 11/10/2025 End Date : 06/30/2026 Submission deadline : 10/22/2025 4:00:00 PM Client Info : DWD Note: * Interview Process: Teams with camera on. * PLEASE NOTE: A real-time screenshot photo of the candidate MUST be uploaded to candidates bid in order to accept an .... 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