Quality Assurance VOIP Video Conference Certification ACD IVR Engineer (Jobs in M   Requirement id 47339 Job title Engineer Job location in Madison, WI Skills required Project Management, Quality Assurance, VOIP, Video Conference Certification ACD IVR Open Date 15-Jul-2015 Close Date Job type Not specified Duration 11 Months Compensation DOE Status requirement --- Job interview type --- Apply    Email Recruiter: coolsoft Job Description Engineer: Project Management, Quality Assurance, VOIP, Video Conference Certification ACD IVR Note: Start Date : 08/17/2015 End Date : 06/30/2016 Submission Deadline : 8:00 AM on Monday, July 20th, 2015. Client Info : state of wi Description: This position is more accurately described as a Telecommunications System Administrator. The Telecommunication specialist will function as a high-level technical support resource in the telecom and VoIP systems of this agency. The candidate must have experience with Cisco Unified Communications Manager, Cisco Unity Connection, Cisco Unified Contact Center Express, and Oracle Contact Center Anywhere. The candidate should be capable of doing the research required to provide recommendations for design, planning, implementation, and system administration for a wide variety of platforms or applications such as internal messaging communications, billing software, Agency managed telecommunications data, etc. The candidate should be skilled in the prioritization of daily tasks with project tasks and have some experience in the realm of technology infrastructure consolidation in both centralized and decentralized environments. The candidate should have experience with standardizing mobile technology and supporting daily operations in a dynamic environment with experience in telecommunications billing and tracking systems. The candidate must have experience developing Telecom standards, configuration testing, validation, administration, support, monitoring and maintenance for telecom infrastructure including the development of documentation and process improvements are required. The candidate will be expected to utilize industry standard best practices and methodologies and provide knowledge transfer to other staff through both direct communication and formal documentation. The Candidate should have experience with providing system High-Availability and the day to day support in a 24x7 365 environment is preferred. On call support will be required. An in person interview will be required before a final selection is made. The selected candidate may be required to complete a criminal background check. This position is budgeted for 1960 hours annually and adjusted according to start date. Please submit ONLY local candidates. Candidates selected to participate in the interview process should bring three (3) business references to an interview.   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 47339 while calling.   Other jobs in WI: De Pere (2), Green Bay (8), Kenosha (2), Madidson (1), Madison (36), Menomonee Falls (19), Milwaukee (59), Sun Prarie (1), Unknown (2), Waukesha (2), Project Management job openings in Madison, WI Jobs List Certified Project Manager III - 148718 Create date: 22-Sep-2025 Start Date :11/3/2025 End Date :06/30/2026 Submission Deadline :9/29/2025 at 4:00 PM CST. Client Info : DCF Note: * Onsite or remote: Candidates must be WI residents or willing to relocate to WI within 30 days of the start date. * This position is currently remote. H.... 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