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Executive Order 11246, Section 503 & VEVRAA EOE, including disability/vets
Microsoft Active Directory Customer Service Consultant
(Jobs in Madison, WI)
 
Requirement id 153549
Job title Consultant
Job location in Madison, WI
Skills required Operating Systems, Microsoft Active Directory, TroubleShooting Skills, Customer Service
Open Date 23-May-2025
Close Date
Job type Contract
Duration 12 Months
Compensation DOE
Status requirement ---
Job interview type ---
Apply
   Email Recruiter: coolsoft
Job Description Consultant: Operating Systems, Microsoft Active Directory, TroubleShooting Skills, Customer Service

Start Date :07/01/2025
End Date :06/30/2026

Submission Deadline :5/28/25 at 4:00 PM CST.

Client Info : UW - Madison

Note :

* Interview Process: First round via Teams, Second round On-site in Madison.

* Duration of the Contract: 6/30/2026 with potential for extension.

* Onsite or Remote: Candidate must be a CURRENT WI resident. No relocation allowed. This role is 100% On-site in Madison.

Description:

Position Summary:

This position reports directly to the IIT User Support Services Manager and will be working as part of the Surgery user support services team. The Desktop Computer consultant will be responsible for routine, first and second level technical troubleshooting, including determining solutions for more complex issues by leveraging documented procedures and ensuring a high
level of customer service to support mission activities of the institution through information. technology (IT).

Required Skills:

Knowledge of computer software, operating systems, hardware and networking is required
Experience with Microsoft Active Directory is required.
Hardware and software troubleshooting skills are required
Able to work in a team as well as independently
Experienced in providing professional and courteous customer service is required
Additional Skills
Excellent verbal and written communication skills is preferred
Three or more years relevant work experience with Windows 10/11 is preferred.
Two or more years relevant work experience with OSX is preferred.
Experience and knowledge of computer security is preferred.

Job Responsibilities:

• Completes installations, configurations, repairs, automations, and modifications of complex technology hardware, software, and associated components independently.

• Identifies, troubleshoots, resolves, and/or escalates more complex first and second level technical problems for various products and services under general supervision

• Receives and responds to inquiries and provides more complex technical information through various communication mediums according to established policies and procedures

• Documents inquiries and responses and recommends procedural improvements to unit leadership

Job Title in Contract: Desktop Support IV

Has 10 or more years of experience in desktop support. Familiar with a variety of the concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish
goals. Independently performs a variety of tasks. May lead and direct the work of others. A wide degree of creativity and latitude is expected
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 153549 while calling.
 
Other jobs in WI: De Pere (2), Green Bay (8), Kenosha (2), Madidson (1), Madison (36), Menomonee Falls (19), Milwaukee (59), Sun Prarie (1), Unknown (2), Waukesha (2),
Operating Systems job openings in Madison, WI
Jobs List

Desktop Support IV - 141660
Create date: 11-Apr-2025
Start date : 05/12/2025

End Date : 06/30/2025

Submission deadline : 4/18/2025 4:00:00 PM

Client Info : UW - Madison

Note:

* Interview Process: Multiple rounds of virtual interviews.

* Duration of the Contract: 6/30/2025 with potential for extension

* Onsite or Remo.... (This job is for - job Jobs in WI Madison Consultant - (in Madison, WI))

Desktop Support IV - 134975
Create date: 18-Sep-2024
No of Submissions : 2

Start date : 10/28/2024

End Date : 06/30/2025

Submission deadline : 9/25/24 at 4:00PM CST.

Client Info : UW - Madison

Note:

* Interview Process: First round via Teams, Second round On-site in Madison.

* Duration of the Contract: 6/30/2025 with .... (This job is for - job Jobs in WI Madison Consultant - (in Madison, WI))

Certified Project Manager III - 130534
Create date: 21-May-2024
* No of Portal Submissions: 1

Start date : 08/28/2023

End date : 06/30/2024

Submission deadline : 5/22 at 4:00 PM CST

Client info: DCF

INTERVIEW NOTES:

• Phone and web based interviews will be acceptable.
• However, an in--person interview may be required.
• Intervi.... (This job is for - job Jobs in WI Madison Manager - (in Madison, WI))

Desktop Support IV -125912
Create date: 04-Jan-2024
start date : 02/05/2024

End date : 06/30/2024

submission deadline :1/10/24 at 4:00PM CST.

client info : DOC

Note:

* Interview Process: Teams Video

* Contract Duration: 6/30/24 with possibility of extension

* Onsite or Remote: Candidate must be a CURRENT WI resident. No.... (This job is for - WorkstationsPeripherals Jobs in WI Madison Consultant - (in Madison, WI))

Systems Administrator 1 - WISCJP00016280
Create date: 07-Nov-2019
Start Date :11/25/2019
End Date :06/30/2020
Submission Deadline :Due to SCS 11/14/2019 by 8:00 a.m. CT

Client Info : UW Madison - Administrative Information Management Services (UW Madison - AIMS)

Description:

Provides systems and infrastructure support in a higher education environme.... (This job is for - job Jobs in WI Madison Administrator - (in Madison, WI))
 
 Operating Systems job openings in other states
Jobs List

NCDIT - Network/Telecom Specialist (759045)
Create date: 06-Mar-2025
Job Title: NCDIT - Network/Telecom Specialist / NG911 Administrative Specialist (759045)

Onsite

No of Submissions : 2

Start date : 03/10/2025

End Date : 06/30/2025

Submission deadline : 03/07/2025

Client Info : NCDIT

Note:

* Agency Interview Type: Either Webcam .... (This job is for - MS Excel Jobs in NC Raleigh Specialist - (in Raleigh, NC))

Transportation Technician 3 - 64003
Create date: 11-Feb-2025
No of Submissions: 3

Start Date :3/1/2025
End Date :09/01/2025

Submission Deadline :02/17/2025

Client Info : TN DOT

Description :

A senior level position that ensures safe and efficient traffic movement and monitors roadways including detecting, confirming, updating, .... (This job is for - job Jobs in TN Nashville Consultant - (in Nashville, TN))

Transportation Technician 3 - 63895
Create date: 16-Jan-2025
No of Submissions: 3

Start Date: 2/4/2025
End Date: 07/31/2025
Submission Deadline: 01/24/2025

Client info: TN DOT

Note:

* Position Location: On Site

* Candidate Must Be Local

Description:

A senior level position that ensures safe and efficient traffic movem.... (This job is for - job Jobs in TN Nashville Consultant - (in Nashville, TN))

NETWORK OPERATIONS CENTER TECHNICIAN - 11277-1
Create date: 10-Jul-2024
Candidate Submission Limit Per Supplier: 2

Start date : 7/29/24

Submission deadline : 7/18/2024

Client Info : Clemson University

Note :

Q) INTERVIEW PROCESS (WHO WILL CONDUCT I/V, PHONE OR IN-PERSON, HOW MANY ROUNDS OF I/VS)?

A) PHONE OR ZOOM (MAY USE IN PERSON FOR FINAL)

job Jobs in SC ANDERSON TechLead - (in Anderson, SC))

NCDIT - Network/Telecom Specialist- Tier I (735872)
Create date: 06-May-2024
Onsite

No of Submissions : 2

start date :05/06/2024

End date :06/28/2024

submission deadline : 05/10/2024

client info :NCDIT

Description :

The E911 NMAC Network Operations Center (NOC) Engineers will monitor the AT&T Esinet (.... (This job is for - Antivirus Cisco Jobs in NC Raleigh Specialist - (in Raleigh, NC))
 
 Operating Systems job openings in WI
Jobs List

Application Packaging/SCCM Requirement - J-10-989-710
Create date: 23-Mar-2015
also have an urgent Application Packaging/SCCM requirement. . Primary skillsets needed would be

* Application Packaging
* Operating Systems Deployment
* PowerShell Scripting
* SCCM (This job is for - SCCM Jobs in WI MILWAUKEE Analyst - (in Milwaukee, WI))

FISVJP00007709 - Applications Specialist
Create date: 23-Apr-2013
** Only W2 Employee - No Subcontracting

** Can submit only Green Card and Citizens

** Can submit at higher rate

*** Over Time is paid at 1.420 times
OT - Extra Hours on Weekdays and Saturdays

*** Double Time is paid at 2.0 times
DT - Hours worked on Sundays

Position Purpose:
IIS Jobs in WI Brookfield Specialist - (in Brookfield, WI))
(Consultant: Operating Systems, Microsoft Active Directory, TroubleShooting Skills, Customer Service in Madison, WI)
     
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