SCCM Customer Service Skills Problem Solving Skills Windows 10 Troubleshooting Anal   Requirement id 96772 Job title Analyst Job location in Columbus, OH Skills required SCCM, Desktop Support, Excellent Oral And Written Communication Skills, Customer Service Skills Problem Solving Open Date 22-Aug-2019 Close Date Job type Contract Duration 3 Months Compensation DOE Status requirement --- Job interview type --- Apply    Email Recruiter: coolsoft Job Description Analyst: SCCM, Desktop Support, Excellent Oral And Written Communication Skills, Customer Service Skills Problem Solving Start Date : 9/9/2019 End Date : 12/31/2019 Submission Dead Line : Will close to submissions: Wednesday 8/28/2019 at 10:00am EST Client Info : Data Center Description : SUMMARY The Franklin County Data Center is seeking a Senior Service Desk contractor to coordinate installation of hardware and software and perform PC refreshes and deployments. The primary role is to migrate computers to Windows 10. ESSENTIAL DUTIES AND RESPONSIBILITIES Include the following, other duties may be assigned. ? Coordinates installation of hardware and software, and implementation of procedure changes. ? Performs PC Packaging and deployment, Refresh [Packaging, Deploy, Inventory, Content Migration and User Orientation]. ? Provides support with advance experience in Microsoft desktop operation systems and Office Automation tools [Office Professional, Word/Excel/PowerPoint/Access, Project, Visio, Internet Explorer, etc.] ? Acts as escalation point for solving, or assist in solving, non-routine or complex software, hardware, mobile devices and O/S, and procedure problems. ? Confers with staff, computer users, supervisors, and managers to determine requirements for new or modified software and hardware. ? Creates documentation on best practices for technical support as well as resolving commonly known technical issues. ? Writes technical recommendations for review. ? Other duties as assigned. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ? Advanced technical background with at least five years of service desk and desktop support. ? At least two years of experience with Microsoft System Center Configuration Manager (SCCM) for PC deployments. ? At least two years of experience with Microsoft Operating Systems – Windows 10 required: software installations and troubleshooting. ? Demonstrated problem solving and attention to detail skills. ? Excellent written and verbal communication skills. ? Superior customer service skills. EDUCATION and/or EXPERIENCE ? Minimum of five years of desktop experience. ? Experience configuring and managing Microsoft System Center Configuration Manager (SCCM) for PC deployments. The Screening Process: ? At least one onsite technical screening with the IT Service Manager. This may include a technical assessment.   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 96772 while calling.   Other jobs in OH: Cincinnati (1), Cleveland (1), Columbus (233), Dublin (8), Solon (2), SCCM job openings in Columbus, OH Jobs List DPS - Service Desk 3 (722272) Create date: 06-Oct-2023 start date :10/30/2023 End date :06/30/2024 submission deadline :10/11/2023 client info :DPS Description : This position will function as a highly skilled Service Support Specialist with specific responsibilities that include: 1. Under.... 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