SCOM XenApp Active Directory UC4 Application Manager Citrix VDI Analyst (Jobs in   Requirement id 64383 Job title Analyst Job location in Louisville, KY Skills required Customer Service Skills, Interpersonal Skills, SCOM, XenApp Active Directory UC4 Application Open Date 26-Sep-2017 Close Date Job type Not specified Duration 6 Months Compensation DOE Status requirement --- Job interview type Phone Screen and Face to Face interview Apply    Email Recruiter: coolsoft Job Description Analyst: Customer Service Skills, Interpersonal Skills, SCOM, XenApp Active Directory UC4 Application Start Date : 10/05/2017 Submission Deadline : FRIDAY, SEPTEMBER 29,2017 at 5:00PM E.S.T. Description : Assignment Description/Previous Experience: • Previous experience with, and able to demonstrate, necessary soft phone skills, interpersonal skills, and customer service skills. • Using soft phone skills and technical aptitude to provide daily telephone technical support to all clients who experience technical issues while using the various technologies within the LG&E-KU infrastructure environment. • Working the agreed upon work schedule and attendance is important for this position. • Identify, and with assistance, diagnose and resolve incidents. With assistance, coordinate restoration of services with other IT support personnel. • Monitor the health of LG&E-KU infrastructure, applications, and data center facilities to identify the impact of IT services on the various business units. With assistance of senior personnel, take corrective action to address alerts and resolve technical issues. • In addition to providing daily telephone technical support, contractor must monitor databases, and server alerts, etc., by utilizing various monitoring tools (Site Scan, SCOM, and UC4, etc.). • Basic understanding of user accounts in Active Directory including Outlook e-mail, network resources, Active Directory Groups, and access to network shared folders. • Previous experience with and ability to utilize XenMobile MDM tools to support Android and iOS devices. • Previous experience with and basic understanding of Citrix VDI and Thin Clients • With assistance, researches and provides solutions for known problems. Understands documentation for procedures internal to the department. • Has previous experience using an incident tracking application and for this position will utilize an incident tracking application: recording, maintaining, and with assistance resolving client incidents according to service level agreement. • Performs other duties as assigned.   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 64383 while calling.   Other jobs in KY: Cynthiana (1), Louisville (4), Remote (2), Unknown (17), Customer Service Skills job openings in Louisville, KY Jobs List Technology Support Center Analyst - RFQ 026772-9152 Create date: 23-May-2018 Start Date :06/08/2018 End Date :05/01/2019 Submission Deadline :Friday June 1, 2018 at 5:00 PM E.S.T. Description : Candidates should have 1-2 years experience in each of the following and will do this work during the assignment: • Soft phone skills, interpersonal skills, and custome.... (This job is for - job Jobs in KY Louisville Analyst - (in Louisville, KY)) Technology Support Center Analyst - RFQ 026772-5718 Create date: 03-Jan-2018 Start Date : 01/16/2018 Submission Dead Line : NO LATER THAN WEDNESDAY, JANUARY 10, 2018 at 5:00 PM E.S.T. Description : Technology Support Center Contractor Job Description • Demonstrates necessary soft phone skills, interpersona.... (This job is for - SCOM Jobs in KY Louisville Analyst - (in Louisville, KY))    Customer Service Skills job openings in other states Jobs List NCDIT - System Administrator- Mid Level (761394) Create date: 10-Apr-2025 Start date : 04/21/2025 End Date : 06/30/2025 Submission deadline : 04/16/2025 Client Info : NCDIT Note: * Agency Interview Type : Either Webcam Interview or In Person * Onsite Description : Support customers using good customer service skills including the abi.... 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