SMTP ITIL IT Architecture Web Technology HTML JavaScript CGI CSS XMLXSLT Etc. Admin   Requirement id 151117 Job title Administrator Job location in Raleigh, NC Skills required Service Now Expertise, WEB Application, SMTP, ITIL IT Architecture Web Technology HTML Open Date 03-Jan-2025 Close Date Job type Contract Duration 13 Months Compensation DOE Status requirement --- Job interview type --- Apply    Email Recruiter: coolsoft Job Description Administrator: Service Now Expertise, WEB Application, SMTP, ITIL IT Architecture Web Technology HTML No of Submissions : 2 Start date : 01/13/2025 End Date : 02/06/2026 Submission deadline : 01/09/2025 Client Info : NCDOT Note: * Agency Interview Type : Either Webcam Interview or In Person * Remote Description : ***The candidate must come in to pick up his or her equipment on the first day at own expense. A candidate or a vendor representative must come in to drop off his or her equipment on the last day a town expense. ***There will be times when this position will be required for on-site meetings in the Raleigh area, but most of the work will be remote. The candidate will need to reside in North Carolina, preferably within commuting distance to Raleigh. The ideal candidate will have proven implementation experience, a background in the IT Infrastructure Library (ITIL) business process, and working knowledge of IT operations. Past work experience with industry leading providers of help desk, IT service management, asset management, network and systems management or similar technologies a definite plus. The system administrators will perform fundamental administration and configuration tasks in the ServiceNow instance including, but not limited to, standard configuration, user administration, security, workflow, date management, and integrations. This role will manage the ServiceNow release cycle three times per year and is dedicated to working directly with ServiceNow application. Responsibilities • Personalize and create forms and fields • Create new applications, modules, and tables • Activate a plug-in • Build reports, gauges, and homepages • Set up Service Level Agreements (SLAs) and monitor SLA workflows • Create and track Service Catalog requests, and items with variables • Create, monitor, modify, and publish Service Catalog workflows with approvals • Follow the notification process back to the Business Rule • Import data into the instance • Create and use update sets to facilitate moving customizations between your instances • Search, populate, and customize the Knowledge Base • Create an Access Control Rule (ACL) • Create global controls for attachments and cookies • Custom scripting • Build third party software integrations • Answering "how to" technical and application configuration questions • Aiding in translating business requirements into technical requirements • Facilitating roll out of new applications and modules • Manage the ServiceNow system upgrades that occur three times per year • Assisting in troubleshooting patch / release management issues The ideal candidate is a college graduate with Computer Science or similar technical degree (or is working towards such a degree) and would have a minimum of 1-2 years of experience with: • Web Technologies (XML, HTML, JAVA Script, AJAX, CSS, HTTP, etc.) • Web applications, networks, protocols and email (SMTP, POP3) • Basic understanding of ITIL v3 methodologies • Understanding of enterprise IT architecture • Working knowledge of relational databases • Experience with database manipulation via a programming language Experience in these areas is a plus: • LDAP directories, such as: Active Directory, eDirectory, OpenLDAP. • Single Sign-on using: Digested Token, SAML 1.1, SAML 2.0. Web Services integrations.   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 151117 while calling.   Other jobs in NC: Chapel Hill (2), Charlotte (58), Dix Campus (1), Greensboro (3), Morrisville (2), North Charlotte (2), Raleigh (96), St Raleigh (2), Winston Salem (3), Service Now Expertise job openings in Raleigh, NC Jobs List NCDOT - Technical Specialist- Junior (757076) Create date: 11-Feb-2025 No of Submissions : 2 Start date : 03/03/2025 End Date : 03/01/2026 Submission deadline : 02/17/2025 Client Info : NCDOT Note: * Agency Interview Type : In Person Only * Remote Description : ***The candidate must come in to pick up his or her equipme.... (This job is for - job Jobs in NC Raleigh Specialist - (in Raleigh, NC)) NCDIT - Technical Specialist - High (617639) Create date: 12-Dec-2019 Start Date :12/16/2019 End Date :10/22/2020 Submission Deadline :12/13/2019 Client Info : NCDIT Description : The Enterprise Applications Division has the responsibility to manage the ServiceNow platform in support of 10 agencies/organizations that leverage DITs instance. .... (This job is for - ITSM Jobs in NC Raleigh Specialist - (in Raleigh, NC)) NCDOT - Technical Specialist - Senior - High (616506) Create date: 09-Dec-2019 Start Date :12/16/2019 End Date :12/15/2020 Submission Deadline :12/10/2019 Client Info: NCDIT Description : The Enterprise Applications Division has the responsibility to manage the ServiceNow platform in support of 10 agencies/organizations that leverage DITs instance. An upg.... (This job is for - ITSM Jobs in NC Raleigh Specialist - (in Raleigh, NC)) NCDIT - Technical Specialist - Senior - High (608125) Create date: 07-Oct-2019 start date:10/2/2019 End date:10/01/2020 submission deadline:10/9/2019 client info : NCDIT Description: The Enterprise Applications Division has the responsibility to manage the Service Now platform in support of 10 agencies/organizations that leverage.... (This job is for - job Jobs in NC Raleigh Specialist - (in Raleigh, NC)) NCDOT - Specialist- Expert (586597) Create date: 31-Jan-2019 Start Date :05/26/2017 End Date :12/31/2017 Submission Deadline :05/22/2017 Client Info :NCDOT Note: TRAVEL REQUIRED Description : The NCDIT-Transportation is seeking an Expert Specialist resource for a 12-month engagement to work with the Client Services Team. Cli.... (This job is for - job Jobs in NC Raleigh Expert - (in Raleigh, NC))    Service Now Expertise job openings in other states Jobs List Texas Cooperative Contract For ServiceNow - 110.7-24-101 Create date: 12-Dec-2024 No of Submissions: 1 Start Date: 1/13/2025 (Approx Start date) Submission Deadline: 12/19/2024 02:00 PM CT Client: Management & Budget, Office of Description: State Procurement Office intends on joining the State of Texas contract with Carahsoft Technology Corporation to purchase Service .... (This job is for - Jobs in ND Bismarck Consultant - (in Bismarck, ND)) DECAL Help Desk Support Specialist 1 (742316) Create date: 19-Jul-2024 No of Submissions :2 Start date :8/19/2024 End Date :08/01/2025 Submission deadline :07/24/2024 Client Info :DECAL-IT Note: * Onsite * Agency Interview Type:In Person Only Description : Key Responsibilities: - Triage and Manage Incident.... (This job is for - Jobs in GA Atlanta Specialist - (in Atlanta, GA)) Technical Architect II Consultant Create date: 17-Jun-2022 start date:7/18/2022 submission deadline:Tuesday, 7/05/22, 12:00 PM Note: * This position can now be 100% remote for the right candidate. * This position can be 100% remote. * Preference: local candidates. * Understand software/hardware asset management * Experience with.... (This job is for - job Jobs in WI Madison Consultant - (in Madison, WI)) SOW ServiceNow HR Legal Modules Project 76923 - NSP Create date: 22-Oct-2020 start date:11/9/2020 submission deadline: Monday, November 2, 2020 by 2pm CST client info : Human Services Description: Scope of Work & Deliverables In Scope Items included for Human Resources • Service Nows HR Servic.... (This job is for - job Jobs in TN Nashville Consultant - (in Nashville, TN)) SOW Automic WLA Batch Support Project_NSP - 74241 Create date: 28-Aug-2020 start date:9/14/2020 submission deadline: Wednesday September 9th by 2pm CST client info : Human Services Description: 1. Supporting a 24/7/365 batch environment using the CA Automic Workload Batch Scheduler 2. Escalation of incidences usi.... (This job is for - Jobs in TN Nashville Consultant - (in Nashville, TN))     (Administrator: Service Now Expertise, WEB Application, SMTP, ITIL IT Architecture Web Technology HTML in Raleigh, NC)

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