SOW Consultant (Jobs in Whitsett, NC)   Requirement id 98904 Job title Consultant Job location in Whitsett, NC Skills required Communication Skills, SOW, Server Support Experience, Open Date 11-Oct-2019 Close Date Job type Contract to Hire Duration 7 Months Compensation DOE Status requirement --- Job interview type --- Apply    Email Recruiter: coolsoft Job Description Consultant: Communication Skills, SOW, Server Support Experience, Description: SHIFT HOURS: 8pm - 5am ET onsite in the NC Data Center - All production hardware, night shift AMEX is a transactional customer, so they want quick support with Dell hardware issues. - Must have specific and significant experience supporting Dell PowerEdge Servers-Rack Servers - mostly Generation 14 servers - 640, 740, 840, 940 - Assist with troubleshooting issues for servers - Troubleshooting and resolving any HW issues that come up during the power on/base configuration/firmware-bios updates of the system. This would include making the calls or notification to Dell Support, opening the SRs either online or on the phone, requesting/installing the replacement parts. This would allow us hand over the system in a 100% working state for the customer to implement their OS and applications. - Perform the required troubleshooting of server issues when new support cases are opened with Dell Support. - Parts replacement on existing Dell Servers this would include, all serviceable parts in a server, Hard drive/SSD , power supplies, I/O cards, BOSS, Motherboard, etc. - Upon receipt of new servers at data centers, do physical system power on and base configuration of the iDRAC. - For regular servers, non-Nutanix systems, this would include installing the latest qualified HW Firmware and BIOS and hard drive firmware. - Replacing, retention and processing of failed hard drives/SSDs from the Dell Servers. - Establish regular monthly cadence meetings with Dell Sales and pre-sales teams to ensure SOW and customer expectations are being met. - Hours are from 8PM to 5AM (M-F)   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 98904 while calling.   Other jobs in NC: Chapel Hill (2), Charlotte (58), Dix Campus (1), Greensboro (3), Morrisville (2), North Charlotte (2), Raleigh (96), St Raleigh (2), Winston Salem (3),    Communication Skills job openings in other states Jobs List Web Brand Refresh -426-2025 Create date: 28-Mar-2025 Start date : 5/19/2025 Submission deadline : 04/27/2025 11:59 PM CT Client Info : University of North Dakota (UND) Description : * The University of North Dakota is soliciting proposals for a Web Brand Refresh. If you have any questions, please use this events Q&A Board by April 20, 2025. (This job is for - Analytical Skills Jobs in ND GrandForks Consultant - (in Grand Forks, ND)) Cloud Architect - 140999 Create date: 19-Mar-2025 Start date : 03/03/2025 End Date : 1 Years from projected start date Submission deadline : 3/26/2025 10:00:00 AM Client Info : CEPI Note: * Interviews: Virtual Interview via MS Teams video. 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