SIP Analyst (Jobs in Milwaukee, WI)   Requirement id 158940 Job title Analyst Job location in Milwaukee, WI Skills required Avaya Administrator, SIP, Migration Projects, Open Date 21-Aug-2026 Close Date Job type Contract Duration 5 Months Compensation DOE Status requirement --- Job interview type --- Apply    Email Recruiter: coolsoft Job Description Analyst: Avaya Administrator, SIP, Migration Projects, Start date :9/14/2026 End Date :5 Months from projected start date Submission deadline :8/28 at 4 pm CST. Client Info : Milwaukee County Note: * Interview Process: Microsoft Teams & In person * Duration of contract: 5 months * Onsite or Remote? Must be a WI Resident. No relocation is allowed. Hybrid Role. Description: Telecommunications Analyst III Top Skills: • Communication Skills: o Read, write and comprehend simple instructions, reports, short correspondence and memos. o Speak effectively before both internal and/or external groups. o Read, analyze, and interpret safety rules, operating/maintenance instructions and procedure manuals, scientific/technical journals and procedures, government regulations, financial and legal documents. o Prepare and/or present written communications that pertain to controversial and complex topics. o Ability to document training materials that are easier to use by end users. • Decision Making Skills: o Makes decisions of responsibility involving evaluation of information; decisions may require development or application of alternative precidents. o Makes decisions of responsibility and final results that affect more than one department or a department with multiple units; substantial analysis is required, and many factures must be weight before a decision can be reached. • Complexity, Judgement and Problem Solving: o Understand and follow instructions. o Execute decisions within limits of standard policy and procedures o Interpret and adapt to established practices and procedures using independent judgement to meet situations to which application are not clearly defined. o Strong multi-tasking skills. • Experience as an Enterprise voice and unified communications platform administrator (Avaya). • Demonstrated experience with SIP trunking, SBCs, dial plans, call routing, and E911 Administration. • Eliciting business requirements and implementing a modern solution that aligns with Countywide IT objectives. • Contact Center and IVR design, implementation, and support. • Experience planning and executing voice modernization or migration projects. • Ability to learn new technologies namely Microsoft Teams Voice. • Avaya Certified Integration Specialist (ACIS), Avaya Implementation Professional Specialist (AIPS), Avaya Certified Specialist (ACSS), Avaya Support Professional Specialist (ASPS) Years of Experience: 3-5 years of experience. Nice to Have Skills: - Experience with Microsoft Teams Voice - Experience with Landis Contact Center - Implementation experience - ITIL Certification The Telecommunications Analyst III is responsible for analyzing what is currently in Milwaukee Countys Avaya system and translating that into administration, installation and configuration of the Countys enterprise transition to Microsoft Teams Voice. This includes Microsoft Teams Voice, SIP services, IVR/Contact center technologies and related call-flow applications. This role ensures stable system performance, troubleshooting and configuration. Additionally, this role will lead and manage all aspects of deploying, enhancing and supporting the Countys enterprise Microsoft Teams Voice and contact center ecosystem. This position provides hands-on technical leadership that requires collaboration with departmental leaders, business unit stakeholders, contact center managers, and the broader IMSD team to define functional requirements and deliver capabilities that meet present and future communications needs. - Job Duty: Using best practice system analysis techniques and procedures to determine VOIP/Teleconference functional specifications o Descriptive: Consult with users, to deter   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 158940 while calling.   Other jobs in WI: De Pere (2), Green Bay (8), Kenosha (2), Madidson (1), Madison (36), Menomonee Falls (19), Milwaukee (59), Sun Prarie (1), Unknown (2), Waukesha (2), Avaya Administrator job openings in Milwaukee, WI Jobs List Systems Architect III - 92164 - SP Create date: 09-Sep-2021 start date:9/20/2021 End date:12/31/2021 submission deadline:9/13 at 4PM CST. client info : Milwaukee County Note: * Interview Process: Microsoft Teams * Local candidates or willing to relocate at the candidates expense. * On call time will not be paid for this position. <.... 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