ServiceNow Business Analyst ITIL Framework Lean Six Sigma Methodology Analyst (Jo   Requirement id 93194 Job title Analyst Job location in Waltham, MA Skills required ServiceNow, Business Analyst, Agile Environment, ITIL Framework Lean Six Sigma Methodolog Open Date 31-May-2019 Close Date Job type Contract Duration 9 Months Compensation DOE Status requirement --- Job interview type --- Apply    Email Recruiter: coolsoft Job Description Analyst: ServiceNow, Business Analyst, Agile Environment, ITIL Framework Lean Six Sigma Methodolog Description: Our client is a Large Tech Company focused in the Energy/Utilities Industry that is looking for a ServiceNow Business Analyst to work in Waltham, MA for a 6+ month contract position. Job Purpose: Working with the Platform Architect to provide demonstration of solution functionality and capability to key business stakeholders (proofs of value). Based on business demand work with key stakeholders to establish high-level requirements, benefit case and delivery costs estimates. Investigation business situations, by identifying and evaluating options for processes & systems improvement and ensuring there is a robust business value proposition for change. In the context of the broader business change, define the supporting system and process requirements for development on information systems. Key Accountabilities: - Investigates work to determine business requirements and specify business processes, through improvements in information systems, information management, practices, procedures and organization change. Conducts investigations for strategy studies, business requirements and feasibility studies. - Produce key analysis deliverables for project such as the investment proposal, business functional and non-functional requirements, high-level options analysis and feasibility assessment. - Investigate business situations to identify need / value proposition to be addressed. - Challenge & Analyze Requirements – Validate business value, organize, specify and model the requirements to ensure they are complete and unambiguous. - Specify, Validate and Verify Requirements – Document the requirements in a format that can be shared with stakeholders. Ensure the requirements map to the real business need, are approved by the relevant stakeholders. - Understands business needs and requirements, interprets them into how they can best be configured within the ServiceNow platform. Ensuring requirements are documented and structured with the AGILE framework (Themes, Epics, Enhancements, Stories and Defects). Knowledge & Experience Required: - Good Leadership skills and a proven record of ability to influence business or IS colleagues. - Experience of undertaking roles in which analytical thinking is applied to produce business improvements within a challenging and complex environment - Knowledge and experience of delivery change through the software delivery lifecycle. - Experience of working in large complex organization and managing interfaces across multiple units with IS and the business. - Knowledge of ServiceNow platform and experience defining ServiceNow change is essential. - Knowledge and experience of the Agile delivery and working as part of Scrum team desirable - Knowledge of ITSM and ITIL framework desirable. - Knowledge and experience of utilizing LEAN methodology desirable Job Dimensions: - Takes ownership for delivery of analysis deliverables for medium and some large sized projects - No direct reports Key Interfaces: - Business Users - IS Business Consultants - Solution Architects - Project Manager - Demand manager - Agile development team - Scrum master - Partner resources - IS Procurement, IS Finance, IS Service Delivery Required Skills: Bachelors Degree in Computer Science or a related field 1-3+ years of professional experience working on ServiceNow projects 2-5+ years of professional experience as a Business Analyst Experience working within an Agile environment Desired Skills (not required but candidate will have exposure to these skills in this role): Experience working within the Energy/Utilities industry Additional Requirements: Must be able to pass a background check a   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 93194 while calling.   Other jobs in MA: Boston (103), Burlington (1), Cambridge (1), Canton (3), Chelsea (9), Franklin (1), Lexington (2), Malden (10), Marlborough (2), Maynard (2), Newton (1), Quincy (6), Sharon (1), Waltham (1), Welesley (1), Wellesley (6), Westborough (1), Westbourough (1), ServiceNow job openings in Waltham, MA Jobs List Service Now Architect - 37941 Create date: 28-Aug-2018 Job Description Reporting to the ServiceNow lead architect you will lead the support and delivery on the Enterprise wide ServiceNow platform, developing and ensuring compliance to architectural policies in the delivery of foundational and business driven enhancements and technically lead the growth and adoption of the strategic platform .... (This job is for - ServiceNowOracle Jobs in MA Waltham Architect - (in Waltham, MA))    ServiceNow job openings in other states Jobs List NCDIT - Technical Specialist- Senior (759656) Create date: 13-Mar-2025 Hybrid No of Submissions : 2 Start date : 03/24/2025 End Date : 06/30/2025 Submission deadline : 03/14/2025 Client Info : NCDIT Note: * Agency Interview Type: Webcam Interview Only * Typical Experience: 60-84 months Description : Must-Haves.... (This job is for - ServiceNow Jobs in NC Raleigh Specialist - (in Raleigh, NC)) NCDIT - Specialist- Junior (757198) Create date: 20-Feb-2025 Remote No of Submissions : 2 Start date : 02/10/2025 End Date : 06/30/2025 Submission deadline : 02/21/2025 Client Info : NCDIT Note: * Agency Interview Type: Either Webcam Interview or In Person Description : **This is a remote position. T.... (This job is for - ServiceNow Jobs in NC Raleigh Specialist - (in Raleigh, NC)) GDOT Junior QA Consultant (758020) Create date: 18-Feb-2025 Hybrid No of Submissions : 2 Start date : 03/24/2025 End Date : 06/30/2025 Submission deadline : 03/04/2025 Client Info : GDOT - IT App Note: * Agency Interview Type: Either Web Cam or In Person Description : Under broad supervision, the QA Tester/Ana.... (This job is for - ServiceNow GitHub Jobs in GA Atlanta Consultant - (in Atlanta, GA)) Software Architect - Advanced-11538-1 Create date: 03-Feb-2025 No of Submissions : 2 Start date : 01 Mar 2025 Submission deadline : 2/10/2025 Client Info : Department of Motor Vehicles Note: Q) INTERVIEW PROCESS (who will conduct i/v, phone, or in-person, how many rounds of i/vs)? A) Phone or in-person. Final interview will be in person. ServiceNow ITIL Jobs in SC BLYTHEWOOD Architect - (in Blythewood, SC)) DOC - SA1 A4 SC1 (744912) Create date: 30-Jan-2025 Start date : 09/16/2024 End Date : 06/30/2025 Submission deadline : 02/04/2025 Client Info : DOC Note: * System Administrator SA1 A4 SC1 Description : ***This requisition requires an in-person interview at the work site (DOC Central Office, 1920 Technology Parkway, Mechan.... (This job is for - ServiceNow Troubleshooting Jobs in PA CumberlandCounty Consultant - (in Cumberland County, PA))    ServiceNow job openings in MA Jobs List ITS63 DOT IT Service Desk Project Manager 001 -SP Create date: 01-Feb-2021 Bid Number: BD-21-1030-0P100-0P110-58202 Note: RTR form must be submitted. Note: Online Submission Note: hourly rate: $96 to $120 Note: Total number of positions sought: 1 Note: Maximum number of resumes per ITS63 Vendor: 2 Submission Deadline: 2/8/2021 04:00 PM EST Start Date: 2/18/2021 E.... (This job is for - ServiceNow Jobs in MA Boston Manager - (in Boston, MA)) ITS63 FY20 DOT ServiceNow System Developer 001 -SP Create date: 05-Feb-2020 Bid Number: BD-20-1030-0P100-0P110-48242 Note: Online Submission Interview: Initial contact by phone, interview may be in person hourly rate: $85 to $110 Note: RTR form must be submitted. Note: Total number of positions sought: 1 Note: Maximum number of resumes per ITS63 Vendor: 2 Submission Dea.... (This job is for - ServiceNow Jobs in MA Boston Developer - (in Boston, MA)) ITS63 FY19 DOT ServiceNow System Developer 006(Repost-5) -SP Create date: 12-Apr-2019 Bid Number: BD-19-1030-0P100-0P110-38170 Note: RTR form must be submitted. Note: Maximum number of resumes per ITS63 Vendor: 2 Submission Deadline: 4/19/2019 4:00 PM EST Start Date: 4/29/2019 End Date: 10/28/2019 Client: Department of Transportation Description: Summary Posi.... (This job is for - ServiceNow Jobs in MA Boston Developer - (in Boston, MA)) ITS63 FY19 DOT ServiceNow Developer 002 Re-Post -SP Create date: 05-Dec-2018 Bid Number: BD-19-1030-0P100-0P110-33665 Note: Maximum number of resumes per ITS63 Vendor: 2 Submission Deadline: 12/11/2018 04:00:00 PM EST Start Date: 12/21/2018 End Date: 6/20/2019 Client: Department of Transportation Description: ServiceNow System Developer/Admin Summary ServiceNow HTML CSS JavaScript Web Services Jobs in MA Boston Developer - (in Boston, MA)) ITS63 DOT ServiceNow Developer 001 -SP Create date: 12-Nov-2018 Note: Total number of positions sought: _1_ BID SOLICITATION NUMBER: BD-19-1030-0P100-0P110-33066 Submission Deadline: 11/16/2018 04:00:00 PM Start Date: 11/26/2018 End Date: 5/25/2019 Client: Department of Transportation Description: General Requirements: CORI requirements: _.... (This job is for - ServiceNow JavaScript Jobs in MA Boston Developer - (in Boston, MA)) (Analyst: ServiceNow, Business Analyst, Agile Environment, ITIL Framework Lean Six Sigma Methodolog in Waltham, MA)

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