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Executive Order 11246, Section 503 & VEVRAA EOE, including disability/vets
ServiceNow ITIL Architect
(Jobs in BLYTHEWOOD, SC)
 
Requirement id 151610
Job title Architect
Job location in Blythewood, SC
Skills required ServiceNow, ITIL, Configuration Management Database (CMDB),
Open Date 03-Feb-2025
Close Date
Job type Contract
Duration 12 Months
Compensation DOE
Status requirement ---
Job interview type ---
Apply
   Email Recruiter: coolsoft
Job Description Architect: ServiceNow, ITIL, Configuration Management Database (CMDB),

No of Submissions : 2

Start date : 01 Mar 2025

Submission deadline : 2/10/2025

Client Info : Department of Motor Vehicles

Note:

Q) INTERVIEW PROCESS (who will conduct i/v, phone, or in-person, how many rounds of i/vs)?

A) Phone or in-person. Final interview will be in person.
Interviewers will be:
Director of IT Operation and Configuration Manager

Q) SCHEDULE INTERVIEW: How soon can you schedule an interview (date / times)?

A) ASAP after posting closes and resumes are received and reviewed


Description :

Please note the selected candidate needs to be flexible with their schedule and able to report to the office for trainings, etc.
Training could be onsite for 2-3 weeks and then remote for a week and then back onsite, etc.
Please do not submit candidates who cannot meet this type of schedule.

SCOPE OF THE PROJECT:
Working with an implementation vendor and under limited supervision the contractor will design, develop, test, configure, implement, and provide top-level support for the ServiceNow platform used by ITSM, ITAM, and SPM stakeholders in the Department of Motor Vehicles. The contractor will research third party/cloud solutions to ensure successful integration of the technology and providing knowledge transfer to team members. They will be deep application and technology skillset subject matter experts. The contractor plays a critical role in mentoring/teaching Software Engineers and Associate Software Engineers to ensure we are growing future talent.

DAILY DUTIES / RESPONSIBILITIES:
- Create, maintain, and enhance forms, workflows, cloud integration and third-party integrations to the ServiceNow platform. Including automation and/or additional self-service features and functions.
- Incorporate ServiceNow capabilities to create a unified framework for multi-cloud resource provisioning and governance.
- Utilize ServiceNow toolset to enhance workflow for process automation.
- Support the overall incident, problem, change management, asset management, project management, and security processes as needed.
- Onboard additional departments and expansion of IT Self-Service Portal functionality.
- Monitor the overall platform health to proactively identify possible areas of concern, establish and perform regular maintenance tasks.
- Work with end users to investigate, troubleshoot, and resolve issues.

REQUIRED SKILLS (RANK IN ORDER OF IMPORTANCE):
-Strong knowledge and experience (2+ years) managing/developing/administering a large scale ServiceNow environment
-ITSM and ITIL concepts and Framework
- CMDB
-ITAM
-SPM
-Must be able to work both independently and in a team environment

PREFERRED SKILLS (RANK IN ORDER OF IMPORTANCE):
-Ability to communicate and gather technical requirements from customers.
-Ability to maintain positive working relationships with staff, users, management, vendors, and other officials

REQUIRED EDUCATION:
A bachelors degree in communications, business administration, computer science, management information science, or a related field, and two years of hands-on experience with implementing Information Technology Infrastructure Library (ITIL), or an associate degree in communications, business administration, computer science, management information science or a related field and four years of hands-on experience with implementing ITIL.

REQUIRED CERTIFICATIONS:
ServiceNow Certified System Administrator, Certified Implementation Specialist, or
related certifications
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 151610 while calling.
 
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We should submit only GC,GC - EAD, L2-EAD,H4-EAD and Citizens



Job Description :



Contract length: 6 month contract

Roles: Service now developer

BR: 125 max

Location: Greenville, SC



Net Hire/Backf.... (This job is for - ServiceNow Java JavaScript Jobs in SC Greenville Developer - (in Greenville, SC))
(Architect: ServiceNow, ITIL, Configuration Management Database (CMDB), in Blythewood, SC)
     
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