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Executive Order 11246, Section 503 & VEVRAA EOE, including disability/vets
SharePoint MS Office Customer Service Skills TroubleShooting Skills Consultant
(J
 
Requirement id 151378
Job title Consultant
Job location in Salem, VA
Skills required SHARE POINT, MS Office, Office 365, Customer Service Skills TroubleShooting
Open Date 21-Jan-2025
Close Date
Job type Contract
Duration 5 Months
Compensation DOE
Status requirement ---
Job interview type ---
Apply
   Email Recruiter: coolsoft
Job Description Consultant: SHARE POINT, MS Office, Office 365, Customer Service Skills TroubleShooting

No of Submissions : 1

Start date : 01/27/2025

End Date : 06/30/2025

Submission deadline : 1/24/2025

Client Info : VDOT

Note:

* Agency Interview Type : In Person Only

* Onsite

Description :

*candidates local to the Roanoke/Salem, VA area required
*candidate will be required to work ONSITE daily M-F 8-5pm, NO exceptions, working with end users within the assigned district
*the contract to be extended annually beyond June 30, 2025, likely for 6-12+ months
*MUST possess a valid drivers license and have a clear driving history - will drive state vehicle

Position will primarily focus working with field staff with new technology and support of devices. Work with staff to be innovative with technology to perform daily job functions.

Extensive skill in the use of Microsoft Desktop products including but not limited to Windows, SharePoint, MS Office Suite and MS Teams. Skill in troubleshooting tools and managing and administering desktop and laptop computers as well as wireless devices. Ability to communicate effectively verbally and in writing with individuals and groups. Experience working with help request tracking and reporting tools. Strong Customer Service skills that include a “customer first” attitude. Position is responsible for agency-specific end user support throughout Salem District VDOT. Provides troubleshooting, problem management and escalation of issues to resolve and communicate resolution to customer concerns in a timely manner. Troubleshoot hardware and software issues.
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 151378 while calling.
 
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(Consultant: SHARE POINT, MS Office, Office 365, Customer Service Skills TroubleShooting in Salem, VA)
     
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