Stakeholders IT Governance Communication Analyst (Jobs in Hermitage, TN)   Requirement id 70786 Job title Analyst Job location in Hermitage, TN Skills required Stakeholders, Network Management Tools, Reporting And Analysis, IT Governance Communication Open Date 18-Jun-2018 Close Date Job type Contract Duration 23 Months Compensation DOE Status requirement --- Job interview type --- Apply    Email Recruiter: coolsoft Job Description Analyst: Stakeholders, Network Management Tools, Reporting And Analysis, IT Governance Communication Candidate must be our W2 Employee Job Description : Firewall Management – Service Management Analyst Job Details The primary objective of the position is to provide operational support within the Shared Technology Services Firewall Management Service enhancing the areas of service management and quality control. The Service Management Analyst role requires basic to foundation skills that enable the individual to deliver a high level of service and to meet the expectation from the business of a highly available, agile, firewall infrastructure. Foundational knowledge of network communications and security is required, along with a basic understanding of enterprise IT and its best practices. The chosen candidate will support senior management and gain valuable exposure to Deloitte and its member firms around the world. Responsibilities* Primary Responsibilities Include: Firewall Service Management Ensure that the service needs are defined and delivered in accordance with member firm expectations Service reporting - Provide visibility and insights to assist member firms manage their firewall environment, e.g. activity and usage information, hardware and software inventory, security policy configuration, compliance etc. Service reviews and continual improvement – Coordinate and undertake regular reviews of service performance, and implement improvements based on the feedback received Devise and implement measure to ensure quality in Firewall Management Service operations Conduct service incident post mortem analysis and post outage reviews Follow through with member firm and vendor resources to close out availability, performance, and security incidents. Communicate and work with customers and peers in different time zone and countries. Accountable for execution according to established standards, procedures, and processes Effectively communicate with all levels of staff, management and leadership Additional responsibilities regardless of team include: Monitor the ServiceNow service desk (ticketing) system for effective use Responsible for awareness and compliance to policy and guidelines of the information security management system (ISMS) Adhere to established incident management service level objectives. People Management Participation in global working groups responsible for the development of the Firewall Management Service Knowledge Sharing / Documentation Excellent documentation and organization skills for knowledge management. * The responsibilities listed here represent a core set of duties for this position. Responsibilities may be added or modified based upon business needs. Other duties may be assigned by managers of this role at their discretion Qualifications Education/Other: Bachelors Degree/College Diploma in Computer Science, Networking, Management of Information Systems, or equivalent industry experience Years of Experience*: 0-3, with accomplishments in education desired * Number of years experience is provided as a guideline for hiring managers and represents the amount of experience typically needed to be successful in this role. Candidates with more or less years of experience may be considered based upon education, unique skills or other factors to be determined at time of hire. Technical Skills Has basic understanding of network and firewall technologies and operation, sufficiently enough to be able to understand how to proceed further and advise with pee   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 70786 while calling.   Other jobs in TN: Franklin (1), Nashville (6),    Stakeholders job openings in other states Jobs List NCDOR - Business Analyst- Junior (790364) Create date: 08-Jan-2026 Start date : 01/26/2026 End Date : 01/25/2027 Submission deadline : 01/14/2026 Client Info : NCDOR Note: * Agency Interview Type : Webcam Interview Only * This is a hybrid position working onsite 75% of the time. Description : The Business Analyst is responsibl.... (This job is for - Stakeholders SMEs Jobs in NC Raleigh Analyst - (in Raleigh, NC)) Java ESB Architect - Senior - 152255 Create date: 09-Dec-2025 Start date : 1/6/2026 End Date : 01/06/2029 Submission deadline : 12/15/2025 3:00:00 PM Client Info : MDHS Note: * Onsite required. Description : MDHS is currently seeking a Senior Fuse Architect with a strong Java background to join our team. The successful ca.... 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