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Executive Order 11246, Section 503 & VEVRAA EOE, including disability/vets
Tableau Excellent Written And Verbal Communication SQL Analyst
(Jobs in Boston,
 
Requirement id 71564
Job title Analyst
Job location in Boston, MA
Skills required Data Analytics, Tableau, Data Collection, Excellent Written And Verbal Communicati
Open Date 18-Jul-2018
Close Date
Job type Not specified
Duration 12 Months
Compensation DOE
Status requirement ---
Job interview type Phone Screen and Face to Face interview
Apply
   Email Recruiter: coolsoft
Job Description Analyst: Data Analytics, Tableau, Data Collection, Excellent Written And Verbal Communicati

Bod No: BD-19-1060-ITD00-ITD00-29434

Submission deadline: 07/25/2018 05:00:00 PM
Start date: 8/6/2018
End date: 6/30/2019

Client: Executive Office of Technology Services and Security

Description:

The Executive Office of Technology Services and Security is the states lead office for technology. EOTSS places our customers and constituents at the heart of everything we do. We provide modern and responsive digital services and productivity tools to more than 40,000 internal customers, including state agencies, business units and employees who provide essential information and services to the citizens of the Commonwealth.

We take an agile, data-driven approach to directly serve our constituents by providing digital services and tools – such as Mass.gov – that enable taxpayers, drivers, businesses, visitors, families and other citizens to do business with the Commonwealth in a way that makes every interaction with government easier, faster, and more secure.

Our Vision
We envision a modern IT organization that places our customers and constituents at the heart of everything we do, with an emphasis on speed, reliability, security, digital services, productivity tools, and customer service.

Our Mission
The Executive Office of Technology and Security Services provides secure and quality digital information, services, and tools to customers and constituents when and where they need them.

Do you like digging into the analytics and interpreting the stories they tell about the performance of a website? As a Web Analytics Business Analyst in the Digital Services Office, you will work with a team of data and content professionals dedicated to making constituents interactions with government fast, easy, and wicked awesome.. You will be interpret web analytics, verbatim customer feedback, and use Apache Superset to visualize the data for content managers and agency leadership You will work with internal teams and external stakeholders to identify new opportunities for improving our web platform. You will serve as an evangelist for the power of data analytics, present findings and recommendations to key stakeholders, and ground priorities for product development in insights from data and constituent feedback. This is a rare opportunity to leverage web and data analytics to make interacting with government easier for the millions of people who use Mass.gov annually.

Responsibilities:

? Work with internal stakeholders to create and refine performance metrics to help improve web content quality.
? Create an approach for analyzing and displaying session-level information to determine successful site visits
? Use your substantial experience with Google Analytics and web metrics to advise and guide stakeholders toward the most important data to use for different projects
? Maintain existing dashboards, including adding and editing new charts using a SQL-backed user interface and managing users and permissions
? Conceive of and build any needed dashboards through collaboration with designers, content producers, and executive leadership
? Work closely with all teams in Digital Services to ensure digital data tagging and collection is an integral part of all projects.
? Work with data engineers and other data scientists to request new data sources and configurations to be surfaced in the dashboarding platform
? Leverage vast array of digital and web data to analyze and determine performance of current initiatives
? Use quantitative methods and tools including A/B testing, multivariate analysis (MVA), and optimization techniques to analyze and optimize web and digital assets to content performance
? Ensure website is correctly tagged and web data collection is working as designed
? Combine the digital data with offline and in-house data to develop a complete picture of the
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 71564 while calling.
 
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(Analyst: Data Analytics, Tableau, Data Collection, Excellent Written And Verbal Communicati in Boston, MA)
     
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