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Executive Order 11246, Section 503 & VEVRAA EOE, including disability/vets
Telecommunications Analytical Skills Problem Management Analyst
(Jobs in Morris P
 
Requirement id 11476
Job title Analyst
Job location in Morris Plains, NJ
Skills required Networking, Telecommunications, Analytical Skills, Problem Management
Open Date 31-Oct-2012
Close Date
Job type Contract to Hire
Duration 7 Months
Compensation DOE
Status requirement ---
Job interview type Phone Screening
Apply
   Email Recruiter: coolsoft
Job Description Analyst: Networking, Telecommunications, Analytical Skills, Problem Management

** Only W2 Employee - No Subcontracting

** Can submit at higher rate

*** Over Time is paid at 1.420 times
OT - Extra Hours on Weekdays and Saturdays

*** Double Time is paid at 2.0 times
DT - Hours worked on Sundays


Network Analyst

Job Purpose
• Coordinates additions, changes and deletes on existing configurations per request received from various departments within the organization. The incumbent assists with the planning, implement and documenting of all new installations within the network infrastructure. The Network Fulfillment Analyst 1 also assists with bill verification and tracking of all activities related to a network implementation. The position will also interface with the customer working through issues, driving the client request to completion and ensuring expectations are exceeded.

Job Responsibilities
• Coordinate, assist and participate in client consultations before, during and after conversion for both internal groups and clients
• Under general direction, coordinate multiple implementation tasks to ensure project completion in accordance with client requirements
• Develop and manage project time lines and task lists as necessary for basic client requests.
• Under general direction, analyze and determine client conversion requirements and provide conversion specifications
• Maintain accurate and complete documentation including client information, parameters and documentation for all client interaction.
• Acting as the primary point of contact, facilitate coordination efforts between internal groups and clients to fulfill all basic requests for service.
• Interface with 3rd party vendors when required to resolve escalated issues for a request.
• Ability to communicate with Business unit management and/or their clients disseminating information relevant to the client request in a clear and concise manner.
• Resolve issues and deal with difficult situations, bringing a high degree of professionalism and tact during stressful circumstances, represent Fiserv as a quality organization.

Job Requirements

Education Required

4 year Bachelor Degree, related work experience can be substituted for the educational requirements.


Experience Required

3 – 5 years experience


Skills and Knowledge Required
Excellent commendation skills, well spoken, ability to deal with clients and managers at various levels, work with engineers & vendors.
Must be outgoing, self-starter and be able to resolve complex issues with limited supervision or direction.
Knowledge of communication networking, complex multi-protocol routing, and network design.
Knowledge of how the pieces of a program fit together for the purpose of meeting the requirements of an application.
An understanding of how critical project completion is to client satisfaction.
The ability to interact with external, as well as, internal clients for the purpose of data gathering and design initiation.


Working Conditions
• General office environment

• Minimal travel required

• Stressful situations may occur occasionally

Additional Responsibilities and Requirements
Telecommunications and networking knowledge, strong communication skills(written and oral), ability to manage multiple requests simultaniously, analytical problem solving, self-motivating, business/industry knowledge, client focus.
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 11476 while calling.
 
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(Analyst: Networking, Telecommunications, Analytical Skills, Problem Management in Morris Plains, NJ)
     
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