Home       |     Overview      |     Candidate Login      |     Post Resume       |     Contact us
 
  
     
     
Search Jobs
     
Keywords,Title,Skills,Company  Location,City,State,Zip  
  Advanced Search
     
Executive Order 11246, Section 503 & VEVRAA EOE, including disability/vets
API JavaScript Web Services Oracle Database SQL Queries Analyst
(Jobs in Lansing,
 
Requirement id 155296
Job title Analyst
Job location in Lansing, MI
Skills required API, JAVA SCRIPT, Web Services, Oracle Database SQL Queries
Open Date 26-Sep-2025
Close Date
Job type Contract
Duration 12 Months
Compensation DOE
Status requirement ---
Job interview type ---
Apply
   Email Recruiter: coolsoft
Job Description Analyst: API, JAVA SCRIPT, Web Services, Oracle Database SQL Queries

Start Date:10/27/2025
End Date: At least 1 Years from projected start date

Submission Deadline : 10/2 at 10:00 am EST.

Client Info : DHHS

Note:

* Remote or On-site: Accepting local candidates and non-local candidates willing to relocate at their own expenses with no delays. Position will be hybrid, in office 2 days a week upon start and there is NO REMOTE ONLY option.

* Interview Process: Candidates submitted must be willing to come onsite (Lansing, MI) for interviews if necessary. A screenshot photo of candidate will be required for any interviews as well as a vendor present at beginning of any MS Teams interview to validate candidate.

* Duration: 1 year with possible extension.

Description :

Genesys Architecture

• Deep understanding of Genesys system architecture On-Prem
• Design of scalable, high-availability, and secure Genesys environments
• Expertise in component interactions: Interaction Server, URS, Stat Server, Config Server, Message Server, etc.
• Experience in environment sizing, network design, and failover strategies
Genesys Framework Management
• Administration of core Genesys components: Config Server, Stat Server, Message Server, T-Server
• Hands-on experience with Configuration Manager (CME) and Genesys Administrator Extension
• Managing applications, agents, tenants, and system-level objects
Genesys Intelligent Workload Distribution (IWD)
• Configuration of IWD positions, workbins, and workload types
• End-to-end routing design for IWD Work, Email, File Server Capture, and API-based interactions
• SLA-based prioritization, segmentation, and distribution logic
IWD Rules Engine
• Design and implementation of routing rules using the IWD Rules Engine
• Dynamic rules for prioritization, eligibility, assignment, and escalation
• Experience with policy management and version control of rules
Routing & Workflow Design
• Development of routing strategies using Genesys Composer or Architect
• Multi-channel workflow design (email, File Capture and work items)
• Experience with skills-based routing, business rules, and conditional flows
File Server Capture Interface
• Configuration of file monitoring for ingestion of documents into work queues
• Automation of document classification and routing to appropriate agents or queues

Email Integration / Microsoft Graph API

• Integration of mailboxes via Microsoft Graph API for email ingestion
• Experience with OAuth2 authentication, email parsing, and conversion to work items
• Routing logic for inbound email based on headers, subject, or content rules
Genesys Pulse (Real-Time Reporting)
• Configuration and customization of Pulse dashboards and real-time KPIs
• Monitoring queue, agent, and system-level metrics
• Stat Server configuration and tuning for real-time performance
Genesys InfoMart & SAP BusinessObjects (BO)
• Design of historical reports using Genesys InfoMart data structures
• Report creation, scheduling, and analysis using SAP BO
• Data analysis for performance, SLA adherence, and capacity planning
Oracle Database
• Strong understanding of Oracle DB Tables and schema design
• Writing complex SQL queries for reporting, data extraction, and troubleshooting
• Experience integrating Oracle databases with Genesys reporting and routing workflows

Monitoring & Troubleshooting

• Experience using Genesys logs, Pulse, ICON, and historical data for root cause analysis
• System health monitoring, alerting, and performance tuning
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 155296 while calling.
 
Other jobs in MI: Ann Arbor (5), Detroit (2), Dimondale (1), Lansing (29), Pontiac (1), Southfield (1), TROY (1), Warren (1),
API job openings in Lansing, MI
Jobs List

Senior .NET Developer - 64447
Create date: 24-Jun-2020
Candidate must be local : Yes

Candidate must be our W2 Employee.

We should submit only GC,GC - EAD, L2-EAD,H4-EAD and Citizens.

Job Description :

Job Description:

The person in this role will join 2 current developers to maintain existing systems, as well as develop a new web and mobile applica.... (This job is for - API WebServices Jobs in MI Lansing Developer - (in Lansing, MI))
 
 API job openings in other states
Jobs List

DOH - IT Consultant 2 (Data Engineer ) (766795)
Create date: 30-Jun-2025
Start date : 07/14/2025

End Date : 06/30/2026

Submission deadline : 07/03/2025

Client Info : DOH

Note:

* Hybrid

Description :

Job Title: Data Engineer

Description: The candidate must have senior data engineer experience in the following:
- Experience colle.... (This job is for - APIGIT Jobs in OH Columbus Consultant - (in Columbus, OH))

DCY-IT Consultant 2-ITC2 (764183)
Create date: 29-May-2025
Start date : 07/01/2025

End Date : 06/30/2026

Submission deadline : 06/03/2025

Client Info : DCY

Note:

* Hybrid work environment

* In person interviews preferred

Description :


Overview:
This position serves as a technical Azure DevOps/ AWS expert re.... (This job is for - API Jobs in OH Columbus Consultant - (in Columbus, OH))

DBHDS - Cloud Solution Architect 4 (761247)
Create date: 29-Apr-2025
Start date : 05/12/2025

End Date : 06/30/2025

Submission deadline : 5/2/2025

Client Info : DBHDS

Note:

* Agency Interview Type : Web Cam Interview Only

* Remote

* DBHDS - Cloud Solution Architect - Security & Infrastructure Focused
Duration: Depends on the work need.... (This job is for - API DevOps Jobs in VA Richmond Architect - (in Richmond, VA))

Oracle Cloud Fusion Solutions Architect -63868
Create date: 13-Jan-2025
No of Submissions : 4

Start date : 01/20/2025

End Date : 06/30/2025

Submission deadline : 02/21/2025

Client Info : APS - IT

Note:

* Position Location : Hybrid

Description :

The solutions architect proactively and holistically leads and supports project activit.... (This job is for - API DevOps Jobs in GA Atlanta Architect - (in Atlanta, GA))

Application Java Developer Intermediate - 63131
Create date: 01-Oct-2024
No of Submissions : 2

Start date : 08/12/2024

End Date : 08/31/2026

Submission deadline : 10/09/2024

Client Info : NeDHHS

Note:

* Position Location : N/A

* Candidate must be local or willing to commute or relocate.
No preference

* Additional Loc.... (This job is for - API Jobs in NE Lincoln Developer - (in Lincoln, NE))
 
 
(Analyst: API, JAVA SCRIPT, Web Services, Oracle Database SQL Queries in Lansing, MI)
     
Search Jobs
     
Keywords,Title,Skills,Company  Location,City,State,Zip  
  Advanced Search
     

    About Us     Services    Privacy policy    Legal     Contact us