Troubleshoot - Analyst (Jobs in Madison, WI)   Requirement id 158488 Job title Analyst Job location in Madison, WI Skills required Troubleshoot, Customer Service / Technical Support, -, Open Date 17-Jun-2026 Close Date Job type Contract Duration 12 Months Compensation DOE Status requirement --- Job interview type --- Apply    Email Recruiter: coolsoft Job Description Analyst: Troubleshoot, Customer Service / Technical Support, -, Start date :07/01/2026 End Date :06/30/2027 Submission deadline :6/18/2026 Client Info :DOC Note: *Interview Process: Microsoft Teams *Duration of Contract: 6/30/27 with possibility for extension *Remote or Onsite: Work is remote, however candidates much be local to WI or willing to relocate to WI at the candidates expense prior to starting. Description: The Department of Corrections (DOC) Bureau of Technology Management (BTM) has a requirement for a Business Analyst/Consultant IV (QA/BA Analyst) that will support the automated test script creation process plus the troubleshooting and requirements gathering for transforming our current Web Applications platform to the new DevSecOps architecture. The DevSecOps strategy will provide a set of concepts, principals, cultural philosophies, and tools that will increase our ability to deliver applications and services at a faster pace to our business customers. This contractor will work with the BTM Web Application team and the business to understand and translate the use cases that will create epics (business stories) to manage scope and prioritize. This position requires three primary focus areas; (1) Fundamental skills in problem solving and communication, (2) Testing skills foruse cases, and (3) Business Analysis skills in decision-making and analytical. These task assignments are required in order to support the transformation effort of modernizing several key web applications for the Department of Corrections. CORE COMPETENCIES: *Strong aptitude for troubleshooting *Experienced in preparation of test procedures, test scenarios, cases and test data *Experienced in collecting busniess requirements and writing user stories *Experienced in execution of application tests *Customer Service This position will also require strong soft skills such as; productivity and performance focus, problem-solving skills and solution-oriented attitude, cross-functional teams clear communication, customer-oriented and a collaborative spirit, proactivity in automating processes, curious and a continuous hunger for learning new innovated ways using the DevSecOps platform, analytical mind, creativity specifically the user interface and an open-minded attitude. This postion will function in an agile working practice, structured project management, and communication environment. Under the direction of the BTM Web Application Manager and Project Manager, Business Analyst/Consultant IV is responsible for performing task assignments that will providea thorough testing solution process for our custom web applications.Thesetesting and requirements stratagiesare imperative in order to meet the business demand of delivering efficient technology solutions and supporting the business in a timely manner. Program Related: Please ensure you attach the WI Cover Sheet (attached), a valid Right to Represent, and the candidates resume with full legal first name, and last name. Withdrawn candidates will not be permitted to be replaced. If you would like to use a sub vendor, only 1 level deep, please submit the sub vendor usage request form. Top 3 Required Skills & Years of Experience: - Technical troubleshooting experience - 3 Years - Experienced communicator both customer and technical - 3 Years - Experience with customer service - 3 Years Top Nice to Have Skills: -Must be able to work independently but in a team environment- -Must be able to meet deadlines -Must be punctual -Must be able to multi-task and balance their workday   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 158488 while calling.   Other jobs in WI: De Pere (2), Green Bay (8), Kenosha (2), Madidson (1), Madison (36), Menomonee Falls (19), Milwaukee (59), Sun Prarie (1), Unknown (2), Waukesha (2), Troubleshoot job openings in Madison, WI Jobs List OnBase Administrator/Developer III - 157047 Create date: 01-Apr-2026 Start date :4/27/2026 End Date :06/30/2026 Submission deadline :4/8/26 at 4:00 PM CST. Client Info : DOA Note: * Onsite or Remote? Must be WI resident or willing to relocate WITHIN 30 DAYS FROM DESIGNATED START DATE. Hybrid. Primarily remote but candidate must be available to come onsite as n.... (This job is for - Troubleshoot Jobs in WI Madison Developer - (in Madison, WI)) SharePoint Systems Administrator III - 155931 - Rebid Create date: 02-Mar-2026 Start date : 03/23/2026 End Date : 06/30/2026 Submission deadline : 3/4/2026 4:00:00 PM Client Info : ETF Note: * Interview Process: N/A * Duration: 6/30/26 with possibility of extension. * Onsite or Remote? Candidates must be CURRENT WI residents. No relocation allo.... (This job is for - Troubleshoot Jobs in WI Madison Administrator - (in Madison, WI)) Desktop Support IV - 135189 Create date: 18-Sep-2024 Position Title:* Madison, WI - IT - ETF - DTSDS - BITS - Desktop Support IV - N/A No of Submissions : 2 Start date : 10/21/2024 End Date : 06/30/2025 Submission deadline : 9/25/2024 4:00:00 PM Client Info : ETF Note : * Interview Process: MS Teams with Video & Audi.... (This job is for - Documentation Troubleshoot Jobs in WI Madison Consultant - (in Madison, WI)) Desktop Support IV -134461-Rebid Create date: 27-Aug-2024 No of Submissions : 1 start date : 09/09/2024 End date : 06/30/2025 submission deadline : 8/29/24 at 4:00PM CST. client info : ETF Note: * Interview Process: MS Teams with Video & Audio on, 1-2 rounds * Duration: 6/30/25, likely to extend * Onsite or Remote:.... (This job is for - Troubleshoot Jobs in WI Madison Consultant - (in Madison, WI)) Help Desk I -118854-SP Create date: 06-Jun-2023 Start date : 07/17/2023 End Date : 06/30/2024 Submission deadline :6/12/2023 at 4:00PM CST Client Info : Note : * Interview Process: Remote Interviews through TEAMS - 1 round * Duration: through 6/30/2024, possibility of extension * Local candidates or willing to relocate at the can.... (This job is for - Troubleshoot Jobs in WI Madison Developer - (in Madison, WI))    Troubleshoot job openings in other states Jobs List Service Desk Personnel - RFS 65469 Create date: 17-Mar-2026 Start date :4/13/2026 End Date :04/13/2027 Submission deadline : 03/20/2026 by 8:00 A.M. CST Client Info : Tennessee Department of Transportation (TN-DOT) Note: * Candidate Must Be Local * On Site Position Description: Must be able to lift at least 50 pounds. Troubleshoot Jobs in TN Nashville Consultant - (in Nashville, TN)) PowerBI Developer - 155326 Create date: 16-Feb-2026 Start date :3/1/2026 End Date :At least 5 Years from projected start date Submission deadline :2/18/2026 3:00:00 PM Client Info :MDEK12 Note: * 100% Remote Description: Description of the job functions the contractor will be expected to perform. This position.... (This job is for - Troubleshoot Jobs in MS Jackson Developer - (in Jackson, MS)) NCDIT - Service Support Analyst- Senior (775589) Create date: 26-Aug-2025 Start Date :8/25/2025 End Date :06/30/2026 Submission Deadline :8/27/2025 Client Info : NCDIT Note: * Agency Interview Type: Either Phone or In Person Description: The DIT Service Desk is the 24×7x365 single point of contact for customer submitted incidents a.... (This job is for - Troubleshoot Jobs in NC Raleigh Analyst - (in Raleigh, NC)) DGS - Cloud Administrator 4 (747387) Create date: 25-Sep-2024 Position Title : DGS - Cloud Administrator 4 - 100% ON SITE (747387) No of Submissions : 2 Start date : 10/14/2024 End Date : 10/17/2025 Submission deadline : 9/30/2024 Client Info : DGS Note : * DGS - Cloud Administrator * Duration: 1 yr expected * .... (This job is for - Troubleshoot Jobs in VA Richmond Administrator - (in Richmond, VA)) Desktop Support Tech Sr -62627 Create date: 25-Apr-2024 No of Submissions : 2 start date : 05/06/2024 End date :12/31/2024 submission deadline :04/29/2024 client info : ATL - AIM Aviation Services Note: * Position Location: On Site Description : Departmen.... (This job is for - Troubleshoot Jobs in GA Atlanta Consultant - (in Atlanta, GA))    Troubleshoot job openings in WI Jobs List Telecommunications Technician III - 150150 Create date: 21-Oct-2025 Start date :11/24/2025 End Date :06/30/2026 Submission deadline :10/28/25 at 4:00PM CST. Client Info : DNR Note: * Onsite or Remote? Onsite. * Candidates must be current WI residents or willing to relocate prior to starting the role. Position location is not necessarily in Eau Claire. .... (This job is for - Troubleshoot Jobs in WI EauClaire Consultant - (in Eau Claire, WI)) Technician III - 144094 - Rebid Create date: 27-Jun-2025 Start Date :07/01/2025 End Date :06/30/2026 Submission Deadline :7/1/25 at 4:00 PM CST. Client Info : Supreme Court Note: * Interview Process: Remote interview via Teams * Duration of the Contract: 6/30/2026 * Onsite or Remote? Candidates must be C.... (This job is for - TroubleshootTroubleshooting Jobs in WI Milwaukee Consultant - (in Milwaukee, WI)) Database Administrator IV-104810 Create date: 23-May-2022 start date:07/01/2022 End date:06/30/2023 submission deadline: 5/27/2022 client info : DOA Note: * Duration: 6/30/2023 likely to extend * Wisconsin resident candidates only or willing to relocate at the candidates expense. * This position is 100% remote, with an optio.... (This job is for - Troubleshoot Jobs in WI Wisconsin Administrator - (in Wisconsin, WI)) Informatica Developer (Cloud) - 66512 Create date: 08-Sep-2020 Candidate must be our W2 Employee. Job Description : 2 - EBS/EPM Cloud/Informatica: What: Primary Proficiency with Informatica Power Center. Strong knowledge/experience with loading and transforming data. Strong knowledge/experience with source system anal.... (This job is for - Oracle Troubleshoot Jobs in WI GreenBay Developer - (in Green Bay, WI)) Technical Writer-2 - WISCJP00017695 Create date: 08-Jun-2020 Start Date :06/22/2020 End Date :12/31/2020 Submission Deadline :Due to SCS 06/12/2020 by 8:00 a.m. CT Client Info : Milwaukee County - IMSD Description : This Position Requires Portfolio of work and/or writing examples is required. Please attach to the end of the .... (This job is for - Troubleshoot Jobs in WI Milwaukee Consultant - (in Milwaukee, WI)) (Analyst: Troubleshoot, Customer Service / Technical Support, -, in Madison, WI)

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