Troubleshoot Windows 10 Help Desk Consultant (Jobs in Madison, WI)   Requirement id 118035 Job title Consultant Job location in Madison, WI Skills required Customer Service, Troubleshoot, Call Center Experience, Windows 10 Help Desk Open Date 20-Jul-2021 Close Date Job type Contract Duration 11 Months Compensation DOE Status requirement --- Job interview type --- Apply    Email Recruiter: coolsoft Job Description Consultant: Customer Service, Troubleshoot, Call Center Experience, Windows 10 Help Desk start date:8/3/2021 End date:06/30/2022 submission deadline:Will close to submissions on 7/22/21 at 4:00PM CST. client info : DOA Note: * Please ensure you attach the WI Cover Sheet (attached), a valid Right to Represent, and the candidates resume with full legal first name, and last name. Candidate contact information (email, phone number) prohibited on resumes. Withdrawn candidates will not be permitted to be replaced. If you would like to use a sub vendor, only 1 level deep, please submit the sub vendor usage request form. * Interview Process: Remote Interviews through TEAMS - 1 round * Local candidates or willing to relocate at the candidates expense. Majority of work can be done remotley but may be required to work in the office in Madison WI. Description: Top Skills & Years of Experience: Customer Service, Basic IT Troubleshooting, Call center experience = 6 mo. experience Nice to have skills: Previous call center experience Interview Process: Remote Interviews through TEAMS - 1 round Duration: through 6/30/2022, possibility of extension Local candidates or willing to relocate at the candidates expense. Majority of work can be done remotley but may be required to work in the office in Madison WI. Full job description below Additional details: Working remotely requires the individual to have a telephone (land line preferred but cell phone is OK), windows 10 computer with a current security/anti-virus program, headset, and a location with no distractions. No equipment will be provided by DET. There is no requirement to work remotely and if the individual would prefer to work in the office COVID protocols are in place; mask requirement and social distancing is followed. Will provide support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email and personnel requests for technical support. Documents, tracks, and monitors the problem to ensure a timely resolution. Has knowledge of commonly used concepts, practices, and procedures within a particular field. Help Desk capabilities with approximately 6mo - 1 year of experience in the IT customer service field or in a customer support related area. Has knowledge of commonly-used concepts, practices, and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job. Primary job functions do not typically require exercising independent judgment. This is a 24x7x365 support center position and to provide adequate coverage an occasional shift in work hours and overtime may be necessary.   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 118035 while calling.   Other jobs in WI: De Pere (2), Green Bay (8), Kenosha (2), Madidson (1), Madison (36), Menomonee Falls (19), Milwaukee (59), Sun Prarie (1), Unknown (2), Waukesha (2), Customer Service job openings in Madison, WI Jobs List Help Desk III - 157094 Create date: 01-Apr-2026 Start date :5/4/2026 End Date :06/30/2026 Submission deadline :4/8/26 at 4:00 PM CST. Client Info : DPI Note: * Interview Process: in person interviews in downtown Madison * Remote or on-site? Candidate MUST be a CURRENT WI resident. No relocation allowed. Up to 90% remote with some in.... (This job is for - job Jobs in WI Madison Consultant - (in Madison, WI)) Sr Internal Business Systems Analyst - 155656 Create date: 23-Feb-2026 Start date :4/6/2026 End Date :06/30/2026 Submission deadline :3/2/26 at 4:00 PM CST. Client Info : ETF Note: * Interview Process: via MS Teams, there might be two rounds of interviews. * Onsite or Remote? Candidates must be CURRENT WI residents. No relocation allowed. This position .... (This job is for - job Jobs in WI Madison Analyst - (in Madison, WI)) DWD ITSC Help Desk II - 149943 Create date: 15-Oct-2025 Start date : 11/10/2025 End Date : 06/30/2026 Submission deadline : 10/22/2025 4:00:00 PM Client Info : DWD Note: * Interview Process: Teams with camera on. * PLEASE NOTE: A real-time screenshot photo of the candidate MUST be uploaded to candidates bid in order to accept an .... (This job is for - Help Desk Jobs in WI Madison Consultant - (in Madison, WI)) Systems Engineer I - 146273 Create date: 20-Aug-2025 Start Date :9/22/2025 End Date :06/30/2026 Submission Deadline :8/27/2025 at 4:00PM CST. Client Info : DCF Note: * Candidate MUST be a WI resident or willing to relocate to WI prior to starting the role at their own expense. Local candidates preferred. This position is currently r.... (This job is for - Telecommunications Jobs in WI Madison Engineer - (in Madison, WI)) Desktop Support IV - 146003 Create date: 14-Aug-2025 Start date : 09/15/2025 End Date : 06/30/2026 Submission deadline : 8/21/2025 4:00:00 PM Client Info : DPI Note: * Interview Process: Teams interview * Duration: 6/30/26 with probable extensions. * Remote or On-site? Hybrid 60% onsite/minimum. During Training, 100% .... (This job is for - job Jobs in WI Madison Consultant - (in Madison, WI))    Customer Service job openings in other states Jobs List GVRA IT Support Specialist (800492) Create date: 17-Apr-2026 Start date :5/18/2026 End Date :11/13/2026 Submission deadline :04/22/2026 Client Info : GVRA-OIT Note: * Agency Interview Type: Either Web Cam or In Person * Work Arrangement: Onsite Description: Under general supervision, provides management information syste.... (This job is for - job Jobs in GA Tucker Specialist - (in TUCKER, GA)) Idaho - Data Migration Field Support Technician (799664) Create date: 13-Apr-2026 Start date : 04/27/2026 End Date : 10/30/2026 Submission deadline : 04/17/2026 Client Info : Idaho Judicial Branch - Administrative Office of the Courts - IT Note: * Agency Interview Type : In Person * Work Arrangement : Onsite Description The Client is comm.... (This job is for - SharePoint Jobs in ID Boise Consultant - (in Boise, ID)) PR939707-R180082 Customer Service Analyst -SP Create date: 27-Mar-2026 Bid URL: https://service.ariba.com/Supplier.aw/ad/collabReqDetail?requestDocId=30000000000000001554023543&anp=Ariba&community=3 Note: Online Submission Submission Deadline: 4/6/2026 5pm Start Date: 4/28/2026 End Date: 6/30/2026 Client: Florida Department of Transportation Description: Jobs in FL Tallahassee Analyst - (in Tallahassee, FL)) Network Technician - Consultant - 10045 Create date: 06-Mar-2026 Start date : 03/26/2026 End Date : 6 Months from projected start date Submission deadline : 3/13/2026 5:00:00 PM Client Info : SCDPPPS Note: * Interview Process: 1 round, Virtual/Online - could potentially be a second round * Duration of the Contract: 6 months * Pos.... (This job is for - job Jobs in SC Columbia Consultant - (in Columbia, SC)) Service Desk Personnel - RFS 65369 Create date: 13-Feb-2026 Start date :3/16/2026 End Date :12/18/2026 Submission deadline :Due to SCS 02/17/2025 by 8:00 A.M. CST Client Info : Tennessee Department of Health (TN-DOH) Note: * Position Location: On Site * Location: IN PERSON, with the potential for remote work upon completion of training and dem.... (This job is for - Help Desk Jobs in TN Nashville Consultant - (in Nashville, TN))    Customer Service job openings in WI Jobs List Desktop Support I - 157502 Create date: 13-Apr-2026 Start date :5/4/2026 End Date :12/31/2026 Submission deadline :4/20/2026 at 4 pm CT. Client Info : Milwaukee County Note: * Interview Process: Microsoft Teams * Onsite or Remote? Candidates must be CURRENT WI residents. No relocation is allowed. Role is 100% onsite. Descrip.... (This job is for - Microsoft Active Directory Jobs in WI Wauwatosa Consultant - (in Wauwatosa, WI)) Desktop Support I - 154860 Create date: 02-Feb-2026 Start date :3/2/2026 End Date :12/31/2026 Submission deadline:2/9/2026 at 4 pm CST Client Info : Milwaukee County Note: * Interview Process: Microsoft Teams. * Onsite or Remote? Candidate MUST be a WI resident. No Relocation Allowed. Role is 100% On-Site. Description: <.... (This job is for - SCCM Jobs in WI Milwaukee Consultant - (in Milwaukee, WI)) Desktop Support-I-RFS 132610 Create date: 11-Jul-2024 No of Submissions : 2 start date :08/12/2024 End date :12/31/2024 submission deadline : 07/17/2024 by 8:00 A.M. CST client info : Milwaukee, WI - IT - Milwaukee County- MILWCNTY-IMSD Note: * Interview Process: • Microsoft Teams * Duration: • Until 12/31/2024 .... (This job is for - Microsoft Active Directory SCCM Jobs in WI Milwaukee Consultant - (in Milwaukee, WI)) Desktop Support I - 128435 Create date: 28-Mar-2024 Start date : 04/29/2024 End date : 12/31/2024 Submission deadline : 4/3 @ 4 pm CST Client info : Milwaukee County Note : * Interview Process: Microsoft Teams * Duration: Until 12/31/24 * Onsite or Remote? Local candidates or willing to relocate at the candidates exp.... (This job is for - Microsoft Active Directory Jobs in WI Milwaukee Consultant - (in Milwaukee, WI)) Help Desk II - 111343 - SP Create date: 10-Nov-2022 start date:12/4/2022 End date:2 Months from projected start date submission deadline:11/17/2022 4:00:00 PM client info : City of Wauwatosa Note: * Interview Process: Panel interviews will be conducted on-site or via Zoom if necessary. * Duration of Contract: 2 months with potential for.... (This job is for - Help Desk Jobs in WI Wauwatosa Consultant - (in Wauwatosa, WI)) (Consultant: Customer Service, Troubleshoot, Call Center Experience, Windows 10 Help Desk in Madison, WI)

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