Troubleshoot Windows 10 Help Desk Consultant (Jobs in Madison, WI)   Requirement id 118035 Job title Consultant Job location in Madison, WI Skills required Customer Service, Troubleshoot, Call Center Experience, Windows 10 Help Desk Open Date 20-Jul-2021 Close Date Job type Contract Duration 11 Months Compensation DOE Status requirement --- Job interview type --- Apply    Email Recruiter: coolsoft Job Description Consultant: Customer Service, Troubleshoot, Call Center Experience, Windows 10 Help Desk start date:8/3/2021 End date:06/30/2022 submission deadline:Will close to submissions on 7/22/21 at 4:00PM CST. client info : DOA Note: * Please ensure you attach the WI Cover Sheet (attached), a valid Right to Represent, and the candidates resume with full legal first name, and last name. Candidate contact information (email, phone number) prohibited on resumes. Withdrawn candidates will not be permitted to be replaced. If you would like to use a sub vendor, only 1 level deep, please submit the sub vendor usage request form. * Interview Process: Remote Interviews through TEAMS - 1 round * Local candidates or willing to relocate at the candidates expense. Majority of work can be done remotley but may be required to work in the office in Madison WI. Description: Top Skills & Years of Experience: Customer Service, Basic IT Troubleshooting, Call center experience = 6 mo. experience Nice to have skills: Previous call center experience Interview Process: Remote Interviews through TEAMS - 1 round Duration: through 6/30/2022, possibility of extension Local candidates or willing to relocate at the candidates expense. Majority of work can be done remotley but may be required to work in the office in Madison WI. Full job description below Additional details: Working remotely requires the individual to have a telephone (land line preferred but cell phone is OK), windows 10 computer with a current security/anti-virus program, headset, and a location with no distractions. No equipment will be provided by DET. There is no requirement to work remotely and if the individual would prefer to work in the office COVID protocols are in place; mask requirement and social distancing is followed. Will provide support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email and personnel requests for technical support. Documents, tracks, and monitors the problem to ensure a timely resolution. Has knowledge of commonly used concepts, practices, and procedures within a particular field. Help Desk capabilities with approximately 6mo - 1 year of experience in the IT customer service field or in a customer support related area. Has knowledge of commonly-used concepts, practices, and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job. Primary job functions do not typically require exercising independent judgment. This is a 24x7x365 support center position and to provide adequate coverage an occasional shift in work hours and overtime may be necessary.   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 118035 while calling.   Other jobs in WI: De Pere (2), Green Bay (8), Kenosha (2), Madidson (1), Madison (36), Menomonee Falls (19), Milwaukee (59), Sun Prarie (1), Unknown (2), Waukesha (2), Customer Service job openings in Madison, WI Jobs List DWD ITSC Help Desk II - 149943 Create date: 15-Oct-2025 Start date : 11/10/2025 End Date : 06/30/2026 Submission deadline : 10/22/2025 4:00:00 PM Client Info : DWD Note: * Interview Process: Teams with camera on. * PLEASE NOTE: A real-time screenshot photo of the candidate MUST be uploaded to candidates bid in order to accept an .... (This job is for - Help Desk Jobs in WI Madison Consultant - (in Madison, WI)) Systems Engineer I - 146273 Create date: 20-Aug-2025 Start Date :9/22/2025 End Date :06/30/2026 Submission Deadline :8/27/2025 at 4:00PM CST. Client Info : DCF Note: * Candidate MUST be a WI resident or willing to relocate to WI prior to starting the role at their own expense. Local candidates preferred. This position is currently r.... (This job is for - Telecommunications Jobs in WI Madison Engineer - (in Madison, WI)) Desktop Support IV - 146003 Create date: 14-Aug-2025 Start date : 09/15/2025 End Date : 06/30/2026 Submission deadline : 8/21/2025 4:00:00 PM Client Info : DPI Note: * Interview Process: Teams interview * Duration: 6/30/26 with probable extensions. * Remote or On-site? Hybrid 60% onsite/minimum. During Training, 100% .... (This job is for - job Jobs in WI Madison Consultant - (in Madison, WI)) Help Desk III - 144196 Create date: 03-Jul-2025 Start date : 07/28/2025 End Date : 06/30/2026 Submission deadline : 7/11/2025 4:00:00 PM Client Info : DPI Note: * Interview Process: Microsoft Teams, video on and audio * Duration: 6/30/26 with extensions possible * Remote or On-site? Candidate MUST be a WI resident.... 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(This job is for - job Jobs in VA Richmond Analyst - (in Richmond, VA))    Customer Service job openings in WI Jobs List Desktop Support-I-RFS 132610 Create date: 11-Jul-2024 No of Submissions : 2 start date :08/12/2024 End date :12/31/2024 submission deadline : 07/17/2024 by 8:00 A.M. CST client info : Milwaukee, WI - IT - Milwaukee County- MILWCNTY-IMSD Note: * Interview Process: • Microsoft Teams * Duration: • Until 12/31/2024 .... (This job is for - Microsoft Active Directory SCCM Jobs in WI Milwaukee Consultant - (in Milwaukee, WI)) Desktop Support I - 128435 Create date: 28-Mar-2024 Start date : 04/29/2024 End date : 12/31/2024 Submission deadline : 4/3 @ 4 pm CST Client info : Milwaukee County Note : * Interview Process: Microsoft Teams * Duration: Until 12/31/24 * Onsite or Remote? Local candidates or willing to relocate at the candidates exp.... (This job is for - Microsoft Active Directory Jobs in WI Milwaukee Consultant - (in Milwaukee, WI)) Help Desk II - 111343 - SP Create date: 10-Nov-2022 start date:12/4/2022 End date:2 Months from projected start date submission deadline:11/17/2022 4:00:00 PM client info : City of Wauwatosa Note: * Interview Process: Panel interviews will be conducted on-site or via Zoom if necessary. * Duration of Contract: 2 months with potential for.... (This job is for - Help Desk Jobs in WI Wauwatosa Consultant - (in Wauwatosa, WI)) (Consultant: Customer Service, Troubleshoot, Call Center Experience, Windows 10 Help Desk in Madison, WI)

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