Home       |     Overview      |     Candidate Login      |     Post Resume       |     Contact us
 
  
     
     
Search Jobs
     
Keywords,Title,Skills,Company  Location,City,State,Zip  
  Advanced Search
     
Executive Order 11246, Section 503 & VEVRAA EOE, including disability/vets
Troubleshoot Installation And Maintenance Of Information Technology Hardware And So
 
Requirement id 112550
Job title Consultant
Job location in Madison, WI
Skills required Problem Resolution, Equipment Validation Reports, Troubleshoot, Installation And Maintenance Of Informat
Open Date 23-Dec-2020
Close Date
Job type Contract
Duration 6 Months
Compensation DOE
Status requirement ---
Job interview type ---
Apply
   Email Recruiter: coolsoft
Job Description Consultant: Problem Resolution, Equipment Validation Reports, Troubleshoot, Installation And Maintenance Of Informat

Start Date :01/19/2021
End Date :06/30/2021
Submission Deadline :Due to SCS 12/30/2020 by 8:00 a.m. CT

Client Info : State Public Defender (SPD)

Description :

Provides expert level technical assistance in support and preparation of desktop supported applications and hardware. Requires extensive knowledge of and experience with desktop technology including, but not limited to, desktop operating systems, desktop applications, desktop hardware, laptop systems, desktop printer support, PDAs, Black Berries, other supported wireless devices, and peripherals. This Title receives escalated level support issues from helpdesk and Enterprise Support Center. Has 4-7 years of experience in Desktop Support. Familiar with standard concepts, practices, and procedures. Relies on limited experience and judgment to plan and accomplish goals. A certain degree of creativity and latitude is required.

Desktop Support Skillset

1) Supporting porting phone numbers to Google Voice and troubleshooting any issues affiliated with that platform
a) will be taught platform but expected to have ability to learn it
2) Troubleshooting software issues such as viewing discovery, MS Office, or issues with email
3) Troubleshooting hardware issues such as printers, laptops, audio, and monitors
4) Fixing laptop network connectivity issues, remote desktop, and VPN issues
5) Password resets
6) Escalation of tier 2 issues to System Admins
7) Taking phone calls and walking end-users through fixes and investigation of bugs
8) Shipping laptops and equipment to remote locations or delivering
9) Working with hardware vendors for warranty repairs
10) Imaging and prepping laptops for deployment
11) Other duties as assigned
12) Must have drivers license and 10% capability to travel around the State of Wisconsin

Comments:

Will be working at the 17 N Fairchild St, Madison WI Office. The IT office is on 4th floor in an empty locked off area. There is one other support person who is in the office about 30% time and there will be social distanced work areas. Potential for some percentage of remote. Must have a car and drivers license for 10% non-overnight travel. Mileage will be reimbursed. Contract may be extended up to an additional 6 months in July 2021

Phone, Web Based, and/or In-Person interviews acceptable for all interview phases
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 112550 while calling.
 
Other jobs in WI: De Pere (2), Green Bay (8), Kenosha (2), Madidson (1), Madison (36), Menomonee Falls (19), Milwaukee (59), Sun Prarie (1), Unknown (2), Waukesha (2),
Problem Resolution job openings in Madison, WI
Jobs List

Data Warehouse Developer III - 143623
Create date: 11-Jun-2025
Start date : 07/01/2025

End Date : 06/30/2026

Submission deadline : 6/13/2025 4:00:00 PM

Client Info : DCF

Note:

* INTERVIEW NOTES:
• Phone and web based interviews will be acceptable.
• However, an in--person interview may be required.
• Interviews will be set up shortl.... (This job is for - job Jobs in WI Madison Developer - (in Madison, WI))

Data Warehouse Developer III - 142877
Create date: 20-May-2025
Start date : 07/01/2025

End Date : 06/30/2026

Submission deadline : 5/22/2025 4:00:00 PM

Client Info : DCF

Note:

* INTERVIEW NOTES:
• Phone and web based interviews will be acceptable.
• However, an in--person interview may be required.
• Interviews will be set up shortl.... (This job is for - job Jobs in WI Madison Developer - (in Madison, WI))

Business Intel Technical Lead II - 105784 - SP
Create date: 16-Jun-2022
start date:7/1/2022
End date:06/30/2023

submission deadline:Monday, June 20 at 4:00PM CST.

client info : DCF

Note:

* Duration: 6/30/2023, with the potential to extend for an additional term(s)

* This position is currently HYBRID. However, position status is subject to change.
job Jobs in WI Madison Consultant - (in Madison, WI))

Data Warehouse Developer III - 104123 - SP
Create date: 10-May-2022
start date:6/20/2022
End date:06/30/2023

submission deadline:Tuesday, May 17th at 4:00PM CST.

client info : DCF

Note:

Interview Process:

* Phone and web based interviews will be acceptable.

* However, an in--person interview may be required.

* Interviews will be.... (This job is for - job Jobs in WI Madison Developer - (in Madison, WI))

Data Warehouse Developer III - 103317 - SP
Create date: 21-Apr-2022
start date:5/23/2022
End date:06/30/2023

submission deadline: 4/28/2022 4:00:00 PM

client info : DCF

Note:

* Phone and web based interviews will be acceptable. However, an in person interview may be required. Interviews will be set up shortly after the posting close date.

* Duration: .... (This job is for - job Jobs in WI Madison Developer - (in Madison, WI))
 
 Problem Resolution job openings in other states
Jobs List

NJ DOC - Help Desk Service Specialist 1 (706695)
Create date: 30-May-2023
Hybrid


Start date :04/17/2023
End Date :03/15/2024

Submission deadline :06/02/2023

Client Info :DOC

Description :

Opening #1 Service Desk/Desktop

• Identify and diagnose issues and problems.
• Categorize and record reported queries and provide solutions.
• Suppor.... (This job is for - job Jobs in NJ Trenton Specialist - (in Trenton, NJ))

VEC -Tech Support/Comp Operator -(688245)
Create date: 29-Jul-2022
Job Title: VEC - Tech Support/Comp Operator - 5 Days ON SITE (EVENING SHIFT) C-H (688245)

Start date :08/15/2022

End Date :12/23/2022

Submission deadline :8/2/2022

Client Info :VEC

Description :

Info to share with your candidate before submitting:

The role is onsite 5 days.... (This job is for - job Jobs in VA Richmond TechLead - (in Richmond, VA))

Systems Programmer - 68806
Create date: 22-Oct-2020
Note :This is an 8 week assignment with an opportunity to extend, but no guarantee. Please do not send Application Developers.
If you find someone outside of rate let me know! I will review their resume.

Job Description :

Our client is looking for assistance in maintaining, monitoring and support of CICS Regions. Need som.... (This job is for - CICS JCL Jobs in CT Bloomfield Consultant - (in BLOOMFIELD, CT))

NEARNG Telecom Systems Administrator - 55703
Create date: 08-Jul-2020
Start Date : 07/20/2020
End Date : 09/30/2020
Submission Deadline : 07/09/2020

Client Info: NeOCIO

Note:

**IMPORTANT NOTE: There is a supplemental questionnaire that must be completed by each applicant and attached back with their resume upon submission.

Description :
.... (This job is for - job Jobs in NE Lincoln Administrator - (in Lincoln, NE))

Change Management Consultant - 63450
Create date: 20-May-2020
Note : Have to be local to Minneapolis, MN

Candidate must be our W2 Employee.

Candidate must be local : Yes

Job Description :

POSITION OVERVIEW:

Plan, develop and implement strategic change management, including stakeholder engagement and internal and external communications, to support and pro.... (This job is for - Communication Jobs in MN EdenPrairie Consultant - (in EDEN PRAIRIE, MN))
 
 
(Consultant: Problem Resolution, Equipment Validation Reports, Troubleshoot, Installation And Maintenance Of Informat in Madison, WI)
     
Search Jobs
     
Keywords,Title,Skills,Company  Location,City,State,Zip  
  Advanced Search
     

    About Us     Services    Privacy policy    Legal     Contact us