Troubleshoot Microsoft Teams Problem Management SCCM Microsoft Productivity Softwar   Requirement id 119129 Job title Consultant Job location in Madison, WI Skills required Troubleshoot, Active Directory, Microsoft Office, Microsoft Teams Problem Management SCCM Open Date 13-Sep-2021 Close Date Job type Contract Duration 12 Months Compensation DOE Status requirement --- Job interview type --- Apply    Email Recruiter: coolsoft Job Description Consultant: Troubleshoot, Active Directory, Microsoft Office, Microsoft Teams Problem Management SCCM start date:10/18/2021 End date:At least 1 Years from projected start date submission deadline:9/23/21 @ 4:00PM CST. client info : ETF Note: * Interview Process: MS Teams with Video on, 1-2 rounds * Duration: 1 year likely to extend. * This position has the potential need to be onsite from time to time. Preferred local/live in Southern Wisconsin area, remote considered for exceptional candidate who meets all requirements. Description: Under the general supervision of the IT Solutions Center Section (ITSC) Supervisor and the guidance of the ITSC Lead, this position uses a proactive, process-oriented, customer focused approach and assists in growing the use of technology throughout the agency. This position is responsible for providing support to ETF staff by providing direction, answers and resolutions to a full range of IS questions and problems reported to the IT Solution Center as well as supporting the agencys user-focused technologies. This position needs a strong skill set and experience in interpersonal communications and relationship building background. This position supports user experience, actively engages in the technology lifecycle process, and provides high-level service operation skills. The user experience duties consist of providing innovation and research of technologies, follow through of technology integration (training/use of technology), and expertise to support strategic and business unit initiatives. The technology lifecycle support process helps guide the process and provides product ownership duties for the agency. The high-level service operation activities include providing and maintaining ITIL-based frameworks around Problem, Incident, and Request fulfillment processes and procedures. This role uses insight and analysis of service support functions and service tickets to assist the IT Solution Center to a more proactive and mature environment. This position provides technical assistance in the support, preparation, and implementation of desktop supported services, customer systems, and hardware tools. This position will partner with technology and business experts, the Office of Enterprise Initiatives, ETF business analysts, and end users to plan, and coordinate ITs end-user service delivery efforts. This position is a liaison between business users and technical staff to facilitate solutions to problems. The incumbent proactively assists the Service Support Lead to develop business user how-to instructions, training, and service portals. • Ability to develop user documentation and perform training (3 years) • Ability to assist in identifying training needs (Preferred Skill) • Ability to identify, manage, troubleshoot, and resolve problems (3 years) • Knowledge of Microsoft Active Directory (Preferred Skill) • Knowledge of Microsoft Office 365 (3 years) • Knowledge of Microsoft Teams (1 year) • Knowledge of Mobile Device performance monitoring and tuning techniques (Preferred Skill) • Advanced problem resolution skills, with a knowledge of Problem Management processes and procedures (Preferred Skill) • Knowledge of image deployment via Desktop Management Tools (SCCM) (1 year) • Knowledge of Microsoft Productivity suite of tools (3 years)   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 119129 while calling.   Other jobs in WI: De Pere (2), Green Bay (8), Kenosha (2), Madidson (1), Madison (36), Menomonee Falls (19), Milwaukee (59), Sun Prarie (1), Unknown (2), Waukesha (2), Troubleshoot job openings in Madison, WI Jobs List Desktop Support IV - 135189 Create date: 18-Sep-2024 Position Title:* Madison, WI - IT - ETF - DTSDS - BITS - Desktop Support IV - N/A No of Submissions : 2 Start date : 10/21/2024 End Date : 06/30/2025 Submission deadline : 9/25/2024 4:00:00 PM Client Info : ETF Note : * Interview Process: MS Teams with Video & Audi.... (This job is for - Documentation Troubleshoot Jobs in WI Madison Consultant - (in Madison, WI)) Desktop Support IV -134461-Rebid Create date: 27-Aug-2024 No of Submissions : 1 start date : 09/09/2024 End date : 06/30/2025 submission deadline : 8/29/24 at 4:00PM CST. client info : ETF Note: * Interview Process: MS Teams with Video & Audio on, 1-2 rounds * Duration: 6/30/25, likely to extend * Onsite or Remote:.... (This job is for - Troubleshoot Jobs in WI Madison Consultant - (in Madison, WI)) Help Desk I -118854-SP Create date: 06-Jun-2023 Start date : 07/17/2023 End Date : 06/30/2024 Submission deadline :6/12/2023 at 4:00PM CST Client Info : Note : * Interview Process: Remote Interviews through TEAMS - 1 round * Duration: through 6/30/2024, possibility of extension * Local candidates or willing to relocate at the can.... (This job is for - Troubleshoot Jobs in WI Madison Developer - (in Madison, WI)) Help Desk II - 113079 - SP Create date: 06-Jan-2023 start date: 02/27/2023 End date: 06/30/2023 submission deadline: January13th at 4:00PM CST. client info : DCF Note : * INTERVIEW NOTES: • Phone and web based interviews will be acceptable. • However, an in--person interview may be required. • Interviews will be set.... (This job is for - Troubleshoot Jobs in WI Madison Consultant - (in Madison, WI)) Help Desk II - 109198 - SP Create date: 16-Sep-2022 start date:10/24/2022 End date: 06/30/2023 submission deadline:Thursday, September 22 at 4:00PM CST. client info : DCF Note: * Interview Process: * Phone and web based interviews will be acceptable. * However, an in--person interview may be required. * Interviews will be set.... (This job is for - Troubleshoot Help Desk Jobs in WI Madison Consultant - (in Madison, WI))    Troubleshoot job openings in other states Jobs List NCDIT - Service Support Analyst- Senior (775589) Create date: 26-Aug-2025 Start Date :8/25/2025 End Date :06/30/2026 Submission Deadline :8/27/2025 Client Info : NCDIT Note: * Agency Interview Type: Either Phone or In Person Description: The DIT Service Desk is the 24×7x365 single point of contact for customer submitted incidents a.... (This job is for - Troubleshoot Jobs in NC Raleigh Analyst - (in Raleigh, NC)) DGS - Cloud Administrator 4 (747387) Create date: 25-Sep-2024 Position Title : DGS - Cloud Administrator 4 - 100% ON SITE (747387) No of Submissions : 2 Start date : 10/14/2024 End Date : 10/17/2025 Submission deadline : 9/30/2024 Client Info : DGS Note : * DGS - Cloud Administrator * Duration: 1 yr expected * .... 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(This job is for - DAS Troubleshoot SLA Jobs in GA Atlanta Consultant - (in Atlanta, GA)) Help Desk Specialist -125316 Create date: 23-Feb-2024 start date :03-04-2024 submission deadline :3/1/2024 client info :Commonwealth of Massachusetts - Boston Description : The health profession eLicensing Help Desk Specialist will be responsible for assisting external customers (licensees) of the BHP.... (This job is for - Troubleshoot Jobs in MA Boston Specialist - (in Boston, MA))    Troubleshoot job openings in WI Jobs List Telecommunications Technician III - 150150 Create date: 21-Oct-2025 Start date :11/24/2025 End Date :06/30/2026 Submission deadline :10/28/25 at 4:00PM CST. Client Info : DNR Note: * Onsite or Remote? Onsite. * Candidates must be current WI residents or willing to relocate prior to starting the role. Position location is not necessarily in Eau Claire. .... (This job is for - Troubleshoot Jobs in WI EauClaire Consultant - (in Eau Claire, WI)) Technician III - 144094 - Rebid Create date: 27-Jun-2025 Start Date :07/01/2025 End Date :06/30/2026 Submission Deadline :7/1/25 at 4:00 PM CST. Client Info : Supreme Court Note: * Interview Process: Remote interview via Teams * Duration of the Contract: 6/30/2026 * Onsite or Remote? Candidates must be C.... (This job is for - TroubleshootTroubleshooting Jobs in WI Milwaukee Consultant - (in Milwaukee, WI)) Database Administrator IV-104810 Create date: 23-May-2022 start date:07/01/2022 End date:06/30/2023 submission deadline: 5/27/2022 client info : DOA Note: * Duration: 6/30/2023 likely to extend * Wisconsin resident candidates only or willing to relocate at the candidates expense. * This position is 100% remote, with an optio.... (This job is for - Troubleshoot Jobs in WI Wisconsin Administrator - (in Wisconsin, WI)) Informatica Developer (Cloud) - 66512 Create date: 08-Sep-2020 Candidate must be our W2 Employee. Job Description : 2 - EBS/EPM Cloud/Informatica: What: Primary Proficiency with Informatica Power Center. Strong knowledge/experience with loading and transforming data. Strong knowledge/experience with source system anal.... (This job is for - Oracle Troubleshoot Jobs in WI GreenBay Developer - (in Green Bay, WI)) Technical Writer-2 - WISCJP00017695 Create date: 08-Jun-2020 Start Date :06/22/2020 End Date :12/31/2020 Submission Deadline :Due to SCS 06/12/2020 by 8:00 a.m. CT Client Info : Milwaukee County - IMSD Description : This Position Requires Portfolio of work and/or writing examples is required. Please attach to the end of the .... (This job is for - Troubleshoot Jobs in WI Milwaukee Consultant - (in Milwaukee, WI)) (Consultant: Troubleshoot, Active Directory, Microsoft Office, Microsoft Teams Problem Management SCCM in Madison, WI)

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