Troubleshoot Troubleshooting Customer Service Written And Verbal Communication Skill   Requirement id 154079 Job title Consultant Job location in Milwaukee, WI Skills required Troubleshoot, Desktop Operating Systems, Troubleshooting, Customer Service Written And Verbal Comm Open Date 27-Jun-2025 Close Date Job type Contract Duration 12 Months Compensation DOE Status requirement --- Job interview type --- Apply    Email Recruiter: coolsoft Job Description Consultant: Troubleshoot, Desktop Operating Systems, Troubleshooting, Customer Service Written And Verbal Comm Start Date :07/01/2025 End Date :06/30/2026 Submission Deadline :7/1/25 at 4:00 PM CST. Client Info : Supreme Court Note: * Interview Process: Remote interview via Teams * Duration of the Contract: 6/30/2026 * Onsite or Remote? Candidates must be CURRENT WI residents. No relocation allowed. Description: Under the supervision of a Technical Unit Supervisor, this position is part of a team that has overall responsibility for the computer and network infrastructure that supports the operations of the Wisconsin Court System enterprise, which includes over 6,000 computing devices. Specifically, the Field Service Technician for Districts 1, 2 and 3 will service court customers in Districts 1, 2 and 3 (southeast corner of the state) and will be based in the Milwaukee County Courthouse. This position has five main areas of responsibility: (1) installs, configures and troubleshoots computer hardware and user configurations. (2) manages inventory of local repair hardware; (3) uses the service ticketing system to ensure customer hardware service requests are resolved per established SLAs; (4) works closely with CCAP Technicians and local IT staff as needed to quickly solve customer issues; and (5) maintain customer hardware inventory counts. This position is expected to work in Milwaukee County Courthouse and Childrens Court 3 to 4 days a week and travel to additional counties in southeast Wisconsin the other days. Travel requirements will fluctuate based on time of year and CCAPs workload. Tasks and Percentages Installs, configures and troubleshoots computer hardware and user configurations (40%) Support digital audio recording systems and other courtroom technologies Support recent versions of Microsoft Desktop operating system. Support recent user desktop configurations. Support computer hardware and peripherals Manages local inventory and reports on hardware levels (15%) Effectively uses the service tracking system to ensure customer requests are satisfied within established SLAs (15%) Works with CCAP Technicians and local IT staff to ensure customer problems are resolved in a timely fashion (15%) Maintains current customer hardware inventory counts in counties (5%) Reacts to technical emergencies (5%) Knowledge, Skills, and Abilities Required Ability to setup computers, related peripherals and audio/visual equipment. Knowledge of computer operating systems and hardware. Skill in maintaining computer equipment in courtroom, offices, desks, and central server areas. Skill in technical troubleshooting. Skill in providing professional customer service. Skill in verbal and written communication. Knowledge of local and wide area networking. Ability to implement infrastructure hardware, address technical emergencies, and implement cyber security policies. Education and Experience Required Associates Degree in computer science, computer technician, or related field. A minimum of two years of relevant technical experience, including: o Experience in computer hardware and software support and maintenance. o Experience installing, configuring, upgrading and troubleshooting computers, printers, scanners, and other peripherals. o Experience providing phone-based technical support. License and/or Certificates Required: Must meet the minimum standards for driving a state vehicle. Must be able to travel throughout the State of Wisconsin with overnights.   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 154079 while calling.   Other jobs in WI: De Pere (2), Green Bay (8), Kenosha (2), Madidson (1), Madison (36), Menomonee Falls (19), Milwaukee (59), Sun Prarie (1), Unknown (2), Waukesha (2), Troubleshoot job openings in Milwaukee, WI Jobs List Technical Writer-2 - WISCJP00017695 Create date: 08-Jun-2020 Start Date :06/22/2020 End Date :12/31/2020 Submission Deadline :Due to SCS 06/12/2020 by 8:00 a.m. CT Client Info : Milwaukee County - IMSD Description : This Position Requires Portfolio of work and/or writing examples is required. Please attach to the end of the .... (This job is for - Troubleshoot Jobs in WI Milwaukee Consultant - (in Milwaukee, WI)) Business Analyst/Consultant - 3 - 62819 Create date: 30-Apr-2020 Job Description : Position to be in person at Milwaukee County Courthouse once Stay at Home Orders lift. The person in this role will provide business analysis assistance for Milwaukee Countys ERP implementation (Infor Solution) for finance & supply chain functions. Position will be working heavily with accounting, cash, and g.... (This job is for - ERP Troubleshoot Business Analyst Jobs in WI Milwaukee Analyst - (in Milwaukee, WI)) AWS Application Admin - 45702 Create date: 08-Apr-2019 Candidate must be your W2 Employee. We should submitt only GC, GC EAD, L2 EAD, H4 EAD and Citizen. Job Description : Skills: Expertise and experience in enterprise application support. Proficient troubleshooting abilities on all aspects of application support including connectivity, databases and ser.... (This job is for - Troubleshoot AWS Jobs in WI Milwaukee Administrator - (in Milwaukee, WI)) Field Tech Analyst - NTTJP00013310 Create date: 14-Jan-2019 Start Date:02/04/2019 End Date:09/01/2021 Submission Deadline :02/04/2019 description: we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our companys growth, market presence and our ability to help our clients stay a step ahea.... (This job is for - Troubleshoot MCP MCSE Jobs in WI Milwaukee Analyst - (in Milwaukee, WI))    Troubleshoot job openings in other states Jobs List Systems Analyst - Advanced- 14010 Create date: 12-Oct-2026 Start date: 11/9/2026 End Date : 8 Months from projected start date Submission deadline: 10/19/2026 5:00:00 PM Client Info: University of South Carolina Note: *Interview Process: 2 rounds (1st round will be virtual, 2nd round will be in person) *Work Location: Role is fully onsite.... 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(This job is for - Troubleshoot CCNA Jobs in VA Mechanicsville Engineer - (in Mechanicsville, VA)) Business Analyst 3 - 529601639R Create date: 25-Aug-2026 Bid URL:https://dir.my.site.com/itsacvendor/s/itsac-vendor-response/a58cs00000RIkjsAAD/529601639r Start Date:10/1/2026 End Date:08/31/2027 Submission Deadline:09/04/2026 @ 5:00 PM (CT). Note: Online Submission Note: RTR form must be signed by the candidate * The working position is On Sit.... (This job is for - Troubleshoot Jobs in TX Austin Analyst - (in Austin, TX)) RIC - Database Administrator 2 (809754) Create date: 18-Aug-2026 Start Date: 08/24/2026 End Date: 02/24/2027 Submission Deadline:08/24/2026 Client info: City of Richmond Note: * This is an on-site role. * Local candidates are strongly suggested. * Agency Interview Type: Web Cam Interview Only Description: Current need is for a Database Admin.... (This job is for - Troubleshoot Database Admin Backup Jobs in VA Richmond Administrator - (in Richmond, VA))    Troubleshoot job openings in WI Jobs List Technician II - 164417 - Repost Create date: 13-Aug-2026 Start date :9/7/2026 End Date :06/30/2027 Submission deadline :8/20/2026 4:00:00 PM Client Info : DOA Note: * Interview Process: First interviews will be 45 minutes over Teams. Second interviews will be in person at 5830 Femrite Dr in Madison, WI. * Depending on number of qualified .... (This job is for - Troubleshoot Jobs in WI Madison Consultant - (in Madison, WI)) Desktop Support IV - 163933 Create date: 03-Aug-2026 Start date :8/31/2026 End Date :06/30/2027 Submission deadline : 8/11/2026 4:00:00 PM CST Client Info : DHS Note: * Interview Process: 2 rounds of interviews. First round will be virtual, Second round will be onsite in Madison, WI. * Onsite or Remote? This position is onsite 5 days .... (This job is for - Troubleshoot Jobs in WI Madison Consultant - (in Madison, WI)) Business Analyst/Consultant IV -160075- Rebid Create date: 17-Jun-2026 Start date :07/01/2026 End Date :06/30/2027 Submission deadline :6/18/2026 Client Info :DOC Note: *Interview Process: Microsoft Teams *Duration of Contract: 6/30/27 with possibility for extension *Remote or Onsite: Work is remote, however candidates much be local to WI or will.... (This job is for - Troubleshoot Jobs in WI Madison Analyst - (in Madison, WI)) OnBase Administrator/Developer III - 157047 Create date: 01-Apr-2026 Start date :4/27/2026 End Date :06/30/2026 Submission deadline :4/8/26 at 4:00 PM CST. Client Info : DOA Note: * Onsite or Remote? Must be WI resident or willing to relocate WITHIN 30 DAYS FROM DESIGNATED START DATE. Hybrid. Primarily remote but candidate must be available to come onsite as n.... (This job is for - Troubleshoot Jobs in WI Madison Developer - (in Madison, WI)) SharePoint Systems Administrator III - 155931 - Rebid Create date: 02-Mar-2026 Start date : 03/23/2026 End Date : 06/30/2026 Submission deadline : 3/4/2026 4:00:00 PM Client Info : ETF Note: * Interview Process: N/A * Duration: 6/30/26 with possibility of extension. * Onsite or Remote? Candidates must be CURRENT WI residents. No relocation allo.... (This job is for - Troubleshoot Jobs in WI Madison Administrator - (in Madison, WI)) (Consultant: Troubleshoot, Desktop Operating Systems, Troubleshooting, Customer Service Written And Verbal Comm in Milwaukee, WI)

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