Troubleshooting Customer Service Remote Desktop Support Tools RDP SCCM Etc. Ticketi   Requirement id 140658 Job title Specialist Job location in Trenton, NJ Skills required Office 365, Troubleshooting, User Support, Customer Service Remote Desktop Support Open Date 04-May-2023 Close Date Job type Contract Duration 13 Months Compensation DOE Status requirement --- Job interview type --- Apply    Email Recruiter: coolsoft Job Description Specialist: Office 365, Troubleshooting, User Support, Customer Service Remote Desktop Support start date : 05/22/2023 End date : 06/30/2024 submission deadline : 5/10/2023 client info : DHS Note : * Remote Description : As a Product Specialist 2 with the NJ Division of Developmental Disabilities, the candidate will perform technical and application support functions including: - Provide tier 1 support for Division applications - Provide first level contact for incoming service requests - Review incoming service requests for knowledgebase solutions - Collect information from user for service requests - Track, route and redirect unresolved service requests to correct resources - Escalate complex issues to Tier 2 Service Desk resources - Provision application access - Identify and Route Data Exceptions - Walk users through problem solving steps - Convey resolutions of service requests to users - Resolve and Close low-level service requests - Perform proper recording and documentation of activities and solutions - Perform periodic knowledge base review - Perform user access audits This role will report through the Service Desk Manager   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 140658 while calling.   Other jobs in NJ: Edison (2), Englewood Cliffs (1), Ewing (2), Franklin Lakes (7), Hamilton (3), Hightstown (7), Hopewell (2), Jersey City (3), Little Falls (1), Maplewood (1), Mercer County (3), Mount Laurel (11), Mt Laurel (4), New Brunswick (1), Newark (1), Princeton (4), Somerset (9), Trenton (123), Unknown (2), Warren (7), Wayne (1), Office 365 job openings in Trenton, NJ Jobs List NJDOH Help Desk Coordinator 4 - EDX (694795) Create date: 31-Oct-2022 Start Date : 10/17/2022 End Date : 05/16/2023 Submission Deadline : 11/3/2022 Client Info : DOH Note: * Onsite * iLinc Web Cam Interview Only Description : This requisition is for 1 position. This position will be responsible for providing on-site com.... (This job is for - job Jobs in NJ Trenton Consultant - (in Trenton, NJ)) NJDHS-CO App Systems A/Prog Mgr 3 (674253) Create date: 17-Jan-2022 Start Date :02/7/2022 End Date :06/30/2022 Submission Deadline: :01/20/2022 Client Info: DHS Note : * Agency Interview Type: iLinc Web Cam Interview Only Description : The (ASA/PM3) Microsoft SharePoint Online / Power Automate Technical Dev.... (This job is for - SharePoint Jobs in NJ Trenton Manager - (in Trenton, NJ)) NJAOC ASAPM3-SharePoint Developer (659983) Create date: 09-Sep-2021 Start Date :09/5/2021 End Date :03/04/2022 Submission Deadline :09/15/2021 Client Info : Judiciary Note : * Agency Interview Type: iLinc Web Cam Interview Only Description : Remote: 100% The consultant will need to work with management on.... (This job is for - job Jobs in NJ Trenton Developer - (in Trenton, NJ)) NJDOH Help Desk Coordinator 1 (619318) Create date: 23-Jan-2020 Start Date :02/10/2020 End Date :06/30/2020 Submission Deadline :1/29/2020 Client Info : DOH * Interview Type : In Person Only Description : This position will be responsible for providing on-site computer/tablet/peripheral technical support including bu.... (This job is for - Support Jobs in NJ Trenton Consultant - (in Trenton, NJ)) NJDHS-CO Technical Architect 4 (601837) Create date: 07-Oct-2019 start date:10/28/2019 End date:06/30/2020 client info : DHS Description: The Microsoft Office 365 Technical Architect is a highly technical position responsible for assessment, planning, design, testing, and technical documentation for the implementatio.... (This job is for - job Jobs in NJ Trenton Architect - (in Trenton, NJ))    Office 365 job openings in other states Jobs List NCAOC - Service Support Analyst- Junior (757347) Create date: 07-Feb-2025 Remote No of Submissions : 2 Start date : 03/03/2025 End Date : 06/30/2025 Submission deadline : 02/13/2025 Client Info : NCAOC Note: * The North Carolina Administrative Office of the Courts (NCAOC) is seeking one qualified IT Help Desk Specialist to provide first level s.... (This job is for - job Jobs in NC Raleigh Analyst - (in Raleigh, NC)) GDOT IT Trainer/Content Developer (750393) Create date: 04-Nov-2024 Hybrid No of Submissions : 2 start date : 11/04/2024 End date : 06/30/2025 submission deadline : 12/05/2024 client info : GDOT - IT App Note: * Agency Interview Type: Either Web Cam or In Person Description : .... (This job is for - job Jobs in GA Atlanta Developer - (in Atlanta, GA)) VDOT - Technical Support Analyst 4 (749559) Create date: 31-Oct-2024 No of Submissions : 2 Start date : 11/25/2024 End Date : 06/30/2025 Submission deadline : 11/5/2024 Client Info : VDOT Note: * Agency Interview Type : In Person Only * Onsite * local candidates strongly preferred * interviews will be conducted ONSITE.... (This job is for - job Jobs in VA Richmond Analyst - (in Richmond, VA)) NETWORK ENGINEER - 11324-1 Create date: 06-Aug-2024 No of Submissions : 2 Start date : 09/02/2024 Submission deadline : 8/13/2024 Client Info : Department of Probation, Parole, and Pardon Services Note: Q) INTERVIEW PROCESS (who will conduct i/v, phone or in-person, how many rounds of i/vs)? A) INTERVIEW WILL BE CONDUCTED VIRTUALL.... (This job is for - SharePointWorkflow Jobs in SC COLUMBIA Engineer - (in Columbia, SC)) NCAOC - Field Tech Specialist- Wake County (735552) Create date: 17-May-2024 No of Submissions : 2 Start date : 05/06/2024 End date : 06/28/2024 Submission deadline : 05/23/2024 Client info : NCAOC Note : * Onsite * This is an on-site position. * The driving radius from the contractors home to their assigned duty station should be at mo.... (This job is for - SCCM Jobs in NC Raleigh Specialist - (in Raleigh, NC))    Office 365 job openings in NJ Jobs List NJ Transit - LEAD Desktop Engineer Consultant (709703) Create date: 26-Apr-2023 Hybrid Start date :05/22/2023 End Date :12/09/2023 Submission deadline :5/1/2023 Client Info : TRANSIT Description : This position will be hybrid. The schedule is up to the manager and can be discussed during the interview. This is a LEAD position. Please make sure your c.... (This job is for - Team Work Azure Jobs in NJ Newark Engineer - (in Newark, NJ)) (Specialist: Office 365, Troubleshooting, User Support, Customer Service Remote Desktop Support in Trenton, NJ)

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