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Executive Order 11246, Section 503 & VEVRAA EOE, including disability/vets
Troubleshooting Help Desk Technical Support Consultant
(Jobs in Madison, WI)
 
Requirement id 134454
Job title Consultant
Job location in Madison, WI
Skills required Customer Service Skills, Troubleshooting, Help Desk, Technical Support
Open Date 13-Jun-2022
Close Date
Job type Contract
Duration 12 Months
Compensation DOE
Status requirement ---
Job interview type ---
Apply
   Email Recruiter: coolsoft
Job Description Consultant: Customer Service Skills, Troubleshooting, Help Desk, Technical Support

start date:7/11/2022
End date:06/30/2023

submission deadline:6/17/2022 at 4:00PM CST.

client info : DOA

Note:

* Interview Process: Remote Interviews through TEAMS - 1 round
Duration: through 6/30/2023, possibility of extension

* Local candidates or willing to relocate at the candidates expense. Due to current pandemic the majority of work will be done remotely but may be required to occasionally work in the office in Madison WI to provide adequate in-office coverage.

Description:

Working remotely requires the individual to have a smart cell telephone, Windows 10 computer with a current security/anti-virus program, headset, and a location with no distractions. No equipment will be provided by DET. There is no requirement to work remotely and if the individual would prefer to work in the office all COVID protocols are followed and in place; masks and adequate social distancing can be followed by staff in the office.

This position will provide support to end users on a variety of IT issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email and personnel requests for technical support. Documents, tracks, and monitors the problem to ensure a timely resolution. Has knowledge of commonly used concepts, practices, and procedures within a particular support field.

An ideal candidate would have previous IT Help Desk experience. Candidate should have approximately 6mo - 1 year of experience in an IT customer service field or in a customer support related area. Has knowledge of commonly used IT concepts, practices, and procedures. The IT Help Desk I position relies on instructions and pre-established guidelines to perform the functions of the job. Primary job functions do not typically require exercising independent judgment.

This is a 24x7x365 support center position and may be asked to shift work hours or work overtime to provide adequate coverage if necessary.
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 134454 while calling.
 
Other jobs in WI: De Pere (2), Green Bay (8), Kenosha (2), Madidson (1), Madison (36), Menomonee Falls (19), Milwaukee (59), Sun Prarie (1), Unknown (2), Waukesha (2),
Customer Service Skills job openings in Madison, WI
Jobs List

Help Desk II - 152487
Create date: 16-Dec-2025
Start date :1/19/2026
End Date :06/30/2026

Submission deadline :12/23/25 at 4:00 PM CST.

Client Info : DOC

Note:

* Currently 100% Remote, subject to change at any time.

* Interview Process: Virtual Interviews (audio and video on) via Microsoft Teams. Interview duration 45 minutes. One ro.... (This job is for - job Jobs in WI Madison Consultant - (in Madison, WI))

Systems Engineer I - 152511
Create date: 15-Dec-2025
Start date :2/9/2026
End Date :06/30/2026

Submission deadline :12/22/2025 at 4:00 PM CST.

Client Info : DCF

Note:

* Interview process: Over zoom for the 1st round interview. 2nd round also zoom only unless candidate is very close Madison area and able to make it. the hiring managers preference is.... (This job is for - Telecommunications Jobs in WI Madison Engineer - (in Madison, WI))

Desktop Support IV - 148835
Create date: 25-Sep-2025
Start Date :10/27/2025
End Date :06/30/2026

Submission Deadline :10/2 4:00 PM CST.

Client Info : DOC

Note:

* On-site or Remote? Candidate MUST be a WI resident. No relocation allowed. 100% On-site.

* Interview Process: The first-round interview will be remote. The sec.... (This job is for - Jobs in WI Madison Consultant - (in Madison, WI))

Desktop Support IV - 147681
Create date: 08-Sep-2025
Start Date :9/22/2025
End Date :06/30/2026

Submission Deadline :9/10/2025 at 4:00 PM CST.

Client Info : DPI

Note:

* Interview Process: Teams interview

* Duration: 6/30/26 with probable extensions.

* Remote or On-site? Hybrid 60% onsite/minimum. During Traini.... (This job is for - job Jobs in WI Madison Consultant - (in Madison, WI))

Desktop Support IV - 144069
Create date: 26-Jun-2025
Start date : 07/01/2025

End Date : 06/30/2026

Submission deadline : 7/3/2025 4:00:00 PM

Client Info : DOC

Note:

* Interview Process: In-person interview required.

* Duration: 6-30-26 with extensions possible

* On-site or Remote? Candidate MUST be a WI resident or wi.... (This job is for - Imaging Jobs in WI Madison Consultant - (in Madison, WI))
 
 Customer Service Skills job openings in other states
Jobs List

NCDIT - System Administrator- Senior (788707)
Create date: 15-Dec-2025
Start date :1/5/2026
End Date :06/30/2026

Submission deadline : 12/19/2025

Client Info : NCDIT

Note:

* This is an onsite position.

* Agency Interview Type: Webcam Interview Only

NCDIT needs an excellent desktop support for activities such as troubleshooting, software installs,.... (This job is for - job Jobs in NC Raleigh Administrator - (in Raleigh, NC))

Help Desk Analyst - 64666
Create date: 18-Jul-2025
Start Date :08/04/2025
End Date :08/02/2026

Submission Deadline :07/23/2025

Client Info : CT DCF

Note:

* On Site Position

* Candidate Must Be Local

* Must be US Citizen or Permanent Resident

Description :

The Department of Children and F.... (This job is for - job Jobs in CT Hartford Analyst - (in Hartford, CT))

DMAS - Business Analyst 3(762841)
Create date: 30-Apr-2025
Start date : 05/19/2025

End Date : 06/30/2025

Submission deadline : 5/5/2025

Client Info : DMAS

Note:

* Agency Interview Type : In Person Only

* Onsite

* REPLACING 760236
ON SITE 3 days per week and remote 2 days per week.
Duration expected to go 6 mo - 1 yr be.... (This job is for - job Jobs in VA Richmond Analyst - (in Richmond, VA))

NCDIT - System Administrator- Mid Level (761394)
Create date: 10-Apr-2025
Start date : 04/21/2025

End Date : 06/30/2025

Submission deadline : 04/16/2025

Client Info : NCDIT

Note:

* Agency Interview Type : Either Webcam Interview or In Person

* Onsite

Description :

Support customers using good customer service skills including the abi.... (This job is for - job Jobs in NC Raleigh Administrator - (in Raleigh, NC))

NCDIT - System Administrator- Senior (761395)
Create date: 10-Apr-2025
Start date : 04/21/2025

End Date : 06/30/2025

Submission deadline : 04/16/2025

Client Info : NCDIT

Note:

* Agency Interview Type : Either Webcam Interview or In Person

* Onsite

Description :

We need this position that provides desktop support to the 14 agencies.... (This job is for - job Jobs in NC Raleigh Administrator - (in Raleigh, NC))
 
 Customer Service Skills job openings in WI
Jobs List

Desktop Support I - 151294
Create date: 17-Nov-2025
Start date : 12/08/2025

End Date : 12/31/2025

Submission deadline : 11/19/2025 4:00:00 PM

Client Info : Milwaukee County

Note:

* Interview Process: Microsoft Teams

* Duration: Until 12/31/25 with the possibility to be renewed yearly.

* Onsite or remote? Candidates .... (This job is for - job Jobs in WI Wauwatosa Consultant - (in Wauwatosa, WI))

Technician III - 112328 - SP
Create date: 09-Dec-2022
start date : 01/03/2023

End date : 06/30/2023

submission deadline : 12/16/22 at 4:00PM CST.

client info : Supreme Court

Note :

* Interview Process: In-person or remote interviews

* Duration of the Contract: 6 months with potential for extension.

* Onsite or Remote? MU.... (This job is for - job Jobs in WI Milwaukee TechLead - (in Milwaukee, WI))

Technician II - 111457 - SP
Create date: 10-Nov-2022
Start date : 12/05/2022

End Date : 6 Months from projected start date

Submission deadline : 11/17/22 at 4:00PM CST.

Client Info : Supreme Court

Note :

* Interview Process: 1-hour in-person interview in Madison, WI

* Duration of the Contract: 6 months with potential for extension. <.... (This job is for - job Jobs in WI Milwaukee TechLead - (in Milwaukee, WI))

Technician I - 111116 - SP
Create date: 02-Nov-2022
start date: 11/28/2022

End date: 6 Months from projected start date

submission deadline: 11/9/22 at 4:00PM CST.

client info : Supreme Court

Note :

* Interview Process: 1-hour in-person interview in Madison, WI

* Duration of the Contract: 6 months with potential for extension..... (This job is for - job Jobs in WI Milwaukee TechLead - (in Milwaukee, WI))

Desktop Support-3 - WISCJP00018124
Create date: 26-Feb-2021
Start Date :04/19/2021
End Date :06/30/2021
Submission Deadline :Due to SCS 03/04/2021 by 8:00 a.m. CT

Client Info : (DHS) Division of Enterprise Services

Note :

* Duration: Initial Period: 04/19/2021- 06/30/2021; Renewals/Extensions through 04/18/2024

Description .... (This job is for - job Jobs in WI Milwaukee Consultant - (in Milwaukee, WI))
(Consultant: Customer Service Skills, Troubleshooting, Help Desk, Technical Support in Madison, WI)
     
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