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Executive Order 11246, Section 503 & VEVRAA EOE, including disability/vets
Troubleshooting PowerShell Active Directory Documentation Customer Service Skills T
 
Requirement id 114130
Job title Consultant
Job location in Dover, DE
Skills required Troubleshooting, Enterprise Environment Management, Windows 7 And 10., PowerShell Active Directory Documentatio
Open Date 17-Feb-2021
Close Date
Job type Contract
Duration 4 Months
Compensation DOE
Status requirement ---
Job interview type ---
Apply
   Email Recruiter: coolsoft
Job Description Consultant: Troubleshooting, Enterprise Environment Management, Windows 7 And 10., PowerShell Active Directory Documentatio

Start Date :03/01/2021
End Date :06/30/2021
Submission Deadline :02/23/2021

Client Info : DelDOT

Note :

* Agency Interview Type: iLinc Web Cam Interview Only

Description :

Provides first and second level support for to desktop PCs and Printers within DTI facilities.

This support is usually Deskside or on-site support

Emphasis is on troubleshooting PC operating systems and investigating hardware/software problems to locate and correct malfunction.

Ideal candidate must have proven experience:

-Configuring and networking desktop computers
-Troubleshoot, diagnose and resolve issues with PC and other End Point Devices
-Strong Customer Service
-Strong attention to Detail regarding Documentation and other knowledge base article creation
-Strong knowledge of Software and OS deployment tools
-Ability to read and understand Powershell
-Working with Hardware and Software Vendors on procurement tickets / projects
-Self Motivated

Network problems at this level are more complex requiring the incumbent to probe for information when the nature and cause of the problem is unclear and the solution is not obvious.

Candidate should have had some prior experience with ticketing systems.

Candidate should have proven ability of working independently to resolve issues on multiple sites.

Travel may be throughout the State of DE using private vehicle

Support until 8:00pm will be required on a rotating schedule for Wednesday Night Support

State and Federal Background check required for this position (expense of contractor/vendor)

Please do not submit candidates that have not supported deskside environments - phone-only support is not qualified experience for this role.

This is a 100% on-site role that requires on site presence.
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 114130 while calling.
 
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(Consultant: Troubleshooting, Enterprise Environment Management, Windows 7 And 10., PowerShell Active Directory Documentatio in Dover, DE)
     
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