Troubleshooting Technician Customer Service Skills IT Experience LAN Consultant   Requirement id 71512 Job title Consultant Job location in Decatur, GA Skills required Troubleshooting, Resolving Hardware And Software Issues, Resolving Network Issues, Technician Customer Service Skills IT Ex Open Date 17-Jul-2018 Close Date Job type Contract Duration 11 Months Compensation DOE Status requirement --- Job interview type --- Apply    Email Recruiter: coolsoft Job Description Consultant: Troubleshooting, Resolving Hardware And Software Issues, Resolving Network Issues, Technician Customer Service Skills IT Ex Start Date :07/30/2018 End Date :06/28/2019 Submission Deadline :07/24/2018 Description : Under general supervision, facilitates the maintenance of computer resources; provides technical support for workstations, hardware and software. Incumbent will be assigned to a school location or assigned to central office for dispatch. Individual support assignments are subject to change. Essential Functions and Abilites: The following duties are representative for this position. The omission of specific statements of duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned. • Resolves software, hardware, phone systems and network problems. • Assists users with PCs, Macintoshes, Printing, Local Area Networks (LAN) and associated software. • Assists schools with the use of Active Directory, Thin Client devices, tablet computers, Interactive White Boards, and wireless technology. Expresses a sense of urgency Performs special assignments, serves on project teams, and stays up to date with latest technical skills. Performs other duties as assigned. Exhibits excellent customer service skills Researches, plans, procures, installs and maintains computer hardware and software. Administers and documents technology inventory. Plans and coordinates all technology projects, policies and procedures. Performs expert troubleshooting, diagnosis & repair of hardware and software issues Configuration and management of Chromebook devices Troubleshooting and repair of interactive boards Repair of projectors and touch panel devices Ability to converse professionally with school leadership Superior Cognitive reasoning ability Professional attire EDUCATION AND/OF EXPERIENCE: • Associates degree in Computer Science, Information Technology or closely related area from an approved accredited college or university required. • Net + certification required • Minimum of three (5) years of computer/information technology hardware/software support or closely related experience is required. CERTIFICATES, LICENSES, PERMITS: • Valid Georgia Drivers License required. • Valid N+ certification preferred.   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 71512 while calling.   Other jobs in GA: Alpharetta (12), Atlanta (37), Conyers (2), Downtown Atlanta (1), Dublin (1), Duluth (5), Dunwoody (4), Lawrenceville (2), Norcross (4), Troubleshooting job openings in Decatur, GA Jobs List Technician I, IT (ES)-REVISED - 52469 Create date: 27-Jul-2017 Start Date : 08/07/2017 End Date : 06/29/2018 Submission Dead Line : 08/04/2017 Description : THIS JOB DESCRIPTION HAS BEEN REVISED TO PROVIDE MORE SPECIFIC CHARACTERISTICS FOR POTENTIAL CANDIATES. Under general supervision, facilitates the maintenance of computer resources; provides techni.... 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