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Executive Order 11246, Section 503 & VEVRAA EOE, including disability/vets
Troubleshooting Microsoft Office Suite SCCM GoTo Assist Peripheral Hardware Support
 
Requirement id 138278
Job title Consultant
Job location in Morris Plains, NJ
Skills required Troubleshooting, Customer Service Skills, Office 365, Microsoft Office Suite SCCM GoTo Assist
Open Date 03-Jan-2023
Close Date
Job type Contract
Duration 3 Months
Compensation DOE
Status requirement ---
Job interview type ---
Apply
   Email Recruiter: coolsoft
Job Description Consultant: Troubleshooting, Customer Service Skills, Office 365, Microsoft Office Suite SCCM GoTo Assist

start date : 01/23/2023

End date : 04/01/2023

submission deadline : 1/6/2023

client info : DOH

Note :

* Must be able to work on site 100%

* iLinc Web Cam Interview Only

Description :

This position will be responsible for providing on-site computer/tablet/peripheral technical support including but not limited to answering inquiries, resolving computer, network, application and Internet connection issues via phone, e-mail, and remote connection or in person and walk user through problem-solving process. Identify and escalate situations requiring urgent attention and notify primary HIT Deskside team when problems are reported based on a specific work activity or location; prepare activity reports and re-direct non-deskside problems to the appropriate project team resource. The position will also be responsible for imaging computers, encrypting hard drives and deploying new/re-imaged computers.

This position is not purely phone support and will be 100% on site at the address listed.
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 138278 while calling.
 
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(Consultant: Troubleshooting, Customer Service Skills, Office 365, Microsoft Office Suite SCCM GoTo Assist in Morris Plains, NJ)
     
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