Troubleshooting Tier 23 Support Helpdesk Crystal Reports SQL Microsoft MS Office Su   Requirement id 116024 Job title Consultant Job location in Richmond, VA Skills required Computer Hardware, Software Installation And Implementation, Troubleshooting, Tier 23 Support Helpdesk Crystal Reports Open Date 14-Apr-2021 Close Date Job type Contract Duration 2 Months Compensation DOE Status requirement --- Job interview type --- Apply    Email Recruiter: coolsoft Job Description Consultant: Computer Hardware, Software Installation And Implementation, Troubleshooting, Tier 23 Support Helpdesk Crystal Reports start date:04/26/2021 End date:06/30/2021 submission deadline:4/17/2021 client info :ABC * Note: Agency Interview Type: Web Cam Interview Only Description: Please make sure to ready the following before submitting: *If your candidate interviewed recently for this role (when open under req# 646866) at its please DO NOT submit them again. Mgr was not interested in any of the other candidates they interviewed from req# 646866. * Please submit Richmond based candidates only * This position will travel to HQ (on Hermitage Rd) 30% of the time, and the remainder will be remote. Pls make sure your candidate is aware and accepts this criteria. Job Description This position will provides end user technical support for both software and hardware. Also, provide maintenance, implementation staging, reference documentation, production problem analysis, and technical support. Provides hands on user support for complex issues related to software and hardware. Experience and Skills 3 to 5 years experience Tier II support in Information Technology Services Experienced in analysis and problem resolution of automated systems in a multi-tiered environment. Basic knowledge and hands on experience trouble shooting and fixing IT hardware. Skills and Abilities: SQL PLSQL Experience with an ITSM tool ITIL Strong analytical, interpersonal and written/verbal communication skills Sound problem resolution, judgment and decision-making skills MS Office Proficiency (Word, Excel,) Ability to demonstrate creative thinking Ability to develop relationships Ability to analyze complex processes and understand architectural issues as well as review and test automated systems. Ability to communicate well and work independently with minimum supervision. Strong willingness to learn new technologies, dive into challenges and take direction Ability in problem analysis and resolution. Preferred Qualifications Graduation from a college or university with course work in information systems or computer science; from a community college or equivalent with course work in information systems or computer programming. Associated degree or higher is desired. ITIL certification   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 116024 while calling.   Other jobs in VA: Alexandria (1), Ashburn (3), Cardinal (1), Charllottesville (1), Charlottesville (6), Chesapeake (2), Chester (2), Dulles (3), Fredericksburg (1), Fremont (1), Glen Allen (2), Reston (4), Richmond (45), Roanoke (14), Virginia Beach (14), Computer Hardware job openings in Richmond, VA Jobs List ABC - Tech Support 3 (646866) Create date: 02-Mar-2021 Start Date :03/15/2021 End Date :06/30/2021 Submission Deadline :03/08/2021 Client Info : ABC Note : * Agency Interview Type : Web Cam Interview Only Description : * Please submit Richmond based candidates only * This position will travel to HQ 30% o.... (This job is for - Troubleshooting Help Desk Jobs in VA Richmond Consultant - (in Richmond, VA)) RIC - Technical Support 1 (622289) Create date: 04-Feb-2020 Start Date : 02/24/2020 End Date : 08/24/2020 Submission Deadline : 02/11/2020 Client Info : City of Richmond * Interview Type : In Person Only Note: * Max Vendor Rate: $41.41 Description : Max Vendor Rate: $41.41 The Technical S.... (This job is for - job Jobs in VA Richmond Consultant - (in Richmond, VA))    Computer Hardware job openings in other states Jobs List NCDOT - Specialist- Expert (776170) Create date: 04-Sep-2025 Start date : 09/15/2025 End Date : 10/16/2026 Submission deadline : 09/10/2025 Client Info : NCDOT Note: * Agency Interview Type : Either Webcam Interview or In Person * Onsite Description : The NCDIT-Transportation organization is seeking a desktop support Exp.... (This job is for - job Jobs in NC Raleigh Specialist - (in Raleigh, NC)) NCDOT - Specialist Expert High (764767) Create date: 30-May-2025 Start date : 06/30/2025 End Date : 06/15/2026 Submission deadline : 06/05/2025 Client Info : NCDOT Note: * Agency Interview Type : Either Webcam Interview or In Person * Onsite Description : This person is required to sit on-site. The NCDIT-Transport.... (This job is for - job Jobs in NC Raleigh Specialist - (in Raleigh, NC)) NCDOT - Specialist- Expert (755376) Create date: 15-Jan-2025 No of Submissions: 2 Start Date: 2/24/2025 End Date: 02/23/2026 Submission Deadline:01/22/2025 Client info: NCDOT Note: * Agency Interview Type: Either Webcam Interview or In Person Description: This person is required to sit on-site in Rocky Mount, NC. The.... (This job is for - job Jobs in NC RockyMount Expert - (in ROCKY MOUNT, NC)) NCDOT - Specialist- Expert (747185) Create date: 17-Sep-2024 No of Submissions : 2 Start date : 09/30/2024 End Date : 12/20/2024 Submission deadline : 09/23/2024 Client Info : NCDOT Note: * Agency Interview Type : Either Webcam Interview or In Person * Onsite Description : The NCDIT-Transportation is seeking a.... (This job is for - job Jobs in NC Raleigh Specialist - (in Raleigh, NC)) NCDOT - Specialist- Expert (724507) Create date: 20-Nov-2023 Onsite Start date :12/18/2023 End Date :12/17/2024 Submission deadline :11/21/2023 Client Info : NCDOT Description : ------------------------------------------------------ This person is required to sit on-site. The NCDIT-Transportation is seeking an Expert Specialist resou.... (This job is for - Migration Jobs in NC Raleigh Expert - (in Raleigh, NC))     (Consultant: Computer Hardware, Software Installation And Implementation, Troubleshooting, Tier 23 Support Helpdesk Crystal Reports in Richmond, VA)

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