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Executive Order 11246, Section 503 & VEVRAA EOE, including disability/vets
Troubleshooting Monitoring Interpersonal Sills Developer
(Jobs in Hartford, CT)
Requirement id
109222
Job title
Developer
Job location
in Hartford, CT
Skills required
Troubleshooting, IT Help Desk, Monitoring, Interpersonal Sills
Open Date
13-Aug-2020
Close Date
Job type
Contract
Duration
2 Months
Compensation
DOE
Status requirement
---
Job interview type
---
Apply
Email Recruiter:
coolsoft
Job Description
Developer: Troubleshooting, IT Help Desk, Monitoring, Interpersonal Sills
Start Date : 08/14/2020
End Date : 10/02/2020
Submission Deadline : 08/14/2020
Client Info: CT DSS
Description :
SCOPE OF WORK
As part of the Information Technology Services (ITS), the consultant will be required to provide basic support and troubleshooting, such as hardware, software, password resets, printer support, break/fix instructions. A Level 1 tech gathers and analyzes information about the users issue and determines the best way to resolve their problem. Level 1 may also provide support for identified Level 2 and Level 3 issues where configuration solutions have already been documented.
Specific Services Required
Desktop Services: Considerable imaging and deployment experience required. Familiarity with Free Open Ghost (FOG) a plus but not required. Diagnoses and resolves simple computer and software problems using a variety of diagnostic tools; uses diagnostic tools to identify hardware and/or software problems and initiates repair; rebuilds PCs and reconfigures user specific settings; installs new software releases of simple to moderate complexity; coordinates installation of and installs, modifies and maintains hardware and/or software; configures and installs terminal emulation software for host connection; performs related duties as required.
Network Services: Provides first level support for basic network connectivity, or related network issues for the user community; assists with diagnoses and resolution of basic network problems; provides user support and on the spot training to users; performs related duties as required.
Required Skills / Experience
2 to 5 Years of experience in Information Technology (IT) operations support areas. At least 2 years of experience must be in a Help Desk team environment. The successful candidate must have strong interpersonal skills and the ability to thrive in a fast paced environment.
Call
502-379-4456 Ext 100
for more details. Please provide Requirement id: 109222 while calling.
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