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Executive Order 11246, Section 503 & VEVRAA EOE, including disability/vets
Troubleshooting SCCM Customer Service Skills Strong Communication Skills Strong Anal
Requirement id
135179
Job title
Consultant
Job location
in Bismark, ND
Skills required
Troubleshooting, Software And Hardware Configuration Management., SCCM, Customer Service Skills Strong Communica
Open Date
20-Jul-2022
Close Date
Job type
Contract
Duration
3 Months
Compensation
DOE
Status requirement
---
Job interview type
---
Apply
Email Recruiter:
coolsoft
Job Description
Consultant: Troubleshooting, Software And Hardware Configuration Management., SCCM, Customer Service Skills Strong Communica
start date:8/8/2022
End date:10/31/2022
submission deadline:7/22 at 4pm CST.
client info : ITS
Note:
* Position will be onsite at the Bismark location.
Description:
Individual will work as a member of a team that provides support for hardware and software applications on a variety of computing platforms in a large, multi-system technology environment. Individual is responsible for testing, monitoring, troubleshooting, maintenance and technical support of computing systems and the specialized applications that run on those systems. Individual will utilize Microsofts System Center Configuration Manager (SCCM) to provide support and automation in this environment. Establish and maintain documentation files of computer hardware and software configurations. Train users on fundamentals of new operating systems, software applications, Microsoft Office productivity suites, devices and remote accessibility.
Job requires specialized knowledge of practices, principles, standards, and guidelines as related to client technology support. Individual will be responsible primarily for the processing of incidents recorded by the customer services support center and processing of work requests submitted by customers.
Individual must have strong customer service skills supporting users at all levels throughout the enterprise. Must be able to work well with people and possess strong communication skills as
needed to effectively interpret and communicate highly technical information to non-technical and technical users.
Individual must be able to perform in a fast-paced, progressive, and challenging team environment; possess strong analytical and problem-solving skills. Individual must also be able to work in a deadline intensive work environment and possess the organizational and multi-tasking skills needed to organize work and meet deadlines.
Professional certifications in hardware, operating systems, Microsoft Office or other applications are helpful but not required.
Call
502-379-4456 Ext 100
for more details. Please provide Requirement id: 135179 while calling.
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