VLAN Network Phone Skills DCL Scripting Analyst (Jobs in Richmond, VA)   Requirement id 140666 Job title Analyst Job location in Richmond, VA Skills required Trouble Shooting PC, Office Suite, VLAN, Network Phone Skills DCL Scripting Open Date 04-May-2023 Close Date Job type Contract Duration 8 Months Compensation DOE Status requirement --- Job interview type --- Apply    Email Recruiter: coolsoft Job Description Analyst: Trouble Shooting PC, Office Suite, VLAN, Network Phone Skills DCL Scripting Onsite Start date :05/30/2023 End Date :12/11/2023 Submission deadline :5/9/2023 Client Info :DGS Description : ------------------------------------------------------ IMPORTANT: This is an ON SITE position, physically located at DCLS 600 N 5th Street. Parking is NOT provided for contractors. Pls make sure to share that with your candidate to avoid issues should they be selected. ABOUT THE ROLE The Help Desk Tech is responsible for providing computer information systems support via the phone, email or at a Customer workstation. Also responsible for triage of incoming new calls and monitoring of existing calls for completion. Support duties include but are not limited to network connectivity troubleshooting, desktop hardware, OS, printers, phone, and Multimedia support. The candidate will need to have a basic understanding of Active Directory in a multiple Domain network environment. They must also have a fundamental understanding of Personal Computer and Information Systems operations. The position includes ensuring that department manuals are current and items such as manuals, reference guides, IT procedures, diagrams and other technical documents remain up to date. As necessary, the ideal candidate will assist in the authoring of new troubleshooting procedures, guidelines and diagrams. The candidate must possess excellent interpersonal skills for communicating as their primary job will be customer facing. The candidate also must be able to perform in a team environment Help Desk Tech Job Duties include: 1.Respond to and direct help desk tickets to other technicians for resolution. DGS uses an internal application for ticketing. Exp with Remedy or similar ticketing apps is fine. 2.Perform installation and troubleshooting of PCs, printers, iPhones and software. 3.Daily inspections of server room and data closets 4.Manage backup tape rotation and cases for offsite pickup 5.Perform network jack activation for correct VLAN 6.Basic customer training and support on Mitel phone operations. Prefer MiTel, but will accept experience with other phone systems. 7.Weekly review of all outstanding Help Desk tickets and notify DCLS Team Lead of overdue tickets   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 140666 while calling.   Other jobs in VA: Alexandria (1), Ashburn (3), Cardinal (1), Charllottesville (1), Charlottesville (6), Chesapeake (2), Chester (2), Dulles (3), Fredericksburg (1), Fremont (1), Glen Allen (2), Reston (4), Richmond (45), Roanoke (14), Virginia Beach (14), Trouble Shooting PC job openings in Richmond, VA Jobs List DGS - Technical Support Analyst 3 - (747385) Create date: 09-Oct-2024 No of Submissions : 2 Start date : 10/28/2024 End Date : 10/31/2025 Submission deadline : 10/15/2024 Client Info : DGS Note: * Agency Interview Type : Web Cam Interview Only * Onsite * IMPORTANT: This is an ON SITE position, physically located at DCLS 600 N 5th.... 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(This job is for - job Jobs in ID Boise Consultant - (in Boise, ID)) DHB Service Support Analyst- Mid Level (755568) Create date: 24-Jan-2025 No of Submissions : 1 Start date : 02/17/2025 End Date : 02/16/2026 Submission deadline : 01/31/2025 Client Info : NCDHHS-HB Note: * Agency Interview Type : Webcam Interview Only * Onsite Description : Contractor– DHB IT - User Support Technician job Jobs in NC Raleigh Analyst - (in Raleigh, NC))    Trouble Shooting PC job openings in VA Jobs List ABC - Operations Support Analyst (752390) Create date: 10-Dec-2024 No of Submissions : 2 Start date : 01/13/2025 End Date : 06/30/2025 Submission deadline : 12/13/2024 Client Info : ABC Note: * Agency Interview Type : In Person Only * Hybrid Description : **There IS available parking at this facility for contr.... (This job is for - job Jobs in VA Mechanicsville Analyst - (in Mechanicsville, VA)) NSU - IT Help Desk Tier II(694190) Create date: 27-Sep-2022 Start date :10/10/2022 End Date :05/15/2023 Submission deadline :9/29/2022 Client Info :NSU Description : This role is 100% ON SITE from Day One. Pls make sure your candidate is aware and agrees to this. Parking: Parking is NOT provided for contractors and there is a monthly fee. M.... (This job is for - job Jobs in VA Norfolk Consultant - (in Norfolk, VA)) VDOT Infra Solutions Architect 4 - Fairfax, VA (613490) Create date: 29-Oct-2019 start date:11/12/2019 End date:06/30/2020 submission deadline:11/7/2019 client info :VDOT Description: *candidates local to the Fairfax, VA area strongly preferred *Manager MAY choose to conduct initial phone interviews for some out-of-state candidates (it .... 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