VPN TroubleShooting Skills System Analyst Analyst (Jobs in Atlanta, GA)   Requirement id 158014 Job title Analyst Job location in Atlanta, GA Skills required Active Directory, VPN, RDP Design/Development., TroubleShooting Skills System Analyst Open Date 14-Apr-2026 Close Date Job type Contract Duration 13 Months Compensation DOE Status requirement --- Job interview type --- Apply    Email Recruiter: coolsoft Job Description Analyst: Active Directory, VPN, RDP Design/Development., TroubleShooting Skills System Analyst Start date : 05/18/2026 End Date : 06/30/2027 Submission deadline : 04/20/2026 Client Info : DOAS Note: * Agency Interview Type : Either Web Cam or In Person * Work Arrangement : Onsite * The candidate must be local to Atlanta and be able to come to the office every day to work. Description : As a Help Desk System Analyst, you will play a critical role in ensuring our employees can work seamlessly across a variety of technical platforms. You will provide direct support to end-users, addressing technical issues, troubleshooting hardware and software problems, and assisting with network connectivity and VPN access. This role requires exceptional problem-solving skills, effective communication, and the ability to thrive in a dynamic environment. You will work with a variety of tools and systems, including Active Directory, Microsoft Teams IP phone systems, and Exchange Admin, while having opportunities to expand your expertise in OKTA, Crowdstrike, AWS, and SharePoint. Your responsibilities will include both in-person support at our office and remote support for users working from home. Job Responsibilities: • Respond to and resolve technical support tickets related to Windows 11, Active Directory, Microsoft O365, network connectivity, VPN, and RDP. • Assist users with password resets, PST file management, and Exchange Admin tasks. • Provide hands-on and remote support for hardware, software, and IP phone systems (e.g., Microsoft Teams). • Use ticket tracking systems to document, prioritize, and track user issues effectively. •Troubleshoot advanced issues using tools like PowerShell for scripting and problem resolution. • Support security and authentication tools such as OKTA and Crowdstrike. • Maintain knowledge of AWS and SharePoint systems to assist users as needed. • Deliver exceptional customer service to end-users via phone, email, and face-to-face interactions. • Collaborate with IT teams to ensure smooth operation of company-wide systems. Preferred Qualifications: • 3+ years of experience in a technical support or help desk role. • Strong understanding of Windows 11, Active Directory, and Microsoft O365. • Experience troubleshooting network connectivity, VPNs, and IP phone systems. • Familiarity with security tools (OKTA, Crowdstrike) and cloud environments (AWS). • Proficiency with ticket tracking systems and remote support tools. • Certifications such as CompTIA A+, Microsoft Certified: Modern Desktop Administrator Associate, or similar are highly desirable. • Excellent communication and interpersonal skills to interact with users of varying technical expertise. • Strong organizational skills and attention to detail in documenting issues and resolutions.   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 158014 while calling.   Other jobs in GA: Alpharetta (12), Atlanta (37), Conyers (2), Downtown Atlanta (1), Dublin (1), Duluth (5), Dunwoody (4), Lawrenceville (2), Norcross (4), Active Directory job openings in Atlanta, GA Jobs List GDOT Sr. Windows Engineer SharePoint Administrator (711380) Create date: 19-May-2023 start date : 06/12/2023 End date : 06/30/2024 submission deadline : 05/24/2023 client info : GDOT - IT IFRA Note : * Hybrid Description : As part of the System Operations Team, you will help maintain multiple SharePoint farms,.... (This job is for - Infrastructure Jobs in GA Atlanta Administrator - (in Atlanta, GA)) GA CJCC Help Desk Analyst 2 (703547) Create date: 01-Feb-2023 start date : 02/20/2023 End date : 05/19/2023 submission deadline : 02/06/2023 client info : CJCC Note : * Onsite * Interview Type : Either Web Cam or In Person Description : Under general supervision, assists custo.... 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Troubleshoot Jobs in TN Nashville Consultant - (in Nashville, TN))    Active Directory job openings in GA Jobs List GGC Senior SOC Analyst (799718) Create date: 07-Apr-2026 Start date :4/27/2026 End Date :07/23/2027 Submission deadline :04/10/2026 Client Info : GGC Note: * ON-SITE ONLY * Agency Interview Type: Either Web Cam or In Person * Must be able to Convert without Sponsorship Description: Job Summary: An idea.... (This job is for - Jobs in GA Lawrenceville Analyst - (in Lawrenceville, GA)) GGC Senior SOC Analyst (795245) Create date: 12-Feb-2026 Start date :3/2/2026 End Date :07/02/2026 Submission deadline :02/17/2026 Client Info : GGC Note: * Agency Interview Type: Either Web Cam or In Person * Work Arrangement: Onsite Description: Job Summary: An ideal candidate will have experience in the Mi.... (This job is for - SIEM Incidents Tasks Jobs in GA Lawrenceville Analyst - (in Lawrenceville, GA)) GA DDS Bi-Lingual Help Desk Analyst 1 (722891) Create date: 06-Nov-2023 Onsite Start date :11/20/2023 End Date :06/30/2024 Submission deadline :11/03/2023 Client Info : DDS - IT Description : ------------------------------------------------------ LOCAL CANDIDATES This position is located at DDS Headquarters in Conyers, Georgia. *MUST be Bi.... (This job is for - MS Office Jobs in GA Conyers Analyst - (in Conyers, GA)) DEKALB - Network Technician 1 (661563) Create date: 13-Sep-2021 Start Date :09/27/2021 End Date :06/30/2022 Submission Deadline :09/16/2021 Client Info : Dekalb - IT Note : * Agency Interview Type: Either Web Cam or In Person Description : Associates degree in Computer Science or its equivalent qualification-highly des.... (This job is for - job Jobs in GA Decatur Consultant - (in Decatur, GA)) DEKALB - Network Technician 1 (660407) Create date: 24-Aug-2021 Start Date :09/7/2021 End Date :06/30/2022 Submission Deadline :08/27/2021 Client Info : Dekalb - IT Note : * Agency Interview Type: Either Web Cam or In Person Description : Associates degree in Computer Science or its equivalent qualification-highly desi.... (This job is for - job Jobs in GA Decatur Consultant - (in Decatur, GA)) (Analyst: Active Directory, VPN, RDP Design/Development., TroubleShooting Skills System Analyst in Atlanta, GA)

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