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Executive Order 11246, Section 503 & VEVRAA EOE, including disability/vets
Microsoft Outlook Administrator
(Jobs in North Little Rock, AR)
 
Requirement id 6674
Job title Administrator
Job location in North Little Rock, AR
Skills required Desktop Support, Pheripheral Troubleshooting, MS Office Suite, Microsoft Outlook
Open Date 15-Sep-2011
Close Date
Job type Contract
Duration 15 Months
Compensation DOE
Status requirement ---
Job interview type ---
Apply
   Email Recruiter: coolsoft
Job Description Administrator: Desktop Support, Pheripheral Troubleshooting, MS Office Suite, Microsoft Outlook

[Note : Start Date: 10/03/2011
End Date: 12/31/2012]

[Submission Deadline : 09/20/2011]

[Note : Local candidates preferred]

• Ability to utilize imaging software.
• Knowledge of property accountability processes.
• Captures, maintains and track warranty data for all fielded systems
• Receive telephone calls and e-mails from users having problems using computer software and hardware or inquiring how to use specific software, programming languages, electronic mail, or operating systems.
• Ascertain the nature of problem; determine whether problem is caused by hardware such as modem, printer, cables, or telephone, and log in tracking system.
• Escalate problems in accordance with defined procedures.
• Assist users through problem solving steps
• Use technical databases to research problems, and talk with co-workers to research problem and find solution.
• Test software and hardware for troubleshooting and problem resolution.
• Provide service and preventive maintenance activities on element exchange/baseline products (products with element exchange service and traditional maintenance philosophies; i.e., terminals, printers, personal computers, etc.).
• Able to diagnose and detect correct equipment errors and repair products by replacing worn or broken parts, and making technical adjustments.
• Makes appropriate use of reference publications and diagnostic aids in resolving technical problems.
• Assist in coordination of changes, upgrades and new products, ensuring systems will operate correctly in current and future environment.
• Provide accurate and complete answers to general use and administrative environment questions in a timely manner.
• Support shared software, such as operating systems, configuration management tools, application and development tools, testing tools, compilers, and code editors.
• Track and route problems, requests, and document resolutions
• Communicate accurate and useful status updates.
• Installing and monitoring performance of the program after implementation
• Manage and report time spent on all work activities.
• Recreating steps taken by the user to locate the source of a program and rewriting the knowledge base.
• Follow quality standards
• Ability to work in a team environment
• Complete assigned tasks.
• Strong communication skills; both written and spoken.
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 6674 while calling.
 
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(Administrator: Desktop Support, Pheripheral Troubleshooting, MS Office Suite, Microsoft Outlook in North Little Rock, AR)
     
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