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Executive Order 11246, Section 503 & VEVRAA EOE, including disability/vets
System Analysis IT Professional Analyst
(Jobs in MENLO PARK, CA)
 
Requirement id 49985
Job title Analyst
Job location in Menlo Park, CA
Skills required TroubleShooting Skills, Technical Support, Business Analysis, System Analysis IT Professional
Open Date 23-Nov-2015
Close Date
Job type Contract
Duration 12 Months
Compensation DOE
Status requirement ---
Job interview type ---
Apply
   Email Recruiter: coolsoft
Job Description Analyst: TroubleShooting Skills, Technical Support, Business Analysis, System Analysis IT Professional

Note: Start Date : 11/30/2015
End Date : 11/29/2016
Submission Deadline : 11/27/2015
Client Info : COMSYS

Description:

JOB DESCRIPTION: Duties and Responsibilities

Serve as the first-line of support in the advertising bugs triage process

Provide high-level support to the sales team for advertising bugs in the clients products

Use troubleshooting skills to identify the root cause of a bug

Develop deep knowledge and specialize in the clients advertising product support groups

Investigate and prioritize advertising bugs, escalating to next level support where appropriate

Effectively communicate a bug resolution, workaround, and/or bug replication instructions

Skills / Requirements

Associate or technical degree preferred

Experience with product technical support

Demonstrated ability to think critically and problem-solve

Ability to rapidly assess, analyze and resolve or troubleshoot issues and distill into clear and concise communications

Work onsite from Monday through Friday

Support a rotating, off-business hours on-call support schedule

Fluency in English
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 49985 while calling.
 
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(Analyst: TroubleShooting Skills, Technical Support, Business Analysis, System Analysis IT Professional in Menlo Park, CA)
     
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