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Executive Order 11246, Section 503 & VEVRAA EOE, including disability/vets
Engineer
(Jobs in SAN JOSE, CA)
 
Requirement id 7418
Job title Engineer
Job location in San Jose, CA
Skills required Linux System Administrator, Solaris 10, Unix Shell Scripting,
Open Date 23-Nov-2011
Close Date
Job type Contract
Duration 13 Months
Compensation DOE
Status requirement ---
Job interview type ---
Apply
   Email Recruiter: coolsoft
Job Description Engineer: Linux System Administrator, Solaris 10, Unix Shell Scripting,

[Note : Start Date : 12-05-2011
End Date : 12-28-2012]

Description :

Local candidate only :
The Technical Support Engineers will provide first line phone and email consultation to several clients. They will serve as a focal point for large account network problem resolutions. Candidates will be expected to perform troubleshooting tasks on network management tools. They will be expected to resolve customer issues and close customer tickets efficiently. They will be responsible for ensuring that the customer relationship is managed through proactive customer communications, by providing rapid response and guaranteeing that estimated response times are communicated up front.
These customer issues often include product bugs, DNS issues, device configurations problems, and troubleshooting connectivity issues as well as training the customer on unfamiliar features. In general work on problems of diverse scope.

Required Skills :
* 3 to 5 years hands on Linux system administrator skills.
* Proficiency in Solaris 10 and current usage.
* Strong understanding of switches, routers, firewalls, proxies and subnetting.
* Good working knowledge of standard protocols such as Telnet, DNS, FTP, and SSH,.
* Experience with UNIX shell scripting (Perl preferred; or, PCP, TCL, Python or Ruby)
* Experience with Traffic Sniffers such as Ethereal.
* 5 years in a role with customer-facing support responsibilities
* Standard troubleshooting skills
* Strong written and verbal communication skills.

Qualification :
Bachelors Degree or equivalent experience
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 7418 while calling.
 
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