Troubleshoot Consultant (Jobs in Madison, WI)   Requirement id 158783 Job title Consultant Job location in Madison, WI Skills required Troubleshoot, Mobile Device Management, Customer Service, Open Date 03-Aug-2026 Close Date Job type Contract Duration 10 Months Compensation DOE Status requirement --- Job interview type --- Apply    Email Recruiter: coolsoft Job Description Consultant: Troubleshoot, Mobile Device Management, Customer Service, Start date :8/31/2026 End Date :06/30/2027 Submission deadline : 8/11/2026 4:00:00 PM CST Client Info : DHS Note: * Interview Process: 2 rounds of interviews. First round will be virtual, Second round will be onsite in Madison, WI. * Onsite or Remote? This position is onsite 5 days a week. Possibility of remote work one day a week. * Candidates must be CURRENT WI residents. Relocation is not allowed. Up to 10% travel is required for this position. This would be rare occurrences of 1-night stays within the state to other facilities or conferences. Description: The Bureau of Information Technology Services (BITS) requires a Desktop Support IV resource to provide technical support for telecommunications and mobile device initiatives that are critical to the work unit, the Division of Enterprise Services (DES), and the agency. This position supports the Communications and Mobile Device Support (CMDS) team in the deployment, configuration, maintenance, inventory management, and support of agency-issued mobile devices. Essential Duties and Responsibilities: Mobile Device Support: • Support DHS telecommunications and mobile devices, including iPhones and iPads, used by DHS staff, and Electronic Health Records (EHR) at centers and institutions. • Assist in supporting more than 5,000 mobile devices used by DHS staff and county staff. • Configure, deploy, and distribute mobile devices to staff located across multiple sites throughout the state. • Provide technical assistance to users to ensure successful utilization of mobile devices and related services. Inventory and Asset Management: • Assist with the processing of returned mobile devices. • Perform device sanitization, inventory tracking, and reconfiguration activities. • Prepare devices for redeployment to meet ongoing business needs. • Support inventory and billing management activities related to agency mobile devices. User Training and Support: • Provide one-on-one training for new hires and employees returning to the office. • Assist users with mobile device setup, functionality, and operational questions. • Work collaboratively with the CMDS team to ensure users receive timely and effective support. Device Maintenance and Security: • Assist with operational upgrades of DHS-issued mobile devices. • Support operating system updates and device patching efforts. • Help ensure mobile devices remain current and secure to reduce the risk of malware and other security threats. • Assist with maintaining device readiness and operational reliability. Working Relationships: • Works closely with the BITS Communications and Mobile Device Support (CMDS) team. • Provides support to DHS staff, county staff, National Guard personnel, and other authorized mobile device users. • Collaborates with agency personnel to support mobile device deployment, maintenance, and recovery processes.   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 158783 while calling.   Other jobs in WI: De Pere (2), Green Bay (8), Kenosha (2), Madidson (1), Madison (36), Menomonee Falls (19), Milwaukee (59), Sun Prarie (1), Unknown (2), Waukesha (2), Troubleshoot job openings in Madison, WI Jobs List Business Analyst/Consultant IV -160075- Rebid Create date: 17-Jun-2026 Start date :07/01/2026 End Date :06/30/2027 Submission deadline :6/18/2026 Client Info :DOC Note: *Interview Process: Microsoft Teams *Duration of Contract: 6/30/27 with possibility for extension *Remote or Onsite: Work is remote, however candidates much be local to WI or will.... (This job is for - Troubleshoot Jobs in WI Madison Analyst - (in Madison, WI)) OnBase Administrator/Developer III - 157047 Create date: 01-Apr-2026 Start date :4/27/2026 End Date :06/30/2026 Submission deadline :4/8/26 at 4:00 PM CST. Client Info : DOA Note: * Onsite or Remote? Must be WI resident or willing to relocate WITHIN 30 DAYS FROM DESIGNATED START DATE. Hybrid. Primarily remote but candidate must be available to come onsite as n.... (This job is for - Troubleshoot Jobs in WI Madison Developer - (in Madison, WI)) SharePoint Systems Administrator III - 155931 - Rebid Create date: 02-Mar-2026 Start date : 03/23/2026 End Date : 06/30/2026 Submission deadline : 3/4/2026 4:00:00 PM Client Info : ETF Note: * Interview Process: N/A * Duration: 6/30/26 with possibility of extension. * Onsite or Remote? Candidates must be CURRENT WI residents. No relocation allo.... (This job is for - Troubleshoot Jobs in WI Madison Administrator - (in Madison, WI)) Desktop Support IV - 135189 Create date: 18-Sep-2024 Position Title:* Madison, WI - IT - ETF - DTSDS - BITS - Desktop Support IV - N/A No of Submissions : 2 Start date : 10/21/2024 End Date : 06/30/2025 Submission deadline : 9/25/2024 4:00:00 PM Client Info : ETF Note : * Interview Process: MS Teams with Video & Audi.... 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(This job is for - Troubleshoot Jobs in GA Atlanta Consultant - (in Atlanta, GA))    Troubleshoot job openings in WI Jobs List Telecommunications Technician III - 150150 Create date: 21-Oct-2025 Start date :11/24/2025 End Date :06/30/2026 Submission deadline :10/28/25 at 4:00PM CST. Client Info : DNR Note: * Onsite or Remote? Onsite. * Candidates must be current WI residents or willing to relocate prior to starting the role. Position location is not necessarily in Eau Claire. .... (This job is for - Troubleshoot Jobs in WI EauClaire Consultant - (in Eau Claire, WI)) Technician III - 144094 - Rebid Create date: 27-Jun-2025 Start Date :07/01/2025 End Date :06/30/2026 Submission Deadline :7/1/25 at 4:00 PM CST. Client Info : Supreme Court Note: * Interview Process: Remote interview via Teams * Duration of the Contract: 6/30/2026 * Onsite or Remote? Candidates must be C.... (This job is for - TroubleshootTroubleshooting Jobs in WI Milwaukee Consultant - (in Milwaukee, WI)) Database Administrator IV-104810 Create date: 23-May-2022 start date:07/01/2022 End date:06/30/2023 submission deadline: 5/27/2022 client info : DOA Note: * Duration: 6/30/2023 likely to extend * Wisconsin resident candidates only or willing to relocate at the candidates expense. * This position is 100% remote, with an optio.... (This job is for - Troubleshoot Jobs in WI Wisconsin Administrator - (in Wisconsin, WI)) Informatica Developer (Cloud) - 66512 Create date: 08-Sep-2020 Candidate must be our W2 Employee. Job Description : 2 - EBS/EPM Cloud/Informatica: What: Primary Proficiency with Informatica Power Center. Strong knowledge/experience with loading and transforming data. Strong knowledge/experience with source system anal.... (This job is for - Oracle Troubleshoot Jobs in WI GreenBay Developer - (in Green Bay, WI)) Technical Writer-2 - WISCJP00017695 Create date: 08-Jun-2020 Start Date :06/22/2020 End Date :12/31/2020 Submission Deadline :Due to SCS 06/12/2020 by 8:00 a.m. CT Client Info : Milwaukee County - IMSD Description : This Position Requires Portfolio of work and/or writing examples is required. Please attach to the end of the .... (This job is for - Troubleshoot Jobs in WI Milwaukee Consultant - (in Milwaukee, WI)) (Consultant: Troubleshoot, Mobile Device Management, Customer Service, in Madison, WI)

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