Analyst (Jobs in Hartford, CT)   Requirement id 154716 Job title Analyst Job location in Hartford, CT Skills required Active Directory, Microsoft Office, Customer Service Skills, Open Date 14-Aug-2025 Close Date Job type Contract Duration 12 Months Compensation DOE Status requirement --- Job interview type --- Apply    Email Recruiter: coolsoft Job Description Analyst: Active Directory, Microsoft Office, Customer Service Skills, Start Date :8/25/2025 End Date :08/23/2026 Submission Deadline :8/22/2025 Client Info : CT DCF Note * Position Location: On Site Description : The Department of Children and Families depends on the core, mission-critical applications, LINK and IV-E, Connecticuts Federally-reimbursed SACWIS (Statewide Automated Child Welfare Information System). Implemented in 1996, available on every desktop, and used by over 2,000 social workers and case managers, the application has been enhanced and modified continually to meet data capture and process functionality requirements driven by good child welfare case practice as well as State and Federal legislation and statute. Additionally, LINK continues to experience change chiefly in compliance with the 1991 Juan F. Consent Decree as well as the agencys ongoing goal of improving the safety, permanency and well-being of children in care. The agency is currently committed to developing the next generation Comprehensive Child Welfare information system (CCWIS) and has invested significant resources to ensure that Connecticut has efficient, economic and effective tools to aid our Child Welfare Staff, Providers and the children and families of CT. Concurrently, the agency implemented a multi-faceted, agency-wide outcome measure improvement plan that specifically addresses each of the twenty-two (22) outcomes targeted for improvement driven by the original Consent Decree. A number of initiatives that comprise this improvement plan require the support of information technology. DCF Information Systems provides technology expertise and services as well as an information systems infrastructure to the agency and its roughly 3,300 employees. DCF Information Systems strives to improve continually improving technology services that are cost-effective and of the highest effectiveness and quality. 3. SCOPE OF WORK: The agency needs to engage the service of a Help Desk Technician consultant position. The candidate will provide telephone and remote control support for level one computer issues and participate in the processing and maintenance of DCF User Administration forms. A primary focus of this candidate will be receiving forms for agency staff, verifying completeness, making necessary changes to system administration and proper retention of the forms. Attention to detail and ability to follow protocols is essential. Communication with agency supervisors and other agencies is required. POSITION ROLE AND DELIVERABLES We currently need a Help Desk Technician to provide level one technical support and to process agency user forms for user moves, adds and changes. The home location will be the central office in Hartford. Attention to detail and maintaining a customer focus is essential. The Technician will need to provide responsive support to agency end users and escalate as necessary. The incumbent will need to be able to review forms for completeness and assist customers with properly completing the forms. They will follow agency procedures for creating and modifying user accounts on various agency systems. Some interaction with other state agencies will be required to complete the required processing. REQUIRED SKILLS AND EXPERIENCE: In addition, the agency requires: A minimum of one (1) year of prior experience demonstrating the following knowledge and skills: 1. PC Hardware and software installation 2. End user support - face to face and via telephone 3. Excellent customer service skills Its highly desirable that the candidate also have: 1. Experience with computer system and user administration. 2. Technical familiarity with Microsoft Active Directory. 3. Experience with Windows 10,1   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 154716 while calling.   Other jobs in CT: Bristol (4), Hartford (1), Shelton (6), Westport (1), Windsor (4), Windsor Locks (1), Active Directory job openings in Hartford, CT Jobs List LAN Support Technician - Level 3 - 8015 Create date: 21-Oct-2020 start date:11/10/2020 End date:11/10/2021 submission deadline:10/23/2020 client info : CT DOL Description: 6-8 yrs exp Full-time professional work experience in maintaining and supporting Local Area Networks (LAN) including: troubleshooti.... (This job is for - job Jobs in CT Hartford Consultant - (in Hartford, CT)) LAN Support Technician - Level 3 - 8010 Create date: 28-Aug-2020 start date:9/7/2020 End date:12/30/2020 submission deadline:09/01/2020 client info : CT DOL Description: 6-8 yrs exp Full-time professional work experience in maintaining and supporting Local Area Networks (LAN) including: troubleshooting and .... (This job is for - A Jobs in CT Hartford Consultant - (in Hartford, CT)) Help Desk Analyst - 53052 Create date: 05-Feb-2018 Start Date :02/26/2018 End Date :12/31/2018 Submission Deadline :02/07/2018 Client Info :CT DSS Description : DSS is seeking a Help Desk Analyst to complement the capabilities of Help Desk team. The person should be a self-starter; detail and customer service oriented,.... (This job is for - job Jobs in CT Hartford Analyst - (in Hartford, CT)) Help Desk Analyst - Level 3 - 52780 Create date: 14-Nov-2017 Start Date :11/27/2017 End Date :12/31/2018 Submission Deadline :11/22/2017 Client Info :CT DSS Description : Description DSS is seeking a Help Desk Analyst to complement the capabilities of Help Desk team. The person should be a self-starter; detail and customer .... (This job is for - MS Office Jobs in CT Hartford Analyst - (in Hartford, CT)) Mid-Level (5 To 8 Years) System Administrator Create date: 25-Aug-2015 3. SCOPE OF WORK Governor Malloy has stated that the CJIS Governing Boards projects were his highest priorities. In order to show progress and visibility the CJIS team needs a System Administrator who has at least Six (6) year experience in Information Technology (IT) Operations. Specific Services Required • Analyze technologi.... (This job is for - job Jobs in CT Hartford Administrator - (in Hartford, CT))    Active Directory job openings in other states Jobs List NCDOT - Technical Specialist - Junior - Normal (767537) Create date: 09-Jul-2025 Start Date :8/4/2025 End Date :09/25/2026 Submission Deadline :07/15/2025 Client Info : NCDOT Note : * Agency Interview Type : Either Webcam Interview or In Person * Onsite Description : ***The candidate will be allowed to work remotely until all s.... (This job is for - job Jobs in NC Raleigh Specialist - (in Raleigh, NC)) Lead Systems Administrator - 143887 Create date: 19-Jun-2025 Start Date :8/15/2025 End Date :8/15/2028 Submission Deadline :6/26/2025 3:00:00 PM Client Info : MDHS Description: * Manage and maintain user accounts, groups, and security policies within Active Directory. Manage Exchange Online, SharePoint Online, Teams, and One Drive, .... (This job is for - DNS Jobs in MS Jackson Administrator - (in Jackson, MS)) Security Analyst III - 143775 Create date: 16-Jun-2025 Start Date :7/1/2025 End Date :06/30/2026 Submission Deadline :6/18/25 at 4:00 PM CST. Client Info : DOT Note: * Interview Process: Teams Video Interview. one round * Duration: 6/30/2026 possibility of extensions * Onsite or Remote: Candidates must.... (This job is for - RBAC RACF Jobs in WI Madison Analyst - (in Madison, WI)) Help Desk Support Technician SME Level - 142707 Create date: 13-May-2025 Start Date :6/16/2025 End Date :At least 1 Years from projected start date Submission Deadline : 5/20/2025 3:00:00 PM Client Info : MDEK12 Note: * No Max Bill Rate. 100% Onsite, do not submit remote candidates. * Candidates must be local or relocate to MS. job Jobs in MS Jackson Consultant - (in Jackson, MS)) Desktop Support I - 142273 Create date: 30-Apr-2025 Start Date :06/02/2025 End Date :12/31/2025 Submission Deadline : 5/7/2025 at 4:00 pm CST. Client Info : Milwaukee County Note: * Interview Process: Microsoft Teams * Duration: Until 12/31/25 with the possibility to be renewed yearly. * Onsite or remote? C.... (This job is for - job Jobs in WI Milwaukee Consultant - (in Milwaukee, WI))    Active Directory job openings in CT Jobs List Help Desk Analyst - Level 1 - 61811 Create date: 06-Nov-2023 Start date : 12/11/2023 End date :12/08/2024 Submission deadline :11/13/2023 Client info : CT DCF Note: * Position Location: On Site Description : STATE OF CONNECTICUT DEPARTMENT OF CHILDREN AND .... (This job is for - Help Desk Jobs in CT Middletown Analyst - (in Middletown, CT)) Help Desk Analyst - Level 1 - 60999 Create date: 27-Jun-2023 Start date :08/07/2023 End Date :08/04/2024 Submission deadline :06/30/2023 Client Info : CT DCF Note: * Position Location On Site * Candidate Must Be Local Description : The Department of Children and Families depends on the core, mission-critical applications, LINK a.... (This job is for - Help Desk Jobs in CT Denver Analyst - (in Denver, CT)) Help Desk Analyst - Level 1 - 59757 Create date: 20-Dec-2022 start date:1/23/2023 End date:01/21/2024 submission deadline:01/06/2023 client info : CT DCF Note: * Position Location: On Site Description: The Department of Children and Families depends on the core, mission-critical applicatio.... (This job is for - Helpdesk Jobs in CT Middletown Analyst - (in Middletown, CT)) LAN Support Technician - Level 1 - 59209 Create date: 20-Sep-2022 start date:9/30/2022 End date:10/31/2023 submission deadline:09/30/2022 client info : CT DOC Note: * Candidate Must Be Local Description: The Board of Pardons and Paroles (BOPP) is seeking a Computer (Helpdesk/LAN) Technician Leve.... (This job is for - job Jobs in CT Waterbury Consultant - (in Waterbury, CT)) LAN Support Technician - Level 1 - 58754 Create date: 01-Aug-2022 start date:8/18/2022 End date:12/31/2022 submission deadline:08/18/2022 client info : CT DOC Note: * Candidate Must Be Local Description: The project requires one full-time level 1 Computer Technician (helpdesk /LAN technician).... (This job is for - job Jobs in CT Waterbury Consultant - (in Waterbury, CT)) (Analyst: Active Directory, Microsoft Office, Customer Service Skills, in Hartford, CT)

Featured Jobs Automation JavaScript Python Analyst (Jobs in Gllen Allen, Virginia) SCCM - Consultant (Jobs in Charlotte, North Carolina) JSON Developer (Jobs in Raleigh, North Carolina) SharePoint Written Specialist (Jobs in Raleigh, North Carolina) Business Analyst ERP Analyst (Jobs in Raleigh, North Carolina) Business Analyst Excel Analyst (Jobs in Raleigh, North Carolina) RDBMS Maven Jenkins Consultant (Jobs in Nashville, Tennessee) ASP.Net JAVA Developer (Jobs in Madison, Wisconsin) JavaScript Testing Analyst (Jobs in Dimondale, Michigan) Kanban PMP Manager (Jobs in Charleston, South Carolina)