Written And Verbal Communication Skills MicrosoftOffice Architect (Jobs in Hart   Requirement id 136396 Job title Architect Job location in Hartford, CT Skills required Customer Service Skills, Microsoft 365, Self Starter, Written And Verbal Communication Skills Open Date 14-Sep-2022 Close Date Job type Contract Duration 12 Months Compensation DOE Status requirement --- Job interview type --- Apply    Email Recruiter: coolsoft Job Description Architect: Customer Service Skills, Microsoft 365, Self Starter, Written And Verbal Communication Skills start date:10/1/2022 End date:10/01/2023 submission deadline:10/31/2022 client info : CT CJIS Note: * Position Location: Hybrid * Candidate Must Be Local Description: Provide stellar customer service to individual police department and criminal justice agency stakeholders (“stakeholders”) who have CISS user accounts: Properly respond to questions, issues, concerns, and ideas of police department and criminal justice agency staff members Regularly follow up with CJIS-CT Onboarding Team (On boarding liaisons, Onboarding Scheduling Coordinator, and Manager) and customers before, during, and after the onboarding process; ensuring Criminal Justice and Law Enforcement customer needs are not neglected, forgotten, ignored, or delayed Create PPT presentations to present statistics and mitigations for on boarding challenges and on boarding progress Document relevant processes to ensure standardized on boarding coordination, using Microsoft 365 and other relevant products Internally audit, document and monitor Police Department and Criminal Justice Agency progress and statistics to determine how CJIS-CT can better serve stakeholders or assist stakeholders with increasing their CISS usage and trainings Effectively work with the on boarding of police departments and criminal justice agencies (“stakeholders”) Able to meet CJIS-CTs on boarding quota without excuses Accurately represent the voice of the CJIS-CT On boarding Team and understand/empathize with the voice of current and prospective agency stakeholders Reach out to agency contacts to find and identify (new and updated) potential users to be trained for CISS Search Reach out to agency contacts to find and identify who should no longer have access to CISS Search Schedule training and follow up before, during, and after training to guarantee a successful training experience for each user Respond to learners needs before, during, and after training sessions When encountering issues and risks, will always ideate possible mitigations for them Educate agency stakeholders about the on boarding process and CISS application while helping to drive the CISS value for customers Help to create a criminal justice integrated family environment where prospective agency stakeholders become CISS users and current agency CISS users become evangelists of the CISS application Properly follow up with CJIS-CT public safety liaisons during the on boarding process of an agency before or during an imminent risk Respectfully and aggressively pursue and follow up with needed stakeholders to engage them into beginning and continuing the on boarding process Ensure Public Safety Liaisons are consistently booked for training Serve as backup CISS Trainer, if needed Perform other duties as assigned by the CJIS-CT Executive Director or CJIS-CT Program Manager Desired Skills / Experience: Experience working in a Law Enforcement, Criminal Justice, or government setting Experience working in sales, customer service support, and/or training for 3 or more years Familiarity with corporate-like marketing/sales principles while balancing being in a government environment Resides in the State of Connecticut Required Skills/Experience The individual must be: A Self-starter, dependable, and must possess exemplary work ethic Excellent time management. Must be able to meet aggressive deadlines without excuses. Focused, not easily distracted. Can work without being micro-managed. Experienced working on onboarding and/or recru   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 136396 while calling.   Other jobs in CT: Bristol (4), Hartford (1), Shelton (6), Westport (1), Windsor (4), Windsor Locks (1),    Customer Service Skills job openings in other states Jobs List DMAS - Business Analyst 3(762841) Create date: 30-Apr-2025 Start date : 05/19/2025 End Date : 06/30/2025 Submission deadline : 5/5/2025 Client Info : DMAS Note: * Agency Interview Type : In Person Only * Onsite * REPLACING 760236 ON SITE 3 days per week and remote 2 days per week. Duration expected to go 6 mo - 1 yr be.... (This job is for - job Jobs in VA Richmond Analyst - (in Richmond, VA)) NCDIT - System Administrator- Mid Level (761394) Create date: 10-Apr-2025 Start date : 04/21/2025 End Date : 06/30/2025 Submission deadline : 04/16/2025 Client Info : NCDIT Note: * Agency Interview Type : Either Webcam Interview or In Person * Onsite Description : Support customers using good customer service skills including the abi.... (This job is for - job Jobs in NC Raleigh Administrator - (in Raleigh, NC)) NCDIT - System Administrator- Senior (761395) Create date: 10-Apr-2025 Start date : 04/21/2025 End Date : 06/30/2025 Submission deadline : 04/16/2025 Client Info : NCDIT Note: * Agency Interview Type : Either Webcam Interview or In Person * Onsite Description : We need this position that provides desktop support to the 14 agencies.... (This job is for - job Jobs in NC Raleigh Administrator - (in Raleigh, NC)) DMAS - Business Analyst 3 (760236) Create date: 24-Mar-2025 Job Title: DMAS - Business Analyst 3 - IN PERSON IVs ONLY! (760236) Onsite Start date : 04/07/2025 End Date : 06/30/2025 Submission deadline : 3/27/2025 Client Info : DMAS Note: * Agency Interview Type: In Person Only * DMAS Business Analyst 3 - IN PERSON INTER.... (This job is for - job Jobs in VA Richmond Analyst - (in Richmond, VA)) NCDIT - Specialist- Junior (757198) Create date: 20-Feb-2025 Remote No of Submissions : 2 Start date : 02/10/2025 End Date : 06/30/2025 Submission deadline : 02/21/2025 Client Info : NCDIT Note: * Agency Interview Type: Either Webcam Interview or In Person Description : **This is a remote position. T.... (This job is for - ServiceNow Jobs in NC Raleigh Specialist - (in Raleigh, NC))     (Architect: Customer Service Skills, Microsoft 365, Self Starter, Written And Verbal Communication Skills in Hartford, CT)

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