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Executive Order 11246, Section 503 & VEVRAA EOE, including disability/vets
Time Management Skills MS Sharepoint Word And PowerPoint Consultant
(Jobs in Ha
 
Requirement id 136388
Job title Consultant
Job location in Hartford, CT
Skills required Microsoft Office, Written And Verbal Communication Skills, Self Starter, Time Management Skills MS Sharepoint Wor
Open Date 14-Sep-2022
Close Date
Job type Contract
Duration 12 Months
Compensation DOE
Status requirement ---
Job interview type ---
Apply
   Email Recruiter: coolsoft
Job Description Consultant: Microsoft Office, Written And Verbal Communication Skills, Self Starter, Time Management Skills MS Sharepoint Wor

start date:10/1/2022
End date:10/01/2023

submission deadline:10/31/2022

client info : CT CJIS

Note:

* Position Location: Hybrid

* Candidate Must Be Local

Description:

The Criminal Justice Information System (CJIS-CT) Public Safety Agency Coordinator reports to the CJIS-CT Onboarding Team Project Manager and may be assigned to work with additional managers as needed. The Agency Coordinator is responsible for (a) finding who the key onboarding (training and IT connectivity) contacts of police departments and/or criminal justice agencies are (b) making initial introductions or re-introductions between each determined law enforcement/criminal justice agency and CJIS-CTs onboarding team (c) coordinating and scheduling approved police officers and agency staff members to take CISS Search courses, (d) working with CISS Search trainers to support CISS learners needs before, during, and after training, (e) tracking the numbers of people trained per set time period, and (f) providing additional customer service support and team support where needed.


Specific Services Required

n Provide stellar customer service to individual police department and criminal justice agency stakeholders (“stakeholders”) who have CISS user accounts:
Properly respond to questions, issues, concerns, and ideas of police department and criminal justice agency staff members

Regularly follow up with CJIS-CT Onboarding Team (Onboarding liaisons, Onboarding Scheduling Coordinator, and Manager) and customers before, during, and after the onboarding process; ensuring Criminal Justice and Law Enforcement customer needs are not neglected, forgotten, ignored, or delayed

» Create PPT presentations to present statistics and mitigations for onboarding challenges and onboarding progress

Document relevant processes to ensure standardized onboarding coordination, using Microsoft 365 and other relevant products

Internally audit, document and monitor Police Department and Criminal Justice Agency progress and statistics to determine how CJIS-CT can better serve stakeholders or assist stakeholders with increasing their CISS usage and trainings

n Effectively work with the onboarding of police departments and criminal justice agencies (“stakeholders”)

Able to meet CJIS-CTs onboarding quota without excuses

Accurately represent the voice of the CJIS-CT Onboarding Team and understand/empathize with the voice of current and prospective agency stakeholders

Reach out to agency contacts to find and identify (new and updated) potential users to be trained for CISS Search

Reach out to agency contacts to find and identify who should no longer have access to CISS Search

Schedule training and follow up before, during, and after training to guarantee a successful training experience for each user

Respond to learners needs before, during, and after training sessions

When encountering issues and risks, will always ideate possible mitigations for them

Educate agency stakeholders about the onboarding process and CISS application while helping to drive the CISS value for customers

Help to create a criminal justice integrated family environment where prospective agency stakeholders become CISS users and current agency CISS users become evangelists of the CISS application

Properly follow up with CJIS-CT public safety liaisons during the onboarding process of an agency before or during an imminent risk

 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 136388 while calling.
 
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(Consultant: Microsoft Office, Written And Verbal Communication Skills, Self Starter, Time Management Skills MS Sharepoint Wor in Hartford, CT)
     
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