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Executive Order 11246, Section 503 & VEVRAA EOE, including disability/vets
Organizational Skills Project Management Skills Written And Verbal Communication S
Requirement id
117563
Job title
Manager
Job location
in Hartford, CT
Skills required
Change Management, Agile Environment, CRM Development, Organizational Skills Project Management
Open Date
25-Jun-2021
Close Date
Job type
Contract
Duration
12 Months
Compensation
DOE
Status requirement
---
Job interview type
---
Apply
Email Recruiter:
coolsoft
Job Description
Manager: Change Management, Agile Environment, CRM Development, Organizational Skills Project Management
start date:8/16/2021
End date:08/12/2022
submission deadline:07/09/2021
client info : CT DAS
Description:
The Business Change Manager will support a cross-functional project team focused on driving the end-to-end digital product lifecycle for features and products improving the overall online experience of residents in the State of Connecticut. The Business Change Manager will support the Program Manager, Business Analyst, and Project Managers outreach to build stakeholder and agency engagement and on boarding into CTDS project backlog.
Experiences Required for This Role
Outreach & Change Management – At least 3 years of experience with the following:
Building relationships across large-scale programs, government departments, and teams.
Monitoring and driving stakeholder engagement across broad and deep digital services
Preparing outreach presentations and providing training to all activities for various events
Providing an interface between government offices staff
Establishing a preferred platform and channel plan for consistent engagement across various levels of stakeholders
Assisting facilitating inquiries and complaints in an efficient manner
Assisting and coordinating various departments to support cross-functional development of digital services
Co-creating and implementing an annual outreach plan
Assessing and managing audiences that exhibit resistance or hesitation to change.
Developing strong WIIFM models for stakeholder partnerships that successfully meet objectives
Program Support – At least 3 years of experience with the following:
Experience working with tools supporting agile environments
Implementing change management theory
Familiarity or experience working with CRM software
Interfacing with a team to channel and document work requests and related efforts
Maintaining, updating, and ensuring accuracy in all database and files used to coordinate various meetings and activities
Establishing success KPIs along with trackable project health reporting
Maintaining confidentiality of all information
Creating and maintaining a stakeholder database
Knowledge, Skills, and Ability
Partnership Development
Knowledge of human psychology and what drives goal-oriented behavior
Ability to research and identify appropriate partnerships within government agencies
Mastery of conversion techniques
Double mastery of retention techniques
Assist in developing print materials, website content, presentations and displays to be used in partner recruitment and community outreach efforts
Prioritization, organization, and triage in an independent environment
Remain current on industry trends and able to stay ahead of the curve
Excellent organizational and project management skills and ability to meet deadlines
Performance in Complex Situations
Ability to distill complex concepts into simple ideas
Exceptional verbal and written communication skills
Comfort in blazing a path through an ambiguous work environment
Superior written and verbal communications skills
Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upwards
Team Player
Supporting teammates skills and behaviors development and delivery
Communication and collaboration with state-wide partners
Creative and analytical thinking with strong problem-solving skills
Call
502-379-4456 Ext 100
for more details. Please provide Requirement id: 117563 while calling.
Other jobs in CT:
Bristol
(4),
Hartford
(1),
Shelton
(6),
Westport
(1),
Windsor
(4),
Windsor Locks
(1),
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