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Executive Order 11246, Section 503 & VEVRAA EOE, including disability/vets
Organizational Skills Project Management Skills Written And Verbal Communication S
 
Requirement id 117563
Job title Manager
Job location in Hartford, CT
Skills required Change Management, Agile Environment, CRM Development, Organizational Skills Project Management
Open Date 25-Jun-2021
Close Date
Job type Contract
Duration 12 Months
Compensation DOE
Status requirement ---
Job interview type ---
Apply
   Email Recruiter: coolsoft
Job Description Manager: Change Management, Agile Environment, CRM Development, Organizational Skills Project Management

start date:8/16/2021

End date:08/12/2022

submission deadline:07/09/2021

client info : CT DAS

Description:

The Business Change Manager will support a cross-functional project team focused on driving the end-to-end digital product lifecycle for features and products improving the overall online experience of residents in the State of Connecticut. The Business Change Manager will support the Program Manager, Business Analyst, and Project Managers outreach to build stakeholder and agency engagement and on boarding into CTDS project backlog.

Experiences Required for This Role

Outreach & Change Management – At least 3 years of experience with the following:

Building relationships across large-scale programs, government departments, and teams.

Monitoring and driving stakeholder engagement across broad and deep digital services

Preparing outreach presentations and providing training to all activities for various events

Providing an interface between government offices staff
Establishing a preferred platform and channel plan for consistent engagement across various levels of stakeholders

Assisting facilitating inquiries and complaints in an efficient manner

Assisting and coordinating various departments to support cross-functional development of digital services

Co-creating and implementing an annual outreach plan
Assessing and managing audiences that exhibit resistance or hesitation to change.

Developing strong WIIFM models for stakeholder partnerships that successfully meet objectives

Program Support – At least 3 years of experience with the following:

Experience working with tools supporting agile environments

Implementing change management theory

Familiarity or experience working with CRM software

Interfacing with a team to channel and document work requests and related efforts

Maintaining, updating, and ensuring accuracy in all database and files used to coordinate various meetings and activities

Establishing success KPIs along with trackable project health reporting

Maintaining confidentiality of all information
Creating and maintaining a stakeholder database

Knowledge, Skills, and Ability

Partnership Development

Knowledge of human psychology and what drives goal-oriented behavior

Ability to research and identify appropriate partnerships within government agencies

Mastery of conversion techniques

Double mastery of retention techniques

Assist in developing print materials, website content, presentations and displays to be used in partner recruitment and community outreach efforts

Prioritization, organization, and triage in an independent environment

Remain current on industry trends and able to stay ahead of the curve

Excellent organizational and project management skills and ability to meet deadlines

Performance in Complex Situations

Ability to distill complex concepts into simple ideas

Exceptional verbal and written communication skills

Comfort in blazing a path through an ambiguous work environment

Superior written and verbal communications skills

Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upwards

Team Player

Supporting teammates skills and behaviors development and delivery

Communication and collaboration with state-wide partners

Creative and analytical thinking with strong problem-solving skills
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 117563 while calling.
 
Other jobs in CT: Bristol (4), Hartford (1), Shelton (6), Westport (1), Windsor (4), Windsor Locks (1),
 
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(Manager: Change Management, Agile Environment, CRM Development, Organizational Skills Project Management in Hartford, CT)
     
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